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Computer infected and cant run any anti virus scans


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2 replies to this topic

#1 Mr_Cash

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Posted 18 July 2009 - 10:36 AM

Referred here from: http://www.bleepingcomputer.com/forums/t/242382/computer-is-really-infected-anti-virus-scans-wont-work/ ~ OB

Hi my computer has alot of trojans / malware on it and i cant open hijackthis nor most of the anti virus scans.
Searching in google and firefox wont work , but safari is fine.
I do have access to the internet on my computer.
i tried dr web but i can only perform a quick scan because my computer restarts itself halfway during a complete scan.
I cant post the log of those because it freezes/restarts if i go to file - save log.
mbam also wont start.
I ren hjt/dds and here is my log.
Thanks in advance!

DDS (Ver_09-06-26.01) - NTFSx86
Run by johnny at 17:00:29,62 on za 18-07-2009
Internet Explorer: 7.0.6000.16851 BrowserJavaVersion: 1.6.0_05
AV: F-Secure Anti-Virus 2009 9.00 *On-access scanning disabled* (Updated) {E7512ED5-4245-4B4D-AF3A-382D3F313F15}
SP: Lavasoft Ad-Watch Live! *enabled* (Updated) {67844DAE-4F77-4D69-9457-98E8CFFDAA22}
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: F-Secure Anti-Virus 2009 9.00 *disabled* (Updated) {0651C4B0-1D7E-4682-B965-2E9523C483A5}

============== Running Processes ===============


============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.nl/
BHO: SnagIt Toolbar Loader: {00c6482d-c502-44c8-8409-fce54ad9c208} - c:\program files\techsmith\snagit 8\SnagItBHO.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Help bij koppelingen: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: {500BCA15-57A7-4eaf-8143-8C619470B13D} - No File
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
TB: SnagIt: {8ff5e183-abde-46eb-b09e-d2aab95cabe3} - c:\program files\techsmith\snagit 8\SnagItIEAddin.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [DAEMON Tools Lite] "c:\program files\daemon tools lite\daemon.exe" -autorun
uRun: [Aim6] "c:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp
uRun: [Google Update] "c:\users\johnny\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_05\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [net] "c:\windows\system32\net.net"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [F-Secure Manager] "c:\program files\f-secure internet security\common\FSM32.EXE" /splash
mRun: [F-Secure TNB] "c:\program files\f-secure internet security\fsgui\TNBUtil.exe" /CHECKALL /WAITFORSW
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
mPolicies-system: EnableLUA = 0 (0x0)
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
LSP: c:\program files\f-secure internet security\fsps\program\FSLSP.DLL
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\users\johnny\appdata\roaming\mozilla\firefox\profiles\621d9hb5.default\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - truec:\program files\mozilla firefox\greprefs\all.js - pref("ui.allow_platform_file_picker", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.cookie.p3plevel", 1); // 0=low, 1=medium, 2=high, 3=custom
c:\program files\mozilla firefox\greprefs\all.js - pref("network.enablePad", false); // Allow client to do proxy autodiscovery
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.hideGoButton", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.default", "chrome://branding/content/searchconfig.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.custom", "chrome://branding/content/searchconfig.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("signon.prefillForms", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.safebrowsing.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.safebrowsing.remoteLookups", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.safebrowsing.provider.0.updateURL", "http://sb.google.com/safebrowsing/update?client={moz:client}&appver={moz:version}&");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.safebrowsing.provider.0.lookupURL", "http://sb.google.com/safebrowsing/lookup?sourceid=firefox-antiphish&features=TrustRank&client={moz:client}&appver={moz:version}&");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.safebrowsing.provider.0.reportURL", "http://sb.google.com/safebrowsing/report?");

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-07-18 16:24 33,920 a------- c:\windows\system32\drivers\fsbts.sys
2009-07-18 16:17 --d----- c:\users\johnny\appdata\roaming\F-Secure
2009-07-18 16:10 35,552 a------- c:\windows\system32\drivers\fses.sys
2009-07-18 16:10 572,512 a------- c:\windows\system32\msvcp50.dll
2009-07-18 16:10 70,944 a------- c:\windows\system32\drivers\fsdfw.sys
2009-07-18 16:09 --d----- c:\program files\F-Secure Internet Security
2009-07-18 16:06 --d----- c:\programdata\NortonInstaller
2009-07-18 16:06 --d----- c:\progra~2\NortonInstaller
2009-07-17 22:44 --d----- c:\programdata\fssg
2009-07-17 22:44 --d----- c:\progra~2\fssg
2009-07-17 22:43 --d----- c:\programdata\f-secure
2009-07-17 22:43 --d----- c:\progra~2\f-secure
2009-07-17 22:20 --d----- c:\program files\zztoy
2009-07-17 22:17 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-17 22:17 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-17 22:17 --d----- c:\programdata\Malwarebytes
2009-07-17 22:17 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-07-17 22:17 --d----- c:\progra~2\Malwarebytes
2009-07-17 13:21 --d----- c:\users\johnny\DoctorWeb
2009-07-16 15:22 --d----- C:\VundoFix Backups
2009-07-15 21:51 --d----- c:\programdata\is-LSK8P
2009-07-15 21:51 --d----- c:\progra~2\is-LSK8P
2009-07-15 20:59 --d----- C:\_OTM
2009-07-15 18:51 156,160 a------- c:\windows\system32\t2embed.dll
2009-07-15 18:51 72,704 a------- c:\windows\system32\fontsub.dll
2009-07-15 18:51 289,792 a------- c:\windows\system32\atmfd.dll
2009-07-15 18:51 34,304 a------- c:\windows\system32\atmlib.dll
2009-07-15 18:51 24,064 a------- c:\windows\system32\lpk.dll
2009-07-15 18:51 10,240 a------- c:\windows\system32\dciman32.dll
2009-07-14 20:27 --d----- c:\program files\test
2009-07-14 20:23 --d----- c:\program files\sysclean
2009-07-14 19:05 90,003,899 a------- c:\windows\MEMORY.DMP
2009-07-14 18:47 --d----- c:\program files\CCleaner
2009-07-14 18:00 15,688 a------- c:\windows\system32\lsdelete.exe
2009-07-14 17:09 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-07-14 17:07 -cd-h--- c:\programdata\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-07-14 17:07 -cd-h--- c:\progra~2\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-07-14 17:07 --d----- c:\program files\Lavasoft
2009-07-06 17:03 --d----- c:\programdata\Yahoo!
2009-07-06 17:03 --d----- c:\program files\Yahoo!

