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USB AND OTHER DRIVES NOT WORKING


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5 replies to this topic

#1 fireman4it

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Posted 19 July 2009 - 06:00 PM

Hello all,

I'm having issues with my USB ports not working. All 3 of them and also other things such as camera memory card reader drive. THe good thing is my mouse and keyboard are still working along with my monitor. just all my other ports are not.
The other Drives also no longer appear in MY Computer All this has just happened recently. I have tried restoring to a different time before this happened to no avail. I'm running

Hp with Windows XP SP3. I am experiencing no other issues at this time besides the above stated.

Thanks in advance for any help. :thumbsup:

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#2 gocards22

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Posted 19 July 2009 - 06:43 PM

What kind of interface do your keyboard and mouse use? PS/2 or USB?

1. Try to boot into safe mode and see if they work.

2. Unplug all USB devices and power off for a minute then back on. Do not power on with any USB devices plugged in.

3. If you have a live CD available with USB support, try to boot from that and see if they work.

#3 hamluis

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Posted 19 July 2009 - 07:16 PM

You could try going into Device Manager and deleting your USB controllers...then rebooting.

They should reinstall with fresh drivers.

Louis

#4 fireman4it

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Posted 19 July 2009 - 08:21 PM

What kind of interface do your keyboard and mouse use? PS/2 or USB?

PS/2

1. Try to boot into safe mode and see if they work.

Yes this worked also showed all my other drives under My Computer,such as G: H: I: J:

2. Unplug all USB devices and power off for a minute then back on. Do not power on with any USB devices plugged in.

THis didnt work :thumbsup:

3. If you have a live CD available with USB support, try to boot from that and see if they work.

Sorry dont have.

You could try going into Device Manager and deleting your USB controllers...then rebooting.

I did this already didn't work.It re install the drivers but usb still not working in reg mode only in safemode

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#5 gocards22

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Posted 20 July 2009 - 06:50 AM

Well at least it has been narrowed down to a software issue. Try this fix...

http://support.microsoft.com/kb/925196

#6 fireman4it

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Posted 20 July 2009 - 03:57 PM

Hello all,

Thanks gocards22 that fix worked great! :thumbsup: :flowers:
I'm going to save that fix to a flash drive in case this happens again. :trumpet:

This issue has been resolved you may close this topic.

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