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Browser Opening By Itself


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#1 andyroo2

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Posted 22 July 2009 - 08:35 PM

I was hoping that someone can help me, guide me through this problem.

While I have internet explorer open minding my own business on the internet, the browser opens by itself displaying a website that I have not wanted. I can close these browsers easily enough, but it is very annoying. I have Norton Internet Security installed and have completed a full scan, and nothing was detected.

I have a suspicion someting else is going on... ie Malware...or something else....I have no idea.

What should I do??

I am the sort of person who can follow instructions on my pc quite well.

Regards

Andrew :thumbsup:

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#2 Computer Pro

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Posted 22 July 2009 - 09:28 PM

Hello and welcome to Bleeping Computer.

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Lets take a look with Malwarebytes

Please download Malwarebytes' Anti-Malware from here:
Malwarebytes
Please rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exe

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

Double Click zztoy.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.


If Malwarebytes won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
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#3 andyroo2

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Posted 22 July 2009 - 09:40 PM

Are there any problems when i "Remove Selected" items? ie Are any programs on the computer likely to be affected?

Regards

Andrew

#4 Computer Pro

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Posted 22 July 2009 - 09:42 PM

Not very likely at all, and if they are affected, then they were bad to begin with and shouldnt have been there. So please remove the selected, and then post back the log.
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#5 andyroo2

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Posted 22 July 2009 - 11:38 PM

Here is the log. Thanks for your help.

Malwarebytes' Anti-Malware 1.39
Database version: 2483
Windows 5.1.2600 Service Pack 2

23/07/2009 2:36:41 PM
mbam-log-2009-07-23 (14-36-41).txt

Scan type: Full Scan (C:\|)
Objects scanned: 278468
Time elapsed: 2 hour(s), 0 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 5
Registry Keys Infected: 66
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 28
Files Infected: 47

