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Have Trojan and am unable to scan or access anti malware sites


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#1 Mathius1967

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Posted 21 July 2009 - 09:27 AM

Appreciate any help. Please keep in mind I am not tech savvy. Returned to laptop from overseas. McAfee had expired. Used computer and picked something up. Downloaded free Norton. Too late?? Norton tells me I have a trojan and to run a scan, but scan will never start (says; "starting" only.

Other symptoms:

- cannot run registry scans. lava soft, etc

- cannot access most ant malware sites

- when i click search result on google, I get redirected to odd pages

- CPU usage at 90-100%

Can anyone at least tell me what trojan I have (if, indeed, that is what it is)?

Thank you in advance

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#2 boopme

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Posted 21 July 2009 - 03:05 PM

Hello and welcome...
Some types of malware will disable MBAM (MalwareBytes) and other security tools. If MBAM will not install, try renaming it.

Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first
***
Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..


***
Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.
***
Open up command prompt, type in following commands:
XP >> click the Start menu at the lower-left of your computer's desktop and select "Run". Type cmd into the Run box and click "OK".
Vista >> click the Start menu at the lower-left of your computer's desktop and Type cmd in the search box.

regsvr32 mbamext.dll
regsvr32 ssubtmr6.dll
regsvr32 vbalsgrid6.ocx
regsvr32 zlib.dll

****

If you cannot use the Internet,you will need access to another computer that has a connection.
From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.
***
Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.

***
Try this random renamer for MBAM
http://kixhelp.com/wr/files/mb/randmbam.exe
****
Try using a System Retore Point prior to the date of infection. You may be able to update and run MBam. Note this did not remove the malware.
Windows XP System Restore Guide


Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Mathius1967

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Posted 22 July 2009 - 08:54 AM

Thank you. forgot to add i am using Vista. ran Malwarebytes scan. Problems not fixed, despite it finding 33 problems. Said that some could not be removed. Any further suggestions? Here is the log:

Malwarebytes' Anti-Malware 1.39
Database version: 2421
Windows 6.0.6001 Service Pack 1

21/07/2009 18:28:09
mbam-log-2009-07-21 (18-28-09).txt

Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 228350
Time elapsed: 4 hour(s), 36 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 26
Registry Values Infected: 2
Registry Data Items Infected: 21
Folders Infected: 1
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{cf54be1c-9359-4395-8533-1657cf209cfe} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWay) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\ColdWare (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Userinit (Trojan.Agent) -> Delete on reboot.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.FakeAlert) -> Data: c:\windows\system32\sdra64.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.FakeAlert) -> Data: system32\sdra64.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.Userinit) -> Bad: (C:\Windows\system32\userinit.exe,C:\Windows\system32\sdra64.exe,) Good: (Userinit.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.180,85.255.112.173 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{3ee6293c-05e2-4f68-b2bb-bb44544abc57}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.180,85.255.112.173 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{3ee6293c-05e2-4f68-b2bb-bb44544abc57}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.180,85.255.112.173 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{3f995b0b-29e6-4300-a7ed-00d22f15270f}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.180,85.255.112.173 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{3f995b0b-29e6-4300-a7ed-00d22f15270f}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.180,85.255.112.173 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{e5a89202-ef19-48e0-a7ac-24042ab27449}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.180,85.255.112.173 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.180,85.255.112.173 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{3ee6293c-05e2-4f68-b2bb-bb44544abc57}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.180,85.255.112.173 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{3ee6293c-05e2-4f68-b2bb-bb44544abc57}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.180,85.255.112.173 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{3f995b0b-29e6-4300-a7ed-00d22f15270f}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.180,85.255.112.173 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{3f995b0b-29e6-4300-a7ed-00d22f15270f}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.180,85.255.112.173 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{e5a89202-ef19-48e0-a7ac-24042ab27449}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.180,85.255.112.173 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.180,85.255.112.173 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{3ee6293c-05e2-4f68-b2bb-bb44544abc57}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.180,85.255.112.173 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{3ee6293c-05e2-4f68-b2bb-bb44544abc57}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.180,85.255.112.173 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{3f995b0b-29e6-4300-a7ed-00d22f15270f}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.180,85.255.112.173 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{3f995b0b-29e6-4300-a7ed-00d22f15270f}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.180,85.255.112.173 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{e5a89202-ef19-48e0-a7ac-24042ab27449}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.180,85.255.112.173 -> Quarantined and deleted successfully.

Folders Infected:
C:\Windows\System32\lowsec (Stolen.data) -> Quarantined and deleted successfully.

Files Infected:
c:\Users\pc\Desktop\avenger.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\Windows\System32\lowsec\local.ds (Stolen.data) -> Quarantined and deleted successfully.
c:\Windows\System32\lowsec\user.ds (Stolen.data) -> Quarantined and deleted successfully.
c:\Windows\Tasks\{5B57CF47-0BFA-43c6-ACF9-3B3653DCADBA}.job (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Windows\System32\sdra64.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Users\pc\AppData\Roaming\sdra64.exe (Trojan.Agent) -> Delete on reboot.

#4 boopme

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Posted 22 July 2009 - 02:55 PM

OK ,good this needs a normal reboot first. Then an update rescan.


Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.



