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Infected with Malware I think


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#1 andru365

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Posted 21 July 2009 - 04:26 PM

When searching on Firefox, will get directed to different sites.

Can't update my CA anti-virus, can't run any removal/scan tools for malware.

I have no idea how to fix this so please help!

DDS (Ver_09-06-26.01) - NTFSx86
Run by SarahAndrew at 17:18:27.49 on 21/07/2009
Internet Explorer: 8.0.6001.18783 BrowserJavaVersion: 1.6.0_13
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.2.1033.18.2038.922 [GMT -4:00]

AV: CA Anti-Virus *On-access scanning enabled* (Updated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: CA Anti-Spyware *enabled* (Updated) {6B98D35F-BB76-41C0-876B-A50645ED099A}

============== Running Processes ===============

C:Windowssystem32wininit.exe
C:Windowssystem32lsm.exe
C:Windowssystem32svchost.exe -k DcomLaunch
C:Windowssystem32svchost.exe -k rpcss
C:WindowsMicrosoft.NetFrameworkv3.0WPFPresentationFontCache.exe
C:WindowsSystem32svchost.exe -k LocalServiceNetworkRestricted
C:WindowsSystem32svchost.exe -k LocalSystemNetworkRestricted
C:Windowssystem32svchost.exe -k netsvcs
C:Windowssystem32svchost.exe -k GPSvcGroup
C:Windowssystem32SLsvc.exe
C:Windowssystem32svchost.exe -k LocalService
C:Windowssystem32svchost.exe -k NetworkService
C:Program FilesCASharedComponentsHIPSEngineUmxCfg.exe
C:Windowssystem32Dwm.exe
C:WindowsSystem32spoolsv.exe
C:Program FilesCASharedComponentsHIPSEngineUmxPol.exe
C:WindowsExplorer.EXE
C:Program FilesCASharedComponentsHIPSEngineUmxAgent.exe
C:Windowssystem32svchost.exe -k LocalServiceNoNetwork
C:Windowssystem32taskeng.exe
C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
C:Windowssystem32bgsvcgen.exe
C:Program FilesBonjourmDNSResponder.exe
C:Program FilesCACA Internet Security SuiteCA Anti-VirusISafe.exe
C:Program FilesCarboniteCarbonite Backupcarboniteservice.exe
C:Program FilesCACA Internet Security Suiteccschedulersvc.exe
C:Program FilesTOSHIBAConfigFreeNDSTray.exe
C:WindowsSystem32igfxtray.exe
C:WindowsSystem32igfxpers.exe
C:Program FilesTOSHIBAConfigFreeCFSvcs.exe
C:Program FilesCASharedComponentsPPRTbinITMRTSVC.exe
C:Program FilesSynapticsSynTPSynTPEnh.exe
C:Program FilesTOSHIBAPower SaverTPwrMain.exe
C:Windowssystem32svchost.exe -k NetworkServiceNetworkRestricted
C:Program FilesSpyware DoctorpctsAuxs.exe
C:Program FilesCACA Internet Security Suitecasc.exe
C:Windowssystem32igfxsrvc.exe
C:Program FilesSpyware DoctorpctsSvc.exe
C:Program FilesCACA Internet Security SuiteCA Anti-Viruscavrid.exe
C:Program FilesCarboniteCarbonite BackupCarboniteUI.exe
C:Program FilesCACA Internet Security SuiteCA Anti-SpywareCAPPActiveProtection.exe
C:Program FilesJavajre6binjusched.exe
C:Program FilesiTunesiTunesHelper.exe
C:Program FilesTOSHIBATOSCDSPDTOSCDSPD.exe
C:Windowsehomeehtray.exe
C:UsersSarahAndrewProgram FilesDNAbtdna.exe
C:Program FilesCommon FilesAheadLibNMBgMonitor.exe
C:Windowsehomeehmsas.exe
C:Program FilesCommon FilesNikonMonitorNkMonitor.exe
C:Program FilesSonySony Picture UtilityPMBCoreSPUVolumeWatcher.exe
C:Windowssystem32svchost.exe -k imgsvc
C:Program FilesSpyware DoctorpctsTray.exe
C:Program FilesTOSHIBATOSHIBA DVD PLAYERTNaviSrv.exe
C:Windowssystem32TODDSrv.exe
C:Program FilesTOSHIBAPower SaverTosCoSrv.exe
C:Program FilesTOSHIBASMARTLogServiceTosIPCSrv.exe
C:Program FilesCACA Internet Security SuiteCA Anti-VirusVetMsg.exe
C:Windowssystem32SearchIndexer.exe
C:Windowssystem32DRIVERSxaudio.exe
C:Program FilesCommon FilesAheadLibNMIndexingService.exe
C:Windowssystem32vssvc.exe
C:Program FilesiPodbiniPodService.exe
