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Undectable Malware (MBAM+AVG cannot detect)


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4 replies to this topic

#1 FLYNNN

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Posted 21 July 2009 - 08:43 PM

I was browsing torrent websites yesterday and probably downloaded some Malware disguised as a torrent. You don't have to condone my actions but I really can't figure this out! I cannot open any program naturally, I had to CTRL+ALT+DELETE, then hold done CTRL and click File>New Task (Run...) to open up command prompt. After that, I typed in the path to oprn any executable. I'm not sure but I'm almost 100% sure it's this Mal-Ware. Then I managed to re-associate .exe's with Windows so I can open MOST programs. I'm still having a hard time, programs are being force closed by, what I think is, this virus (possible worm). My browser is closed after about a minute and it's impossible to download things. I receive error messages upon logging on saying I'm missing files, but upon research the files don't exist in WINDOWS>system32, where they claim to hail... Malwarebytes' Anti-Malware found nothing, same as AVG. Ad-Aware found several things but mysteriously closed when it did...

I'm going to post this HJT log because it's all I can do based on the conditions... please help!?

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#2 FLYNNN

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Posted 28 July 2009 - 10:08 PM

Bump?

It's been awhile, I know it's not the policy here to do so but I feel it's rather justified.
====================



Hello,

I know how frustrating it is when your computer isn't working properly. Let me assure you that your topic isn't lost, forgotten, or ignored. We work with hundreds of logs every day, so we have devised a means of seeing only those topics that don't have responses yet. At the moment, we have nearly 500 unanswered topics, the oldest dated Sat July 18, 2009 9:08 pm Eastern Daylight Savings time in the U.S.A. Your HiJack This topic is dated July 21, 2009, 09:43 PM using the same time zone.

The reason why this response is edited is because had I replied in the normal way, your log would disappear from the Unanswered Log queue, and then it would get lost.

Our volunteer HJT team members have various levels of expertise and training, so while we try to take the oldest DDS/HJT logs, it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us would want someone to assist you who is not familiar with your issue and attempt to fix it.

Please be patient. It may take a while longer to get a response but your log will be reviewed and answered as soon as possible.

Orange Blossom ~ forum moderator

Edited by Orange Blossom, 28 July 2009 - 10:22 PM.


#3 etavares

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Posted 01 August 2009 - 07:32 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#4 Billy O'Neal

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Posted 06 August 2009 - 09:29 PM

Due to lack of feedback, this topic has been closed. Everyone else, please begin a new topic.

Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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#5 Billy O'Neal

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Posted 13 August 2009 - 07:53 AM

At user request, this topic has been reopened.
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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