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Windows Explorer problems


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#1 eldred

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Posted 19 July 2009 - 09:34 PM

good evening,

I have a computer here that has recently been infected with a virus (see http://www.bleepingcomputer.com/forums/topic242634.html). Although the virus now appears to be contained, during the containment of the virus Windows Explorer stopped functioning correctly, with the following symptoms:
  • The taskbar (Start menu, system tray, etc) are missing
  • There are no icons on the screen
  • The right click menu is unavailable
  • When I run "explorer" from the run menu, the taskbar shows up briefly, then disappears.
I was thinking of re-installing XP SP2 from CD (I have it right here), but wanted to check with you guys first, to see if you had any thoughts about how to fix Windows Explorer without going through the risk & rigamarole of reinstalling the OS.

thanks for any thoughts or advice!

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#2 Animal

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Posted 19 July 2009 - 11:51 PM

It appears you have more work to do. Please continue following the directions given here. http://www.bleepingcomputer.com/forums/ind...t&p=1347957 I will close this topic to avoid confusion.

If after you have followed them you wish to have this topic reopened you can PM any Moderator and request it.

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