Posted 21 July 2009 - 03:43 PM
Hello, well last night I had tried to update .NET Framework for my HP a1110y computer. I was directly updating this from the Microsoft website. My computer popped up saying that it could not install due to an error. As I went to grab a piece of paper and pen (I was sitting at my desk and this next thing happened literally within 45 seconds), McAfee popped up saying that I had a Trojan (didn't have time to read it) and then the computer crashed and went to the blue screen of death. It then told me there was an error with the OS that caused the crash and if this was the first time I had seen this error to restart the computer. I restarted and nothing. It loaded the Startup window (where it mentions which keys to press to enter the BIOS, Setup, or Recovery). I chose the recovery option, and it started the process and then errored out. I pulled out my WindowsXP Recovery Disks that I created using my Windows OS a couple years back. I went ahead and chose to do a full reinstall since I had nothing on this HDD to lose. Everything appeared to install just fine, however, when it restarted to Windows, the Windows splash screen appeared, then went to a black error screen with the following error: load Kernel Dll files
I did run the recovery console and checked the HDD for any errors. It found one and corrected it. I also ran McAfee and it found no viruses. I am at a loss as to fix this one. I fortunately do have an OEM Windows XP disc that has been unused (I bought it for another computer that I was planning on fixing). If I absolutely have to, I can do a completely clean install but I really don't want to have to go this route. I am also hoping that my HDD hasn't gone bad, but if so, I am willing to replace it. Thanks for all the help!
Windows XP SP3
2.5GB RAM (upgraded from the original 512MB)
Intel Pentium 4 2.93Ghz