C:Program FilesCACA Internet Security Suiteccprovsp.exe
C:Program FilesCommon FilesAheadLibNMIndexStoreSvr.exe
C:Windowssystem32taskeng.exe
C:Program FilesCACA Internet Security SuiteCA Anti-SpywarePPCtlPriv.exe
C:Program FilesTOSHIBAConfigFreeCFSwMgr.exe
C:Program FilesSynapticsSynTPSynTPHelper.exe
C:Windowssystem32taskeng.exe
C:Program FilesMozilla Firefoxfirefox.exe
C:Windowssystem32wbemwmiprvse.exe
C:Windowssystem32SearchProtocolHost.exe
C:Windowssystem32SearchFilterHost.exe
C:Windowssystem32DllHost.exe
C:Windowssystem32DllHost.exe
C:UsersSarahAndrewDownloadsdds.scr
C:Windowssystem32conime.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.shoptoshiba.ca/welcome
mStart Page = hxxp://www.shoptoshiba.ca/welcome
mDefault_Page_URL = hxxp://www.shoptoshiba.ca/welcome
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:program filescommon filesadobeacrobatactivexAcroIEHelper.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:program filesjavajre6binjp2ssv.dll
uRun: [TOSCDSPD] c:program filestoshibatoscdspdTOSCDSPD.exe
uRun: [ehTray.exe] c:windowsehomeehTray.exe
uRun: [BitTorrent DNA] "c:userssarahandrewprogram filesdnabtdna.exe"
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:program filescommon filesaheadlibNMBgMonitor.exe"
mRun: [NDSTray.exe] NDSTray.exe
mRun: [IgfxTray] c:windowssystem32igfxtray.exe
mRun: [HotKeysCmds] c:windowssystem32hkcmd.exe
mRun: [Persistence] c:windowssystem32igfxpers.exe
mRun: [SynTPEnh] c:program filessynapticssyntpSynTPEnh.exe
mRun: [TPwrMain] %ProgramFiles%TOSHIBAPower SaverTPwrMain.EXE
mRun: [HSON] %ProgramFiles%TOSHIBATBSHSON.exe
mRun: [cctray] c:program filescaca internet security suitecasc.exe
mRun: [CAVRID] "c:program filescaca internet security suiteca anti-virusCAVRID.exe"
mRun: [Carbonite Backup] c:program filescarbonitecarbonite backupCarboniteUI.exe
mRun: [AppleSyncNotifier] c:program filescommon filesapplemobile device supportbinAppleSyncNotifier.exe
mRun: [CAPPActiveProtection] "c:program filescaca internet security suiteca anti-spywareCAPPActiveProtection.exe"
mRun: [Adobe Reader Speed Launcher] "c:program filesadobereader 8.0readerReader_sl.exe"
mRun: [NeroCheck] c:windowssystem32NeroCheck.exe
mRun: [SunJavaUpdateSched] "c:program filesjavajre6binjusched.exe"
mRun: [QuickTime Task] "c:program filesquicktimeQTTask.exe" -atboottime
mRun: [NeroFilterCheck] c:program filescommon filesaheadlibNeroCheck.exe
mRun: [iTunesHelper] "c:program filesitunesiTunesHelper.exe"
mRun: [ISTray] "c:program filesspyware doctorpctsTray.exe"
mRunOnce: [Malwarebytes' Anti-Malware] c:program filesmalwarebytes' anti-malwarembamgui.exe /install /silent
StartupFolder: c:userssaraha~1appdataroamingmicros~1windowsstartm~1programsstartupnikonm~1.lnk - c:program filescommon filesnikonmonitorNkMonitor.exe
StartupFolder: c:userssaraha~1appdataroamingmicros~1windowsstartm~1programsstartuppictur~1.lnk - c:program filessonysony picture utilitypmbcoreSPUVolumeWatcher.exe
StartupFolder: c:progra~2micros~1windowsstartm~1programsstartupmicros~1.lnk - c:program filesmicrosoft officeoffice10OSA.EXE
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:progra~1micros~2office10EXCEL.EXE/3000
LSP: c:windowssystem32VetRedir.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
TCP: NameServer = 85.255.112.119,85.255.112.101
TCP: {CD983E9C-746C-4DE0-83AA-85F4BA9D5697} = 85.255.112.119,85.255.112.101
TCP: {DC64C3C5-E98D-4DBF-BB8B-3EC34C47ECFD} = 85.255.112.119,85.255.112.101
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:program filescommon filesmicrosoft sharedweb foldersPKMCDO.DLL
Handler: intu-qt2008 - {05E53CE9-66C8-4a9e-A99F-FDB7A8E7B596} - c:program filesquicktax 2008ic2008pp.dll
Notify: igfxcui - igfxdev.dll
Notify: PFW - UmxWnp.Dll

