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services.exe


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46 replies to this topic

#1 FPSFan

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Posted 21 July 2009 - 11:25 PM

Hello. I've been having this problem for quite a long time now.

I always look into my task manager, and I always see the default services.exe is running locked at 25% CPU usage. This drastically decreases the speed of my computer, and I still don't know what this problem is.

Can someone please help me with this?

I'd appreciate it so much!

~FPSFan

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#2 Budapest

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Posted 21 July 2009 - 11:27 PM

Try using Process Explorer to see what is using services.exe when this problem occurs.

http://www.microsoft.com/technet/sysintern...ssexplorer.mspx
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#3 FPSFan

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Posted 21 July 2009 - 11:29 PM

Only the main windows services are attached to services.exe according to the program. I also ran this when I restarted my computer, and nothing out of the ordinary on startup.

#4 Budapest

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Posted 21 July 2009 - 11:44 PM

Which one of these "main Windows services" are using up the CPU?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 FPSFan

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Posted 21 July 2009 - 11:47 PM

Only services.exe is running at 25%, for the other services, such as svchost are running at 0% and not much usage at all.

#6 Budapest

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Posted 21 July 2009 - 11:50 PM

Right-click on services and select Properties> Threads tab. Can you locate which thread is using high CPU.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 FPSFan

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Posted 22 July 2009 - 12:20 AM

umpnpmgr.dll is using 25%.

You're onto something good sir?

#8 Budapest

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Posted 22 July 2009 - 12:29 AM

Do a search for all files on your hard drive called umpnpmgr.dll and post back what you find.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#9 FPSFan

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Posted 22 July 2009 - 11:23 AM

Only one was found, and it's the file for Universal Plug and Play. Hasn't been modified and is default from day one.

#10 Budapest

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Posted 22 July 2009 - 04:37 PM

What is the location of the file?

Also, you could try uploading it to Jotti for analysis.

If it is clean try running the System File Checker.

How to Use SFC.EXE to Repair System Files
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 hamluis

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Posted 22 July 2009 - 05:00 PM

FWIW: http://www.pc1news.com/files/14182-umpnpmgr-dll.html

Louis

#12 FPSFan

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Posted 22 July 2009 - 06:56 PM

C:\Windows\system32\umpnpmgr.dll

Clean on Jotti.

SFC didn't find anything at all.

#13 Budapest

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Posted 22 July 2009 - 06:59 PM

Let's run a quick check for viruses:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#14 FPSFan

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Posted 22 July 2009 - 07:11 PM

Malwarebytes' Anti-Malware 1.39
Database version: 2482
Windows 5.1.2600 Service Pack 2

7/22/2009 7:12:02 PM
mbam-log-2009-07-22 (19-12-02).txt

Scan type: Quick Scan
Objects scanned: 102858
Time elapsed: 5 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#15 Budapest

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Posted 22 July 2009 - 07:28 PM

Check your devices in Device Manager (Start > Run > type "devmgmt.msc" (without the quotes) and press Enter). Look for any "!", "?" or "X" symbols.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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