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"Destinations" trying to install on startup and when opening Firefox


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#1 xblindx

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Posted 22 July 2009 - 04:12 PM

Everytime I start up my computer or open firefox, a windows installer routine pops up that says it is installing "Destinations" and eventually asks for a CD. I have no idea what this is, seems to have started after updating to firefox 3.5 Ill attach a screenshot.

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#2 hamluis

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Posted 22 July 2009 - 04:54 PM

Could that be SimCity Societies Destination?

Louis

#3 Romeo29

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Posted 22 July 2009 - 05:08 PM

Open EventViewer and look out for warnings from Windows Installer. See which program is involved.
To open EvenViewer type eventvwr.msc in Start Menu > Run and press Enter

#4 xblindx

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Posted 22 July 2009 - 08:14 PM

I dont have Sim Citys on here =/
This is what I get in event viewer.

Detection of product '{24BEBF2E-73F3-4599-840B-EDC612CCDD0D}', feature 'DestinationClient' failed during request for component '{3207D1B1-80E5-11D2-B95D-006097C4DE24}'

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



#5 Romeo29

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Posted 23 July 2009 - 10:37 AM

It appears that "Destinations" is some component of HP printer/scanner software. Have you installed such software from HP?
If yes, next time it asks for CD, insert your HP scanner/printer software CD.

#6 xblindx

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Posted 24 July 2009 - 10:12 AM

I have recently uninstalled HP camera software. Would that cause an issue? I dont see why it would try to reinstall it automatically.

Oh, and here are screenshots
Posted Image
Posted Image

Update: Since I cant figure out what to do, I think Im going to use CCleaner to clean all registry entries related to HP software. I know registry cleaners arent recommended, but I have backed it up using ERUNT.

Another update, after removing all stray registry entries, and folders and files associated with HP, i still get the installation box. Im lost, google searches reveal 2 similar cases but neither has been answered.

Edited by xblindx, 24 July 2009 - 03:16 PM.


#7 xblindx

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Posted 25 July 2009 - 09:16 PM

I could really use some help here guys =/

#8 hamluis

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Posted 25 July 2009 - 09:42 PM

Sometimes...no one has an answer :thumbsup:.

If it were me, I would reinstall the software and then properly uninstall it...to see if that impacts your situation.

I would also use Autoruns to check for any startup items on the system that relate to this software...and remove same.

I might also try the Windows Installer Cleanup Utility - http://support.microsoft.com/default.aspx?...kb;en-us;290301

Louis

#9 Romeo29

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Posted 25 July 2009 - 10:32 PM

1. Download Process Explorer from http://technet.microsoft.com/en-us/sysinte...s/bb896653.aspx

2. Run Process Explorer. From menu, View > Select Columns. In the next Window, select Command Line. Now you would see an extra column with heading Command Line.

3. Make sure no msiexec.exe is running in Process Explorer. If its running note it down.

3. Open your Firefox or whatever that triggers Destinations to install. Do something LOL.

4. When Destination asks for disk, look in the Process Explorer for a new instance of msiexec.exe. Note down its command line. It should be something like:
MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}

5. Open StartMenu > Run and type the same command line except changing /I into /x. So that it looks like:
MsiExec.exe /x{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}

Tell us what happens :thumbsup:

Edited by Romeo29, 25 July 2009 - 10:41 PM.


#10 xblindx

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Posted 26 July 2009 - 10:31 PM

As for process explorer, here is what I see in it. Its different from what you said I'd see.
Posted Image

#11 Romeo29

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Posted 27 July 2009 - 12:11 AM

Okay thats Windows Installer service working. I had thought it was something in Firefox trying to install. Not much info here.

You can do 2 things
Use Windows Installer Cleanup Utility to remove offending package. It may or may not work
OR
Disable Windows Installer service from being run. It will stop the annoying installer.

#12 xblindx

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Posted 27 July 2009 - 09:39 AM

Which of the 2 would you recommend?

#13 Romeo29

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Posted 27 July 2009 - 11:56 AM

How about try first option and if it does not work disable Windows Installer service.

#14 xblindx

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Posted 27 July 2009 - 02:13 PM

I dont see "Destinations" listed in the Clean Up utility. So how would I go about disabling the Installer Service?

Edited by xblindx, 27 July 2009 - 02:14 PM.


#15 xblindx

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Posted 27 July 2009 - 03:24 PM

Would it be safe to disable msiexec.exe from autoruns? I currently see this in autoruns

Posted Image

Edited by xblindx, 27 July 2009 - 06:15 PM.





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