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BSOD by bluetooth wireless adaptor ?


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#1 Cena

Cena

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  • Local time:03:50 AM

Posted 23 July 2009 - 01:51 AM

I have been suffering from Bluse screen of death (BSOD) for a week.

I have attached bluetooth wirelss adaptor and tranferred my pictures from my cell-phone to my computer.
After this, BSOD started. I am only able to boot my computer via Safe-mode.

----------------------------------------
Computer: Compaq presario c700 notebook pc
Windows Vista Home Premium service pack 1
Intel® Pntium ® Dal CPU T2390, 1.86GHz 1.86GHz
RAM 2.00 GB
32-bit operation system
HD 137GB 11.4GB
----------------------------------------

Anti-virus/anti-spy McAFEE from AT&T

----------------------------------------

Blue Screen Error message:
--------------------------------------------------------------
A problem has been detectedand windows has been shut down to prevent damage to your computer

DRIVER_IRQL_NOT_LESS_OR_EQUAL

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode or disable components, restart your computer, press F8 to select advanced startup options, and then select safe mode.

Technical information:

*** STOP: 0X000000D1 (0X91757000, 0X00000002, 0X00000000, 0X96121A60)

Collecting data for crash dump ...
Initializing disk for crash dump ...
Beginning dump of physical memory.
Dumping physical memory to disk: 100
Physical memory dump complete.
Contact your system admin or technical support group for further assistance.
--------------------------------------------------------------

Bluetooth wireless adaptor: Bluetooth 2.0EDR

--------------------------------------------------------------

I removed the adaptor. But, BSOD continues.

I suspected that Bluetooth drivers caused this, and tried to remove it but failed.

I cannnot remove nor disable these softwares:
Bluetooth file transfer Wizard/ fsquirt.exe
Bluetooth radios/ Silicon Wave Bluetooth Wireless Adaptor

After this BSOD started, my Anti-virus/anti-spy McAFEE from AT&T became inactive and cannot scan, update etc.
I cannot update windows.

When I use Internet Explorer, URL frequently, automatically re-directed to pages which I do not know.

I scaned my computer using Spybot S&D and cleaned it up.

But, still BSOD continues.

Please help me !

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