Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Troj/Rustok-N


  • Please log in to reply
9 replies to this topic

#1 1chains1

1chains1

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:03:32 PM

Posted 22 July 2009 - 08:06 PM

This one should be an easy one for you guys here. I am aware of what it does, but what I do not have knowledge of is a guaranteed, free program that will remove this, spyware doctor is out of the question as it can not smart update, and thus run, so I need something else that will work at the same caliber.
Thanks.

BC AdBot (Login to Remove)

 


#2 rigel

rigel

    FD-BC


  • Members
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:04:32 PM

Posted 22 July 2009 - 08:19 PM

Hi 1chains1 and welcome to BC :thumbsup:

As this is a rootkit, it will take several scans to be sure you are clean. Also, I would advise you to change web used passwords on a known clean computer.

Our first step:
The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Please rename the downloaded file mbam-setup.exe to winlogin.exe
  • Double-click on winlogin.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

If you have any problems, please let us know.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 jmb86

jmb86

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:06:32 AM

Posted 22 July 2009 - 08:26 PM

I've just had the same trojan and got help on these boards. I used MBAM and SuperAntiSpyware. It seems to have cleaned everything up but it has been recommended to get someone else to look at the reports to be sure. Any chance you would be able to have a look at that for me Rigel?

#4 1chains1

1chains1
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:03:32 PM

Posted 22 July 2009 - 08:26 PM

This occurs when trying to run the .exe.
Posted Image

#5 DaChew

DaChew

    Visiting Alien


  • Members
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:04:32 PM

Posted 22 July 2009 - 08:28 PM

Would you try changing it to winlogon.exe?
Chewy

No. Try not. Do... or do not. There is no try.

#6 rigel

rigel

    FD-BC


  • Members
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:04:32 PM

Posted 22 July 2009 - 08:30 PM

:thumbsup: to many .exe(s) :flowers:

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 1chains1

1chains1
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:03:32 PM

Posted 22 July 2009 - 08:39 PM

Ok, tried doing winlogon, same result, also tried winlogin, same result again.

#8 rigel

rigel

    FD-BC


  • Members
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:04:32 PM

Posted 22 July 2009 - 08:48 PM

Hmmm... let;s try an alternate scan...

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#9 DaChew

DaChew

    Visiting Alien


  • Members
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:04:32 PM

Posted 22 July 2009 - 10:12 PM

That screenshot showed MBAM already installed
Chewy

No. Try not. Do... or do not. There is no try.

#10 rigel

rigel

    FD-BC


  • Members
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:04:32 PM

Posted 23 July 2009 - 02:30 PM

Poo... I can't see a screenshot at work :thumbsup:

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users