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System Security virus


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#1 stobbs

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Posted 18 July 2009 - 08:34 AM

I have the System Security virus and the instructios at bleepingcomputer website says to have a helper when using combofix.
How do I get a helper?

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#2 Queen-Evie

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Posted 18 July 2009 - 09:31 AM

You cannot request a helper to advise you about Combofix.
Combofix is one of many tools our malware removal experts use to help get rid of malware.
There are other tools to use first. One of the experts will tell you which tools to use and will let you know if
you need to run Combofix, DDS, or another tool.

Since this is a malware related issue, I will inform the moderators of your topic. One of them will either move it to the Am I Infected? forum OR advise that you post a DDS log OR will ask you to start a new topic in Am I Infected?

Please wait for a moderator to respond before you do anything.

#3 Pandy

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Posted 18 July 2009 - 11:00 AM

Hello stobbs. Yes, ComboFix is a program which we recommend to only use with the guidance of an expert.. Please read this topic here and follow the instructions. Preparation Guide For Use Before Using HijackThis and other Malware Removal Tools

After following the directions please post your topic in the HijackThis Logs forum and wait for a helper to reply to you. It could be a wait.. unfortunately there are ALOT of people needing help, and patience may be required. The Team experts are volunteers and they do a fantastic job but it can take some time. Good luck with your issue.

Please make a reply to this topic once you have submitted your new DDS or HijackThis logfile and I will close this topic. If you have a need to have this topic reopened just send me a pm :thumbsup:

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