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computer keeps restarting


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#1 turkd3000

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Posted 20 July 2009 - 12:51 AM

my computer keep restarting because of some virus .it won't let me get into safe mode and it keeps turning of and on before windows start up .it keeps looping . what can i do ?

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#2 KamakaZ

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Posted 20 July 2009 - 01:05 AM

How do you know this is a virus? I have seen problems with hardware cause this. For starters, please provide more information eg:

- what you were doing before it crashed,
- have you added any new hardware lately,
- is it showing a blue screen just before it restarts?

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#3 AustrAlien

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Posted 20 July 2009 - 10:18 PM

The first thing you should do is to get a look at the error message presented by the BSOD (blue screen of death).

Start tapping F8 after the BIOS beep, and continue tapping until you are presented with the "Windows Advanced Options Menu" window.
Use the UP/DOWN arrow keys to select "Disable automatic restart on system failure" and press the Enter key.
Highlight your OS, and hit Enter again and your system will attempt to restart.
When it BSODs, write down the error message.
You may see an option button "Details". Click on that. Record the full error message in detail and post here please, so that you receive assistance.

The option to "Disable automatic restart on system failure" will only apply once on the following boot and then reset to the "automatic restart" again. ("Automatic restart" should be disabled later, when you can get your operating system up and running.)
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#4 turkd3000

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Posted 13 August 2009 - 06:18 PM

thanks fellas for your help but it was too late.i was a fool and trying to get a program for free that came with something called a keygen and when i clicked the keygen button it started laughing at me....anyway the virus was so bad that i dubbed it the swine flu for computers,,i mean whoever put this virus together is a genius the bug was so smart that it ran from everything i could throw at it.i had to have my whole computer wiped clean

#5 eMule

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Posted 13 August 2009 - 06:22 PM

Kaspersky/Avira/Dr.Web Rescue CD could of been the cure. I personally have 6 rescue cd's.




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