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\Program Files\Media Access Startup\1.5.0.850\HPIEAddOn.dll (Adware.DoubleD) -> Delete on reboot.
C:\Program Files\System Search Dispatcher\1.3.0.840\ssd.dll (Adware.DoubleD) -> Delete on reboot.
C:\Program Files\Internet Saving Optimizer\3.4.0.4340\NPIEAddOn.dll (Adware.DoubleD) -> Delete on reboot.
C:\Program Files\Media Access Startup\1.5.0.850\HPCommon.dll (Adware.DoubleD) -> Delete on reboot.
C:\Program Files\Internet Saving Optimizer\3.4.0.4340\NPCommon.dll (Adware.DoubleD) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\cuskina.avideo (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\explorerbar.funexplorer (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{ac5ab953-ed25-4f9c-87f0-b086b0178ffa} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{6160f76a-1992-4b17-a32d-0c706d159105} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{25b8d58c-b0cb-46b0-ba64-05b3804e4e86} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{25b8d58c-b0cb-46b0-ba64-05b3804e4e86} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{25b8d58c-b0cb-46b0-ba64-05b3804e4e86} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\explorerbar.funexplorer.1 (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\explorerbar.funredirector (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{883dfc00-8a21-411d-956c-73a4e4b7d16f} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{480098c6-f6ad-4c61-9b5c-2bae228a34d1} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{cdbfb47b-58a8-4111-bf95-06178dce326d} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{cdbfb47b-58a8-4111-bf95-06178dce326d} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{cdbfb47b-58a8-4111-bf95-06178dce326d} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\explorerbar.funredirector.1 (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\improvedadshelper.browserwatcher (Adware.ShoppingAdsHelper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\improvedadshelper.browserwatcher.1 (Adware.ShoppingAdsHelper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\improvedadshelper.pornpro_bho (Adware.ImprovedAdsHelper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\improvedadshelper.pornpro_bho.1 (Adware.ImprovedAdsHelper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\improvedadshelper.precachebrowserhost (Adware.ShoppingAdsHelper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\improvedadshelper.precachebrowserhost.1 (Adware.ShoppingAdsHelper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{cf54be1c-9359-4395-8533-1657cf209cfe} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{d263b532-c528-49e5-8bb6-80fa67332c9a} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{35b8d58c-b0cb-46b0-ba64-05b3804e4e86} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{c28a0312-c403-417b-a425-a915bc0519cd} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{877f3eab-4462-44df-8475-6064eafd7fbf} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{35b8d58c-b0cb-46b0-ba64-05b3804e4e86} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{35b8d58c-b0cb-46b0-ba64-05b3804e4e86} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{da40137d-ae41-4148-bfec-916b326d5bbd} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a4730ebe-43a6-443e-9776-36915d323ad3} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{af56fd81-28a2-0159-4922-1211155898a9} (Adware.ShoppingAdsHelper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{913e9215-eb81-7e43-76e6-fc26e50e264c} (Adware.ShoppingAdsHelper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2ce0a18d-6081-d104-96f7-f765c20b22f1} (Adware.ImprovedAdsHelper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{7165223d-d2c9-422b-8126-411b11842b8b} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{da40137d-ae41-4148-bfec-916b326d5bbd} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{647d5a4e-78b5-53ed-7e75-1940d1dffea4} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{5617eca9-488d-4ba2-8562-9710b9ab78d2} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{da40137d-ae41-4148-bfec-916b326d5bbd} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{da40137d-ae41-4148-bfec-916b326d5bbd} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWay) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\MediaHoldings (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\PlayMP3 (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\WR (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\FocusInteractive (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Bind (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\ImprovedAdsHelper (Adware.ImprovedAdsHelper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{fcfb7d51-2bdc-8fac-2034-edbc064302b4} (Adware.AdRotator) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{5617eca9-488d-4ba2-8562-9710b9ab78d2} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\MenuExt\&Search\(default) (Adware.Hotbar) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\mywebsearch\bar (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\mywebsearch\bar\History (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\mywebsearch\bar\Settings (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\PlayMP3z (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew\Start Menu\Programs\PlayMP3z (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew\Application Data\FunWebProducts (Adware.MyWay) -> Quarantined and deleted successfully.
c:\documents and settings\Andrew\application data\funwebproducts\Data (Adware.MyWay) -> Quarantined and deleted successfully.
c:\documents and settings\Andrew\application data\funwebproducts\Data\Andrew (Adware.MyWay) -> Quarantined and deleted successfully.
C:\Program Files\DoubleD (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\DoubleD\GamingHarbor Toolbar (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Program Files\Media Access Startup (Adware.DoubleD) -> Delete on reboot.
c:\program files\media access startup\1.5.0.850 (Adware.DoubleD) -> Delete on reboot.
