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Trojan on my Laptop


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2 replies to this topic

#1 joven

joven

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  • Local time:06:44 PM

Posted 22 July 2009 - 12:43 AM

Hello,

In the past few days I noticed that DEP is blocking svchost on my network. Then my internet connection will be lost. I need to restart it to connect to the Internet again. I run BitDefender anti virus and it found 3 trojans. oovntqx.dll.bak (Trojan.Boaxxe.P), oovntqx.dll (Trojan.Boaxxe.P) and xycbrwul.dll(Trojan.Generic.2138504). All these can be found on C:\WINDOWS\system32\.

I tried delete them using BitDefender but it cannot be deleted. I can just quarantine the files. I also found that these viruses are also in my registry. I tried to delete the registry keys but it cannot be deleted. These trojans are classified as BHO. I tried to fix them using HijackThis but it cannot be fixed.

I used process explorer and found out that oovntqx.dll is running on winlogon, svchost and explorer. xycbrwul.dll is also runnning on winlogon and svchost. I run Autoruns on safemode and tried to delete them from autorun but it cannot be deleted. I also did run Windows Defender and SpyBot SD. They can find the trojan and can delete it, but when I restart my system, the trojan keeps coming back.

My System Information:

Microsoft Windows XP
Home Edition
Version 2002
Service Pack 3

Dell Vostro 1500
Intel® Core™2 Duo CPU
T5270 @ 1.40 GHz
795 MHz, 2 GB RAM

HijackThis Startup list log:

StartupList report, 7/22/2009, 1:33:25 PM
StartupList version: 1.52.2
Started from : C:\Program Files\Trend Micro\HijackThis\HijackThis.EXE
Detected: Windows XP SP3 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.6000.16827)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe
C:\Program Files\Dell\QuickSet\Quickset.exe
C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Bret Taylor\Stickies\Stickies.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\BitDefender\BitDefender 2008\seccenter.exe
C:\WINDOWS\system32\DllHost.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Joven\Desktop\processexplorer\procexp.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\wuauclt.exe

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

BDAgent = "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
NvCplDaemon = RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
Dell QuickSet = C:\Program Files\Dell\QuickSet\Quickset.exe
Windows Defender = "C:\Program Files\Windows Defender\MSASCui.exe" -hide

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe
Stickies = C:\Program Files\Bret Taylor\Stickies\Stickies.exe

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

[OptionalComponents]
=

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

[AdobeUpdater]
=

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry value not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - (no file) - {02478D38-C3F9-4efb-9B51-7695ECA05670}
(no name) - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
AcroIEHelperStub - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll - {18DF081C-E8AD-4283-A596-FA578C2EBDC3}
(no name) - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll - {3049C3E9-B461-4BC5-8870-4C09146192CA}
(no name) - C:\PROGRA~1\SPYBOT~1\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F}
(no name) - (no file) - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}
(no name) - C:\Program Files\Java\jre6\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
(no name) - c:\program files\google\googletoolbar2.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}
(no name) - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll - {AE7CD045-E861-484f-8273-0445EE161910}
(no name) - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D}
Browser Address Error Redirector - C:\Program Files\Dell\BAE\BAE.dll - {CA6319C0-31B7-401E-A518-A07C3DB8F777}
(no name) - c:\windows\system32\oovntqx.dll - {D827A964-66D3-4CD6-8877-E8B7042240FD}
(no name) - C:\Program Files\Java\jre6\bin\jp2ssv.dll - {DBC80044-A445-435b-BC74-9C25C1C588A9}
Google Gears Helper - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.30.0\gears.dll - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53}
JQSIEStartDetectorImpl - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll - {E7E6F031-17CE-4C07-BC86-EABFE594F69C}

--------------------------------------------------

Enumerating Task Scheduler jobs:

GoogleUpdateTaskMachineCore.job
GoogleUpdateTaskMachineUA.job
GoogleUpdateTaskUserS-1-5-21-1112553838-1717877502-2171648420-1006Core.job
GoogleUpdateTaskUserS-1-5-21-1112553838-1717877502-2171648420-1006UA.job
MP Scheduled Scan.job
Uniblue SpyEraser.job

--------------------------------------------------

Enumerating Download Program Files:

[Installation Support]
CODEBASE = C:\Program Files\Yahoo!\Common\Yinsthelper.dll

[{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}]
CODEBASE = http://fpdownload.macromedia.com/get/flash...r/ultrashim.cab

--------------------------------------------------

Enumerating Winsock LSP files:

NameSpace #4: C:\Program Files\Bonjour\mdnsNSP.dll

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll

--------------------------------------------------
End of report, 7,789 bytes
Report generated in 0.141 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only




Here is my Hijackthis Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:11:53 PM, on 7/22/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe
C:\Program Files\Dell\QuickSet\Quickset.exe
C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Bret Taylor\Stickies\Stickies.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\BitDefender\BitDefender 2008\seccenter.exe
C:\WINDOWS\system32\DllHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=3080328
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=3080328
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://ph.search.yahoo.com/search?fr=mcafee&p=%s
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - (no file)
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: (no name) - {D827A964-66D3-4CD6-8877-E8B7042240FD} - c:\windows\system32\oovntqx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.30.0\gears.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll
O3 - Toolbar: Veoh Web Player Video Finder - {0FBB9689-D3D7-4f7a-A2E2-585B10099BFC} - C:\Program Files\Veoh Networks\VeohWebPlayer\VeohIEToolbar.dll
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\Quickset.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Stickies] C:\Program Files\Bret Taylor\Stickies\Stickies.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.30.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.30.0\gears.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{16F26235-91A9-44A2-82AE-D5240E8D4C2D}: NameServer = 202.78.97.41 210.4.2.61
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: bzhjemzf - C:\WINDOWS\SYSTEM32\oovntqx.dll
O23 - Service: DellAMBrokerService - Unknown owner - C:\Program Files\DellAutomatedPCTuneUp\brkrsvc.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
O23 - Service: BitDefender Communicator (XCOMM) - BitDefender - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe

--
End of file - 12166 bytes


Can you please help me with this?

Thanks in advance.

Joven

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#2 pwgib

pwgib

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Posted 24 July 2009 - 09:34 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
PW

#3 Orange Blossom

Orange Blossom

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Posted 31 July 2009 - 06:37 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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