I have a new Lexmark X4650 wireless all in one printer but cannot install it properly on my Vista Home Premium Acer Laptop. I have successfully installed the printer on another laptop with no problems so the printer is set up and can see my home network from there.
On the problem laptop the installer works apparently fine but the laptop won't 'see' the printer. When I use the Lexmark menu via start/ I cannot access the "Network Configuration" utility - it says "printer files missing, please uninstall and reinstall". I've done this 3 times but always get the same message.
The laptop is a bit old, 1.6 processor, 1gb mem, Vista home premium, AVG free, Comodo free firewall. I have configured Comodo to see the printer IP address as safe.
If I type the IP address into my browser I can access the printer and see all details, including things like ink levels.
If I use the Vista 'add printer' option I reach the point where vista says 'installing printer' but always ends saying 'the printer installation failed. operation could not be completed, error code 0x00000643.'
Any help much appreciated
Edited by fryups, 19 July 2009 - 10:08 AM.
Moved from Vista to a more appropriate forum. Tw