c:\program files\media access startup\1.5.0.850\Data (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\media access startup\1.5.0.850\FF (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\media access startup\1.5.0.850\FF\chrome (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\media access startup\1.5.0.850\FF\chrome\content (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\media access startup\1.5.0.850\FF\components (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Program Files\Internet Saving Optimizer (Adware.DoubleD) -> Delete on reboot.
c:\program files\internet saving optimizer\3.4.0.4340 (Adware.DoubleD) -> Delete on reboot.
c:\program files\internet saving optimizer\3.4.0.4340\Data (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\internet saving optimizer\3.4.0.4340\FF (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\internet saving optimizer\3.4.0.4340\FF\chrome (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\internet saving optimizer\3.4.0.4340\FF\chrome\content (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\internet saving optimizer\3.4.0.4340\FF\components (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Program Files\System Search Dispatcher (Adware.DoubleD) -> Delete on reboot.
c:\program files\system search dispatcher\1.3.0.840 (Adware.DoubleD) -> Delete on reboot.
c:\program files\system search dispatcher\1.3.0.840\Data (Adware.DoubleD) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Media Access Startup\1.5.0.850\HPIEAddOn.dll (Adware.DoubleD) -> Delete on reboot.
C:\Program Files\System Search Dispatcher\1.3.0.840\ssd.dll (Adware.DoubleD) -> Delete on reboot.
C:\Program Files\Internet Saving Optimizer\3.4.0.4340\NPIEAddOn.dll (Adware.DoubleD) -> Delete on reboot.
c:\program files\windows live\messenger\msimg32.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\windows live\messenger\riched20.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\documents and settings\Andrew\local settings\Temp\A1C2-tmpaoi.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\Andrew\local settings\Temp\MWSSETUP.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\mywebsearch\bar\History\search3 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\mywebsearch\bar\Settings\setting2.htm (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\mywebsearch\bar\Settings\setting2.htm.bak (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\mywebsearch\bar\Settings\settings.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\mywebsearch\bar\Settings\settings.dat.bak (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\mywebsearch\bar\Settings\s_pid.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\documents and settings\Andrew\start menu\Programs\PlayMP3z\Run PlayMP3z.lnk (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
c:\program files\media access startup\1.5.0.850\HPCommon.dll (Adware.DoubleD) -> Delete on reboot.
c:\program files\media access startup\1.5.0.850\hppx.exe (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\media access startup\1.5.0.850\MAHelper.exe (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\media access startup\1.5.0.850\unins000.dat (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\media access startup\1.5.0.850\unins000.exe (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\media access startup\1.5.0.850\Data\config.md (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\media access startup\1.5.0.850\FF\chrome.manifest (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\media access startup\1.5.0.850\FF\install.rdf (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\media access startup\1.5.0.850\FF\chrome\HPAddOn.jar (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\media access startup\1.5.0.850\FF\chrome\content\HPAddOn.js (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\media access startup\1.5.0.850\FF\chrome\content\HPAddOn.xul (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\media access startup\1.5.0.850\FF\components\HPFFAddOn.dll (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\media access startup\1.5.0.850\FF\components\HPFFAddOn.xpt (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\media access startup\1.5.0.850\FF\components\HPFFHelperComponent.js (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\internet saving optimizer\3.4.0.4340\adwpx.exe (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\internet saving optimizer\3.4.0.4340\NPCommon.dll (Adware.DoubleD) -> Delete on reboot.
c:\program files\internet saving optimizer\3.4.0.4340\unins000.dat (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\internet saving optimizer\3.4.0.4340\unins000.exe (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\internet saving optimizer\3.4.0.4340\Data\config.md (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\internet saving optimizer\3.4.0.4340\FF\chrome.manifest (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\internet saving optimizer\3.4.0.4340\FF\install.rdf (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\internet saving optimizer\3.4.0.4340\FF\chrome\NPAddOn.jar (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\internet saving optimizer\3.4.0.4340\FF\chrome\content\NPAddOn.js (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\internet saving optimizer\3.4.0.4340\FF\chrome\content\NPAddOn.xul (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\internet saving optimizer\3.4.0.4340\FF\components\NPFFAddOn.dll (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\internet saving optimizer\3.4.0.4340\FF\components\NPFFAddOn.xpt (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\internet saving optimizer\3.4.0.4340\FF\components\NPFFHelperComponent.js (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\system search dispatcher\1.3.0.840\unins000.dat (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\system search dispatcher\1.3.0.840\unins000.exe (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\system search dispatcher\1.3.0.840\Data\eacore.mx (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\system search dispatcher\1.3.0.840\Data\URLDynamic.mx (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\program files\system search dispatcher\1.3.0.840\Data\URLStatic.mx (Adware.DoubleD) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\qrqvfkgyacsycjmkf.dll-uninst.exe (Adware.AdRotator) -> Quarantined and deleted successfully.

