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weird iexplore.exe process


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#1 ekaru

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Posted 22 July 2009 - 07:34 PM

yesterday my pc got invaded by some "Security center alert" malware/adware. i have a free version of Malwarebytes' anti-malware but it wont execute anymore after i got infected, i tried reinstalling it but it cant install anymore, the program just freezes. When i look at the task manager, it says the process is going on but i can't see it, and they still won't work even if i went safe-mode. When i click a link from google searches it redirects in a new tab for both Firefox and Internet Explorer. I tried installing Hijackthis but its installer also gets jammed. i somehow managed to remove it by successfully installing CounterSpy which removed the security alert, but now i suddenly get a new tab clicking sound every like 5-10 mins. and suddenly hear ads but nothing's there and when i look at the task manager there is a series of iexplore.exe processes, also the redirection of google search links is still there, i still can't install hijackthis nor could i reinstall /run/unistall Malwarebytes. even when i unistalled IE at the add/remove windows components function, the clicking tabs are still there and iexplore processes still appear every 5-10 mins. i also uninstalled my google toolbar, but the redirection of google links is still present, please help me do something about this... i would really appreciate your kindness. :thumbsup:

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#2 rigel

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Posted 22 July 2009 - 08:11 PM

After the fresh download, please rename the executable file to winlogon.exe

Please rerun malwarebytes according to these instructions

On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

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#3 ekaru

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Posted 22 July 2009 - 09:21 PM

uhm... the installation worked but the program is not running. i can see it in "task manager" but its not on.
should i go safe mode?

and also i scanned with "a-squared free" and it detected this "Trojan.Win32.FakeCog!IK" which when i try to remove or quarantine my pc shutsdown after an alert with a timer

Edited by ekaru, 22 July 2009 - 09:23 PM.


#4 ekaru

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Posted 22 July 2009 - 10:40 PM

i tried running malware bytes in safe mode but it still doesn't work it can reinstall but it wont run

#5 rigel

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Posted 23 July 2009 - 02:26 PM

ok... Please try Dr.Web and then revisit Malwarebytes.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and unheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

If the program will not run in Safe mode, please run it in regular mode. Thanks!

"In a world where you can be anything, be yourself." ~ unknown

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#6 ELI X13

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Posted 05 August 2009 - 09:15 PM

Hi I have the EXACT same problem as the original poster and urgently need help. I tried dr. WebCureit and it got rid of some viruses but Trojan.Win32.FakeCog!IK still remains along with a new Trojan.Win32.Internet Antivirus!IK found on a-squared. Currently I can not access ANY applications and all windows shows on startup is the screensaver (I have tried safe mode as well). I got onto the internet from a link on RegCure which is the only visible system that autostarts. Any tips on how to get my computer working again?




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