==================== Find3M ====================

2009-07-18 16:10 695,526 a------- c:\windows\system32\perfh013.dat
2009-07-18 16:10 125,494 a------- c:\windows\system32\perfc013.dat
2009-07-15 23:35 0 a------- c:\windows\system32\drivers\lvuvc.hs
2009-07-14 18:15 77,040 a---h--- c:\windows\system32\mlfcache.dat
2009-04-30 14:44 1,244,672 a------- c:\windows\system32\mcmde.dll
2009-04-30 14:06 292,352 a------- c:\windows\system32\psisdecd.dll
2009-04-30 14:00 428,032 a------- c:\windows\system32\EncDec.dll
2009-04-24 18:22 827,392 a------- c:\windows\system32\wininet.dll
2009-04-24 18:14 56,320 a------- c:\windows\system32\iesetup.dll
2009-04-24 18:14 78,336 a------- c:\windows\system32\ieencode.dll
2009-04-24 18:14 52,736 a------- c:\windows\apppatch\iebrshim.dll
2009-04-24 18:11 72,704 a------- c:\windows\system32\admparse.dll
2009-04-24 15:53 26,624 a------- c:\windows\system32\ieUnatt.exe
2009-04-24 14:25 48,128 a------- c:\windows\system32\mshtmler.dll
2009-04-23 15:01 788,992 a------- c:\windows\system32\rpcrt4.dll
2009-04-23 14:56 696,832 a------- c:\windows\system32\localspl.dll
2009-04-21 13:55 2,030,080 a------- c:\windows\system32\win32k.sys
2009-04-09 00:45 86,016 a------- c:\windows\inf\infstrng.dat
2009-04-09 00:45 51,200 a------- c:\windows\inf\infpub.dat
2009-04-09 00:45 86,016 a------- c:\windows\inf\infstor.dat
2009-01-28 18:38 2,516 a--sh--- c:\programdata\KGyGaAvL.sys
2009-01-28 18:38 2,516 a--sh--- c:\progra~2\KGyGaAvL.sys
2009-01-28 18:38 88 ---shr-- c:\programdata\677520D230.sys
2009-01-28 18:38 88 ---shr-- c:\progra~2\677520D230.sys
2008-12-12 07:50 174 a--sh--- c:\program files\desktop.ini
2008-07-01 17:50 0 a------- c:\users\johnny\jagex_runescape_preferences.dat
2008-06-12 07:19 665,600 a------- c:\windows\inf\drvindex.dat
2008-04-26 14:47 6,372,009 a------- c:\users\johnny\IGZSetup-v0.106b.exe
2008-03-27 19:35 8,989,520 a------- c:\program files\winamp553_pro_en-us.exe
2008-03-25 17:57 8,506,408 a------- c:\users\johnny\Install_AIM59.exe
2008-03-25 17:37 10,466,656 a------- c:\users\johnny\winzip111.exe
2007-12-15 19:42 65,024 a------- c:\program files\Winamp.5.50_KEYGEN-FFF.exe
2007-02-01 18:02 313,344 a------- c:\program files\hjsplit.exe
2006-11-02 18:08 336,440 a------- c:\windows\inf\perflib\0413\perfi.dat
2006-11-02 18:08 336,440 a------- c:\windows\inf\perflib\0413\perfh.dat
2006-11-02 18:08 41,976 a------- c:\windows\inf\perflib\0413\perfd.dat
2006-11-02 18:08 41,976 a------- c:\windows\inf\perflib\0413\perfc.dat
2006-11-02 11:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 11:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 11:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 11:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2008-04-08 17:47 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2008-04-08 17:47 32,768 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2008-04-08 17:47 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat

============= FINISH: 17:02:53,46 ===============

Edited by Orange Blossom, 18 July 2009 - 11:48 PM.


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#2 thcbytes

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Posted 28 July 2009 - 08:36 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
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#3 Billy O'Neal

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Posted 06 August 2009 - 09:27 PM

Due to lack of feedback, this topic has been closed. Everyone else, please begin a new topic.

Billy3
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