#6 Computer Pro

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Posted 22 July 2009 - 11:43 PM

Well, Malwarebytes found and removed a lot of adware. That accounts for most of the popups. Now lets run some more scans:

Please run ATF and SAS:
Credits to Boopme

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware, Free Home Edition

Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
Computer Pro

#7 andyroo2

andyroo2
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  • Local time:09:00 AM

Posted 23 July 2009 - 09:40 PM

Thanks for your help. Hee is the log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/24/2009 at 10:37 AM

Application Version : 4.26.1006

Core Rules Database Version : 4012
Trace Rules Database Version: 1952

Scan type : Complete Scan
Total Scan Time : 02:43:18

Memory items scanned : 218
Memory threats detected : 0
Registry items scanned : 6206
Registry threats detected : 5
File items scanned : 211711
File threats detected : 444

Adware.MyWebSearch/FunWebProducts
HKU\S-1-5-21-57989841-688789844-725345543-1004\SOFTWARE\FunWebProducts

Adware.MediaAccessStartup
C:\Documents and Settings\Andrew\Local Settings\Application Data\Media Access Startup\1.5.0.850\config.md
C:\Documents and Settings\Andrew\Local Settings\Application Data\Media Access Startup\1.5.0.850\HJHP_20090718-123105.625.log
C:\Documents and Settings\Andrew\Local Settings\Application Data\Media Access Startup\1.5.0.850\HJHP_20090718-123155.656.log
C:\Documents and Settings\Andrew\Local Settings\Application Data\Media Access Startup\1.5.0.850\HJHP_20090718-123233.500.log
C:\Documents and Settings\Andrew\Local Settings\Application Data\Media Access Startup\1.5.0.850\HJHP_20090718-123243.828.log
C:\Documents and Settings\Andrew\Local Settings\Application Data\Media Access Startup\1.5.0.850\HJHP_20090718-131110.718.log
C:\Documents and Settings\Andrew\Local Settings\Application Data\Media Access Startup\1.5.0.850\HJHP_20090718-132629.359.log
C:\Documents and Settings\Andrew\Local Settings\Application Data\Media Access Startup\1.5.0.850\HJHP_20090718-132820.187.log
C:\Documents and Settings\Andrew\Local Settings\Application Data\Media Access Startup\1.5.0.850\HJHP_20090718-133800.015.log
C:\Documents and Settings\Andrew\Local Settings\Application Data\Media Access Startup\1.5.0.850\HJHP_20090718-135419.328.log
C:\Documents and Settings\Andrew\Local Settings\Application Data\Media Access Startup\1.5.0.850\HJHP_20090718-135430.390.log
C:\Documents and Settings\Andrew\Local Settings\Application Data\Media Access Startup\1.5.0.850\HJHP_20090718-135548.343.log
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C:\Documents and Settings\Andrew\Local Settings\Application Data\Media Access Startup
HKU\S-1-5-21-57989841-688789844-725345543-1004\Software\Media Access Startup

Adware.JuicyAccess
HKU\S-1-5-21-57989841-688789844-725345543-1004\Software\DoubleD
HKLM\Software\DoubleD
HKLM\Software\DoubleD\DoubleD

Adware.Tracking Cookie
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@account.live[2].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@ad.yieldmanager[1].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@ad2.doublepimp[1].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@ads-dev.youporn[2].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@advertising[2].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@apmebf[1].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@at.atwola[2].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@atdmt[1].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@bs.serving-sys[2].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@burstnet[1].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@casalemedia[2].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@doubleclick[1].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@e-2dj6wjmywhdzshp.stats.esomniture[2].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@fastclick[2].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@media.sensis.com[1].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@mediaonenetwork[1].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@overture[1].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@pornhub[1].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@revsci[2].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@richmedia.yahoo[2].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@sensismediasmart.com[2].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@serving-sys[2].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@socialmedia[1].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@specificclick[2].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@tacoda[1].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@tribalfusion[1].txt
C:\Documents and Settings\Andrew\Local Settings\Temp\Cookies\andrew@www.burstnet[1].txt

#8 Computer Pro

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Posted 23 July 2009 - 09:55 PM

Ok, how are things running now? Are you still getting any pop-ups?
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#9 andyroo2

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Posted 23 July 2009 - 09:59 PM

Not at this stage. I have only just finished the super scan 30 mins ago. It does appear to have gone. Do you think the problem should have gone now? Also, what about the programs I have downloaded? I assume they don't work in the background like my current Norton Internet Security.


Regards
Andrew

#10 Computer Pro

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Posted 23 July 2009 - 10:05 PM

SUPER AntiSpyware works in the background, and Malwarebytes is an on demand scanner that if you pay for the PRO version, it will run in the background. But I recommend to do a Malwarebytes Quick Scan atleast once a week. If you are no longer getting popups, then please:

Create a new Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
Go to Start > Programs > Accessories > System Tools and click "System Restore".
Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
Then use Disk Cleanup to remove all but the most recently created Restore Point.
Go to Start > Run and type: Cleanmgr
Click "Ok"
Disk Cleanup will scan your files for several minutes, then open.
Click the "More Options" Tab.
Click the "Clean up" button under System Restore.
Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
Click Yes, then click Ok.
Click Yes again when prompted with "Are you sure you want to perform these actions?"
Disk Cleanup will remove the files and close automatically.
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#11 andyroo2

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Posted 23 July 2009 - 10:09 PM

Thanks for your help. I really do appreciate it. Is there any problem leaving SuperScanner on in the background. ie Does the computer go slower?

I shallcomplete the respore point etc now.

Regards


Andrew

#12 Computer Pro

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Posted 23 July 2009 - 10:11 PM

It all depends on the computer. If it does, then you can just uninstall it.

Your very welcome.
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