================= FIREFOX ===================

FF - ProfilePath - c:userssaraha~1appdataroamingmozillafirefoxprofilesk5xpygln.default
FF - prefs.js: browser.startup.homepage - hxxp://www.google.ca/ig?hl=en&source=iglk
FF - plugin: c:program filesmozilla firefoxpluginsnpbittorrent.dll
FF - plugin: c:userssarahandrewprogram filesdnapluginsnpbtdna.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:program filesmozilla firefoxextensions{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:program filesmozilla firefoxextensions{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:program filesmozilla firefoxextensions{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:program filesmozilla firefoxextensions{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:windowssystem32driversPCTCore.sys [2009-7-21 130936]
R1 KmxAgent;KmxAgent;c:windowssystem32driversKmxAgent.sys [2008-8-6 72184]
R2 ccSchedulerSVC;CA Common Scheduler Service;c:program filescaca internet security suiteccschedulersvc.exe [2008-11-16 128240]
R2 ConfigFree Service;ConfigFree Service;c:program filestoshibaconfigfreeCFSvcs.exe [2007-12-25 40960]
R2 sdAuxService;PC Tools Auxiliary Service;c:program filesspyware doctorpctsAuxs.exe [2009-7-21 348752]
R2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:program filestoshibasmartlogserviceTosIPCSrv.exe [2007-12-3 126976]
R2 UmxAgent;HIPS Event Manager;c:program filescasharedcomponentshipsengineUmxAgent.exe [2008-9-10 1141240]
R2 UmxCfg;HIPS Configuration Interpreter;c:program filescasharedcomponentshipsengineUmxCfg.exe [2008-10-21 801272]
R2 UmxPol;HIPS Policy Manager;c:program filescasharedcomponentshipsengineUmxPol.exe [2008-9-2 289272]
R3 CnxtHdAudAddService;Microsoft UAA Function Driver for High Definition Audio Service;c:windowssystem32driversCHDART.sys [2008-2-13 187904]
R3 KmxCfg;KmxCfg;c:windowssystem32driversKmxCfg.sys [2008-10-21 203768]
R3 O2MDRDR;O2MDRDR;c:windowssystem32driverso2media.sys [2008-1-15 48472]
R3 PPCtlPriv;PPCtlPriv;c:program filescaca internet security suiteca anti-spywarePPCtlPriv.exe [2008-8-16 222448]
R3 QIOMem;Generic IO & Memory Access;c:windowssystem32driversQIOMem.sys [2007-4-9 8192]

