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svchost.exe is sending mails [Moved]


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#1 venky

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Posted 19 July 2009 - 08:42 PM

Hi,
For the past one month or so avast antivirus shows that svchost.exe is sending emails.I have scanned my system using avast many a times but it shows that my system is not being affected by any viruses.So please help me in resolving the problem as soon as possible

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#2 Orange Blossom

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Posted 19 July 2009 - 08:44 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 Stang777

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Posted 19 July 2009 - 08:47 PM

Hi and Welcome to BleepingComuter,

First try to find what is doing it by doing a scan with Malwarebytes...

It can be downloaded from any of these places...

http://www.malwarebytes.org/mbam.php

alternate download link 1 (easiest way)
http://malwarebytes.gt500.org/mbam-setup.exe

alternate download link 2
http://www.majorgeeks.com/Malwarebytes_Ant...ware_d5756.html

Double-click on mbam-setup.exe to install the application. (If it will not download, install, or open after installation, change the name of it to whatever you want and change the .exe extension to .bat or .com or .pif or scr and then double click on it to run.)

When the installation begins, follow the prompts and do not make any changes to default settings. When installation has finished, make sure you leave both of these checked:

Update Malwarebytes' Anti-Malware
Launch Malwarebytes' Anti-Malware

Then click Finish.

MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.

Make sure the "Perform Quick Scan" option is selected. Then click on the Scan button.
If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.

When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found". Click OK to close the message box and continue with the removal process.

After running that scan, post the complete log of the results here and then download, install, update and run a quick scan with SuperAntiSpyware and post the complete log of the results here. This scan may take some time to complete so please be patient.

That can be downloaded from SuperAntiSpyware.com

If it will not download, install, or open after installation, change the name of it to whatever you want and change the .exe extension to .bat or .com or .pif or scr and then double click on it to run.

If possible, both programs should be run in regular Windows, not safe mode. Allow both programs to remove whatever they find and if they tell you that you need to reboot your computer to complete the removal process, reboot into normal Windows

Edited by Stang777, 19 July 2009 - 08:49 PM.





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