Posted 11 July 2005 - 08:42 PM
=> This email is being sent from a 'clean' PC, while I determine whether it is advisable to allow my infected PC to access the Internet, to retrieve cleanup programs. My question: Should I access the Net with my infected PC, to accomplish the cleanup, and risk further contamination, or should I download the necessary cleanup files to a clean PC and transfer them to the infected PC by removable media?
=> My PC is a Dell Dimension R450 running Windows 98 and my Internet connection is by dialup. While Internet surfing, this PC became infected by Smitfraud.c, probably immediately before I disconnected from the Net. The slow connection speed may have prevented download of Security IGuard, Virtual Maid, Search Maid, and PSGuard, as none of these programs appear in my 'Add/Delete Programs' control panel.
=> When I boot my PC, the "Security Warning" banner described in your discussion "How to remove the Smitfraud / Quicknavigate / VirtualMaid, Self-Help Guide" appears on my screen, and popup banners inform me that a download will take place within 60 seconds. To prevent further problems, I close these banners and do not allow my PC to access the Internet.
=> After infection, I tried installing TrendMicro Internet Security 2005. However, the program crashes whenever I try to do manual scans, etc. At this time, it appears that my PC has no functioning Antivirus program or Firewall.
=> I would like to follow the cleanup procedure described in the self-help guide, but I am uncertain about a few things related to the procedure:
1) Is it advisable to download the cleanup programs, etc. listed in the self-help guide to a clean PC (to prevent further infection), or is it better to simply do all the work (including downloads) on the infected PC?
2) If it is advisable to do all the work on the infected PC, are there any precautions I can take to avoid undesired file transfers (No Firewall!)
3) Is there any reason why I would not want to back up data (eg, to an external hard drive) before undertaking the cleanup procedure?