=============== Created Last 30 ================

2009-07-21 16:48 38,160 a------- c:windowssystem32driversmbamswissarmy.sys
2009-07-21 16:48 19,096 a------- c:windowssystem32driversmbam.sys
2009-07-21 16:48 <DIR> --d----- c:programdataMalwarebytes
2009-07-21 16:48 <DIR> --d----- c:program filesMalwarebytes' Anti-Malware
2009-07-21 16:48 <DIR> --d----- c:progra~2Malwarebytes
2009-07-21 16:40 <DIR> --d----- c:program filesTrend Micro
2009-07-21 16:08 159,600 a------- c:windowssystem32driverspctgntdi.sys
2009-07-21 16:08 130,936 a------- c:windowssystem32driversPCTCore.sys
2009-07-21 16:08 73,840 a------- c:windowssystem32driversPCTAppEvent.sys
2009-07-21 16:08 <DIR> a-d----- c:programdataTEMP
2009-07-21 16:08 <DIR> --d----- c:program filescommon filesPC Tools
2009-07-21 16:08 64,392 a------- c:windowssystem32driverspctplsg.sys
2009-07-21 16:08 <DIR> --d----- c:userssaraha~1appdataroamingPC Tools
2009-07-21 16:08 <DIR> --d----- c:programdataPC Tools
2009-07-21 16:08 <DIR> --d----- c:program filesSpyware Doctor
2009-07-21 16:08 <DIR> --d----- c:progra~2PC Tools
2009-07-21 15:59 <DIR> --d----- c:programdataCA-SupportBridge
2009-07-21 15:59 <DIR> --d----- c:progra~2CA-SupportBridge
2009-07-17 18:57 <DIR> --d----- c:program filescommon filesMacrovision Shared
2009-07-15 16:25 <DIR> --d----- c:program filesiPod
2009-07-15 16:25 <DIR> --d----- c:program filesiTunes
2009-07-14 20:24 289,792 a------- c:windowssystem32atmfd.dll
2009-07-14 20:24 156,672 a------- c:windowssystem32t2embed.dll
2009-07-14 20:24 72,704 a------- c:windowssystem32fontsub.dll
2009-07-14 20:24 10,240 a------- c:windowssystem32dciman32.dll
2009-07-07 22:03 <DIR> --d----- c:programdataAhead
2009-07-07 22:01 <DIR> --d----- c:program filesNero
2009-07-07 22:01 <DIR> --d----- c:programdataNero
2009-07-07 22:01 <DIR> --d----- c:progra~2Nero
2009-07-07 20:09 <DIR> --d----- c:program filesWinAVI Video Converter
2009-07-07 15:47 <DIR> --d----- c:userssaraha~1appdataroamingPegasys Inc
2009-07-07 15:40 145,504 a------- c:windowssystem32bgsvcgen.exe
2009-07-07 15:40 59,488 a------- c:windowssystem32GenSvcInst.exe
2009-07-07 15:40 13,567 a------- c:windowssystem32driversCDRBSDRV.SYS
2009-07-07 15:39 <DIR> --d----- c:program filesPegasys Inc
2009-07-04 08:24 0 a---h--- c:windowssystem32driversMsft_User_WpdMtpDr_01_00_00.Wdf
2009-07-04 05:39 20 ----h--- c:programdataPKP_DLdw.DAT
2009-07-04 05:39 20 ----h--- c:progra~2PKP_DLdw.DAT
2009-07-04 05:37 <DIR> --d----- c:program filescommon filesmuvee Technologies
2009-07-04 05:37 <DIR> --d----- c:programdataNikon
2009-07-04 05:37 <DIR> --d----- c:program filescommon filesNikon
2009-07-04 05:37 <DIR> --d----- c:program filesNikon
2009-07-04 05:36 <DIR> --d----- c:programdataUltima_T15
2009-07-04 05:36 <DIR> --d----- c:programdataEnterNHelp
2009-07-04 05:36 20 ----h--- c:programdataPKP_DLdu.DAT
2009-07-04 05:36 20 ----h--- c:progra~2PKP_DLdu.DAT
2009-06-27 17:48 72,704 a------- c:windowssystem32admparse.dll
2009-06-27 14:14 622,080 a------- c:windowssystem32icardagt.exe
2009-06-27 14:14 105,016 a------- c:windowssystem32PresentationCFFRasterizerNative_v0300.dll
2009-06-27 14:14 97,800 a------- c:windowssystem32infocardapi.dll
2009-06-27 14:14 43,544 a------- c:windowssystem32PresentationHostProxy.dll
2009-06-27 14:14 37,384 a------- c:windowssystem32infocardcpl.cpl
2009-06-27 14:14 11,264 a------- c:windowssystem32icardres.dll
2009-06-27 14:14 781,344 a------- c:windowssystem32PresentationNative_v0300.dll
2009-06-27 14:14 326,160 a------- c:windowssystem32PresentationHost.exe
2009-06-27 14:07 96,760 a------- c:windowssystem32dfshim.dll
2009-06-27 14:07 282,112 a------- c:windowssystem32mscoree.dll
2009-06-27 14:07 41,984 a------- c:windowssystem32netfxperf.dll
2009-06-27 14:07 158,720 a------- c:windowssystem32mscorier.dll
2009-06-27 14:07 83,968 a------- c:windowssystem32mscories.dll

