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Internet Issues


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10 replies to this topic

#1 Jun Kikade

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Posted 17 July 2009 - 11:55 PM

Okay,
Im running Windows XP with Service Pack 2. My anti-virus program is Avira.
I recently scanned using Avira, it found 1 virus and quarantined it. It also displayed 5 warnings, which im unaware of what happened to them.
After that I ran SuperAntiSpyware Free edition, and it found no results.
Im using a router getting internet from my parents computer. It says its connected (a few times it has disconnected, then connected again) and I can access the internet (as I am now), but it is extremely slow. I use Mozilla Firefox also.
I even use a game program called Byond, which will not connect at all. My MSN Messenger connects for a small time them disconnects.

It says im Getting 54 Mbps.


Any help?

Edit: Sorry it was messy, and I just noticed I posted 2 topics accidentally, can someone delete the other one? Also, I meant Super-Anti-Spyware, not Sure, lol. Sorry for the inconvenience

Edited by Jun Kikade, 18 July 2009 - 02:58 AM.


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#2 Computer Pro

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Posted 18 July 2009 - 03:28 PM

Hello and welcome to Bleeping Computer.

Please subscribe to your topic so that you will be notified as soon as I post a reply, instead of you having to check the topic all of the time. This will allow you to get an email notification when I reply.

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Lets take a look with Malwarebytes

Please download Malwarebytes' Anti-Malware from here:
Malwarebytes
Please rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exe

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

Double Click zztoy.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.


If Malwarebytes won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
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#3 Jun Kikade

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Posted 18 July 2009 - 05:38 PM

Alright, thanks for the reply, Im at a pause and I feel a little silly. Im downloading with firefox, and when I get the download window it it does this:

http://i512.photobucket.com/albums/t329/Ju...ith/screeny.png

Im unable to change the destination, what can I do so Im able to, and change the name to zztoy.exe?


Edit: Also, last night I went into safe mode this time, and ran SuperAntiSpyware and it pulled out a tracking cookie, Im running about at normal speed so it isnt slowing me down, but I want to make sure there isnt more in there that'll just start affecting me later.

Edited by Jun Kikade, 18 July 2009 - 05:40 PM.


#4 Computer Pro

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Posted 18 July 2009 - 05:55 PM

1] In the download window, choose save file.

2] For selecting a download location, click on Browse. Navigate to the desired destination to store the download.

5] Rename the file to ZZToy.exe, then click save. Then once it is done, click Run.
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#5 Jun Kikade

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Posted 18 July 2009 - 06:47 PM

K, I renamed it, and tried installing it but I got a runtime error

http://i512.photobucket.com/albums/t329/Ju...ith/screen2.png

After I clicked Okay I got the code, and clicked okay again. It continued installing only to get the same code twice again at the end, then I finished it and now it wants me to restart like it was successful. Thats odd..

Heres the code:

http://i512.photobucket.com/albums/t329/Ju...ith/screen3.png

#6 Computer Pro

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Posted 18 July 2009 - 06:49 PM

Ok, now please go to Start, All Programs, then Malwarebytes anti-malware. Then run a full scan. Make sure you select to remove anything if found, reboot if it asks, and then post back the log.
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#7 Jun Kikade

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Posted 18 July 2009 - 08:25 PM

K, scanned and found nothing:



Malwarebytes' Anti-Malware 1.39
Database version: 2421
Windows 5.1.2600 Service Pack 2

7/18/2009 8:24:52 PM
mbam-log-2009-07-18 (20-24-52).txt

Scan type: Full Scan (C:\|)
Objects scanned: 234256
Time elapsed: 1 hour(s), 17 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Edit: Also, My computer is running good, its possible that tracking cookie was the problem?

Edited by Jun Kikade, 18 July 2009 - 08:26 PM.


#8 Computer Pro

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Posted 18 July 2009 - 09:09 PM

No the tracking cookie was not the problem.. But if I understand correctly, your internet speed is running fast again?
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#9 Jun Kikade

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Posted 18 July 2009 - 09:13 PM

Yes it is, its back to the same speed it had.

#10 Computer Pro

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Posted 18 July 2009 - 09:27 PM

Ok, glad to here that. Happy Browsing :thumbsup:
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#11 Jun Kikade

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Posted 18 July 2009 - 10:16 PM

K,thanks lol.




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