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HijackThis Log: Please help Diagnose


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2 replies to this topic

#1 bujani

bujani

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Posted 22 July 2009 - 12:08 AM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7.05.41, on 22/07/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SYSTEM32\astsrv.exe
C:\Programmi\Java\jre6\bin\jqs.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Programmi\Telecom Italia\WanMiniport1st\srvany.exe
C:\Programmi\Telecom Italia\WanMiniport1st\WanMiniport1st_srv.exe
C:\Programmi\Norton Ghost\Agent\VProSvc.exe
C:\Programmi\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\vssvc.exe
C:\Programmi\Windows Live\installer\WLSetupSvc.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\dmadmin.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\PROGRA~1\ALICET~1\SMARTB~1\MotiveSB.exe
C:\Programmi\Norton Ghost\Agent\VProTray.exe
C:\Programmi\Tclock\TClock.exe
C:\Programmi\Norton Ghost\Shared\Drivers\SymSnapService.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Programmi\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Programmi\Desktop Media\mediadetect.exe
C:\WINDOWS\system32\cmd.exe
C:\Programmi\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Patrizio\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = >>> 'Full Speed' Enabled <<<
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Programmi\Orbitdownloader\orbitcth.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - (no file)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: XML module - {500BCA15-57A7-4eaf-8143-8C619470B13D} - C:\WINDOWS\system32\msxml71.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Programmi\Kaspersky Lab\Kaspersky Internet Security 2010\ievkbd.dll
O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Programmi\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre6\bin\jp2ssv.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Programmi\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Grab Pro - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - C:\Programmi\Orbitdownloader\GrabPro.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Programmi\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Programmi\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Programmi\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [tcloc.bat] C:\Programmi\var\tcloc.bat
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Programmi\File comuni\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ALICET~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Norton Ghost 14.0] "C:\Programmi\Norton Ghost\Agent\VProTray.exe"
O4 - HKLM\..\Run: [AVP] "C:\Programmi\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [vnc] C:\Programmi\RealVNC\VNC4\winvnc4.exe -noconsole
O4 - HKCU\..\Run: [RoboForm] "C:\Programmi\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Desktop Media.lnk = C:\Programmi\Desktop Media\mediadetect.exe
O8 - Extra context menu item: &Download by Orbit - res://C:\Programmi\Orbitdownloader\orbitmxt.dll/201
O8 - Extra context menu item: &Grab video by Orbit - res://C:\Programmi\Orbitdownloader\orbitmxt.dll/204
O8 - Extra context menu item: Add to Anti-Banner - C:\Programmi\Kaspersky Lab\Kaspersky Internet Security 2010\ie_banner_deny.htm
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Compila Modulo - file://C:\Programmi\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Programmi\Orbitdownloader\orbitmxt.dll/203
O8 - Extra context menu item: Down&load all by Orbit - res://C:\Programmi\Orbitdownloader\orbitmxt.dll/202
O8 - Extra context menu item: Download Video - @="http://www.viloader.net/addon.htm"
O8 - Extra context menu item: Personalizza - file://C:\Programmi\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: RF Barra strumenti - file://C:\Programmi\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Salva Moduli - file://C:\Programmi\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Scarica tutti i video usando BitComet - res://C:\Documents and Settings\Patrizio\Desktop\BitComet_1.13\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: Scarica tutto usando BitComet - res://C:\Documents and Settings\Patrizio\Desktop\BitComet_1.13\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: Scarica usando &BitComet - res://C:\Documents and Settings\Patrizio\Desktop\BitComet_1.13\BitComet.exe/AddLink.htm
O9 - Extra button: Compila - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Programmi\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Compila Modulo - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Programmi\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Salva - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Programmi\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Salva Moduli - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Programmi\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: &Virtual keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Programmi\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Programmi\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RF Barra strumenti - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Programmi\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - F:\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Programmi\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Documents and Settings\Patrizio\Desktop\BitComet_1.13\tools\bitcometbho.dll/206 (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase6662.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E765739E-303A-4239-972B-C471080488EC}: NameServer = 208.67.222.222,208.67.220.220
O17 - HKLM\System\CCS\Services\Tcpip\..\{F84A63ED-CFA1-441A-8C99-309035639F65}: NameServer = 208.67.222.222,208.67.220.220
O23 - Service: Adobe LM Service - Adobe Systems - C:\Programmi\File comuni\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AST Service (ASTCC) - Nalpeiron Ltd. - C:\WINDOWS\SYSTEM32\astsrv.exe
O23 - Service: Nalpeiron Licensing Service (ASTSRV) - Nalpeiron Ltd. - C:\WINDOWS\system32\ASTSRV.EXE
O23 - Service: Kaspersky Internet Security (AVP) - Kaspersky Lab - C:\Programmi\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe
O23 - Service: CiSvc - Unknown owner - C:\WINDOWS\system32\cisvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Programmi\File comuni\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programmi\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Network WanMiniport First Position - Unknown owner - C:\Programmi\Telecom Italia\WanMiniport1st\srvany.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Programmi\Norton Ghost\Agent\VProSvc.exe
O23 - Service: NVIDIA Performance Driver Service - Unknown owner - C:\Programmi\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Programmi\WinPcap\rpcapd.exe
O23 - Service: SymSnapService - Symantec - C:\Programmi\Norton Ghost\Shared\Drivers\SymSnapService.exe

--
End of file - 12683 bytes

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#2 etavares

etavares

    Bleepin' Remover


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Posted 01 August 2009 - 07:35 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 Billy O'Neal

Billy O'Neal

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Posted 06 August 2009 - 09:30 PM

Due to lack of feedback, this topic has been closed. Everyone else, please begin a new topic.

Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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