==================== Find3M ====================

2009-07-04 05:36 106,496 a------- c:windowssystem32ATL71.DLL
2009-07-03 06:49 112,248 a------- c:userssaraha~1appdataroamingGDIPFONTCACHEV1.DAT
2009-06-02 11:59 86,016 a------- c:windowsinfinfstrng.dat
2009-06-02 11:59 86,016 a------- c:windowsinfinfstor.dat
2009-06-02 11:59 51,200 a------- c:windowsinfinfpub.dat
2009-05-09 01:50 915,456 a------- c:windowssystem32wininet.dll
2009-05-09 01:34 71,680 a------- c:windowssystem32iesetup.dll
2009-04-23 08:43 784,896 a------- c:windowssystem32rpcrt4.dll
2009-04-23 08:42 636,928 a------- c:windowssystem32localspl.dll
2008-08-16 10:39 665,600 a------- c:windowsinfdrvindex.dat
2008-01-20 22:43 174 a--sh--- c:program filesdesktop.ini
2006-11-02 08:42 287,440 a------- c:windowsinfperflib0409perfi.dat
2006-11-02 08:42 287,440 a------- c:windowsinfperflib0409perfh.dat
2006-11-02 08:42 30,674 a------- c:windowsinfperflib0409perfd.dat
2006-11-02 08:42 30,674 a------- c:windowsinfperflib0409perfc.dat
2006-11-02 05:20 287,440 a------- c:windowsinfperflib0000perfi.dat
2006-11-02 05:20 287,440 a------- c:windowsinfperflib0000perfh.dat
2006-11-02 05:20 30,674 a------- c:windowsinfperflib0000perfd.dat
2006-11-02 05:20 30,674 a------- c:windowsinfperflib0000perfc.dat

============= FINISH: 17:18:55.12 ===============

Merged posts. ~ OB

Attached Files


Edited by Orange Blossom, 21 July 2009 - 09:26 PM.


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#2 Blade81

Blade81

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Posted 31 July 2009 - 03:26 PM

Hi,

Sorry for delayed response. Forums have been really busy. If you still need help with this post a fresh dds log, please.

Do also this:

Download GMER here by clicking download exe -button and then saving it your desktop:
  • Double-click .exe that you downloaded
  • Click rootkit-tab and then scan.
  • Don't check
    Show All
    box while scanning in progress!
  • When scanning is ready, click Copy.
  • This copies log to clipboard
  • Post log in your reply.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#3 Blade81

Blade81

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Posted 09 August 2009 - 01:46 AM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact a Staff member. Include the address of this thread in your request. This applies only to the original topic starter. Should you have a new issue, please start a New Topic.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.





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