Next run ATF and SAS:

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post 2 logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Mathius1967

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Posted 22 July 2009 - 04:46 PM

Here is new scan log. Will now reboot and do the other things:

Malwarebytes' Anti-Malware 1.39
Database version: 2482
Windows 6.0.6001 Service Pack 1

22/07/2009 17:40:50
mbam-log-2009-07-22 (17-40-50).txt

Scan type: Quick Scan
Objects scanned: 83274
Time elapsed: 17 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 Mathius1967

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Posted 22 July 2009 - 05:00 PM

Unable to install Super. This is what has happened with all Anti-Spyware I have tried :-(

Please advise. Thanks for help up to now :-)

#7 boopme

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Posted 22 July 2009 - 07:16 PM

OK. try this
If SUPERAntiSpyware is not currently installed, please download and run SUPERAntiSpyware FREE Edition Installer
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Mathius1967

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Posted 22 July 2009 - 08:31 PM

Thanks. However, while I was able to install it, it will not run. Get a Windows message that "Application has stopped working"

Am I a lost cause?!

#9 boopme

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Posted 22 July 2009 - 09:00 PM

No not yet..
Please download and run the following program to launch SUPERAntiSpyware: RUNSAS>EXE
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 Mathius1967

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Posted 23 July 2009 - 12:00 PM

Okay. here is the latest log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/23/2009 at 12:48 PM

Application Version : 4.26.1006

Core Rules Database Version : 4012
Trace Rules Database Version: 1952

Scan type : Complete Scan
Total Scan Time : 01:19:59

Memory items scanned : 278
Memory threats detected : 0
Registry items scanned : 7393
Registry threats detected : 0
File items scanned : 130784
File threats detected : 57

Adware.Tracking Cookie
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\Low\pc@files.youporn[2].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\Low\pc@powerfulvirusremover2008[2].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@2o7[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@ad.yieldmanager[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@ad.yieldmanager[2].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@ad.zanox[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@ad2.yieldmanager[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@adlegend[2].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@ads.bootcampmedia[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@ads.bootcampmedia[2].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@ads.lucidmedia[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@ads.mediamayhemcorp[2].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@ads.mediamayhemcorp[3].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@ads.pointroll[2].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@ads.us.e-planning[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@adserver.adtechus[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@adserver.adtechus[2].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@adtrafficstats[2].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@advertising[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@apmebf[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@atdmt[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@atdmt[2].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@bizrate[2].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@bs.serving-sys[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@casalemedia[2].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@clicksor[2].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@clicksor[3].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@clickthrough.kanoodle[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@collective-media[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@doubleclick[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@doubleclick[2].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@iacas.adbureau[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@imrworldwide[2].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@insightexpressai[2].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@internetprosystemclicks[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@media6degrees[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@mediaplex[2].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@myroitracking[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@myroitracking[2].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@mywebsearch[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@powerfulvirusremover2008[2].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@questionmarket[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@realmedia[2].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@revsci[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@rotator.adjuggler[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@rotator.adjuggler[2].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@server.iad.liveperson[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@server.iad.liveperson[3].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@serving-sys[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@smileycentral[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@trafficmp[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@trafficmp[2].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@tribalfusion[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@yellowlinebanner[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@yellowlinebanner[2].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@zedo[1].txt
C:\Users\pc\AppData\Roaming\Microsoft\Windows\Cookies\pc@zedo[2].txt


Thanks in advance for further advice. NB. Norton still telling me I have Trojan. Computer still slow. Not sure about other problems as have yet to try again

#11 boopme

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Posted 23 July 2009 - 12:11 PM

Do they give a location and name Norton still telling me I have Trojan<<
Please run Part 1 of S!Ri's SmitfraudFix

Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 Mathius1967

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Posted 23 July 2009 - 02:48 PM

Hmm. did not get a report. Did get a folder on desktop called SmitFraudFix. Not sure what that is.

Computer same as when I started - unfortunately.

#13 boopme

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Posted 23 July 2009 - 03:11 PM

Can you right click on that and select Run as Administrator?
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#14 Mathius1967

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Posted 23 July 2009 - 03:37 PM

Yes. Here is the report:

SmitFraudFix v2.423

Scan done at 16:31:35.84, 23/07/2009
Run from C:\Users\pc\Desktop\SmitfraudFix
OS: Microsoft Windows [Version 6.0.6001] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

Process

C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Hotspot Shield\bin\openvpnas.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Norton 360\Engine\3.0.0.134\ccSvcHst.exe
C:\Program Files\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Norton 360\Engine\3.0.0.134\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\WerFault.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hp\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\Hp\HP Software Update\hpwuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Froddle Pod\ipm_as.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\SUPERAntiSpyware\62c445ae-b3a4-4f1a-adec-68183af06c9a.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Windows\System32\rundll32.exe
C:\Windows\system32\WerCon.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\cmd.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\wbem\wmiprvse.exe

hosts


C:\


C:\Windows


C:\Windows\system


C:\Windows\Web


C:\Windows\system32


C:\Windows\system32\LogFiles


C:\Users\pc


C:\Users\pc\AppData\Local\Temp


C:\Users\pc\Application Data


Start Menu


C:\Users\pc\FAVORI~1


Desktop


C:\Program Files


Corrupted keys


Desktop Components



o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]


Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]

RK

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]




DNS

Description: Broadcom 802.11b/g WLAN
DNS Server Search Order: 192.168.1.1



Scanning for wininet.dll infection


End

#15 boopme

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Posted 23 July 2009 - 03:55 PM

OK we have to run DrWeb.. it may need more than an hour.. Do the same with Right click to Run as ADmin.

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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