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Very urgent matter, quick replies would be appreciated.


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6 replies to this topic

#1 Joe Connor

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Posted 23 July 2009 - 04:41 AM

Hello,

My friend is having an issue, She has a Dell computer tower which came with Vista but she downgraded to XP, I recently upgraded it back to Vista and it worked fine until a week or so ago and now it wont open folders or programs very often, its crashing a lot and nothing seems to work. Im having to use task manager [if that even loads] to sort it out,

Ive ran a scan with Bitdefender and Superanti spyware and nothing. Im have defragged and etc, nothing seems to be working?

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#2 andrewww

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Posted 23 July 2009 - 10:09 AM

Hey Joe,

Can you give us a little more information? Like her system spec? Vista SP1? Error codes etc... :huh:

Im sure we will be able to help you out!
Lucy
C2D E6600 @ 2.4, 8GB OCZ Reaper @ 1066, 500GB Barracuda, Powercolor HD4850, Asus P5Q Pro, Corsair TX650, NZXT Lexa Blackline, Windows 7 - Build 7100, Samsung 22" Monitor

#3 Joe Connor

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Posted 24 July 2009 - 01:58 AM

Vista Ultimate
2 GB ram

Need anything else? And theirs no error messages, it just crashes :huh:

#4 andrewww

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Posted 25 July 2009 - 02:52 PM

Your discription is very vauge, try a repair installation of Vista - Instructions
Lucy
C2D E6600 @ 2.4, 8GB OCZ Reaper @ 1066, 500GB Barracuda, Powercolor HD4850, Asus P5Q Pro, Corsair TX650, NZXT Lexa Blackline, Windows 7 - Build 7100, Samsung 22" Monitor

#5 1002 Richard S

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Posted 26 July 2009 - 12:43 AM

Have you considered using Knoppix Live CD (Linux) to try to rescue the important stuff to external storage media ? Just in case things get worse?

Here's a link to a guide on how to do so. The version of Knoppix may have changed but the same principles apply:

http://www.shockfamily.net/cedric/knoppix/

Hope this is of some help?

#6 gocards22

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Posted 26 July 2009 - 10:03 AM

Personally, I'd back up any important data. Start from scratch.. Format it. I'm not a big fan of upgrades/downgrades. I'll never mess with them. I always do a complete fresh re-install.

Try to boot into safe mode, backup all your data.. Then wipe it and re-install.

#7 gocards22

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Posted 26 July 2009 - 10:05 AM

Oh and put more memory in the machine while your at it.. 2 GB is pretty low... especially with the price of memory being soo cheap.




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