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Grey screen on shut down.

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#1 ailbhe


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  • Local time:09:46 AM

Posted 20 July 2009 - 03:28 PM

I bought a Toshiba Satellite Pro LD300 a couple of months ago, and I've had a few different problems with it in relation to shutting down. At first it would restart on shut down, but that was resolved by unchecking the 'restart on system failure' box... I was then given a blue warning screen that was related to the display driver, the warning included ***ati2mtag.sys... When I spoke to Toshiba they told me to download the newer display driver which solved the blue screen.
I now have a grey screen! It doesn't happen every time I shut down, but often enough, maybe 7 times out of 10 (I'd say...)
I have sent the computer back to Toshiba, and they replaced the system board, but I am still getting the grey screen. They have advised me to run the recovery downgrade again, but as this will be my 4th recovery, I thought I would see if anyone has any ideas or suggestions before I go ahead with it!

Thanks in advance!

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