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Annoying popups that look like computer alerts.


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6 replies to this topic

#1 Beeker

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Posted 17 July 2009 - 02:56 PM

I am a crazy weather nut and one of the websites I use is Weather Underground (not the terrorist group from the 60s). One of the problems is that I am getting strange popups. I think it may have something to do with the website. I did a google search on popups with the website and came across a few others that are having the same problem. I guess it is spyware of some sort to track my computer. An alert that looks like it is from my computer pops up saying that my computer may be infected with a virus. I don't want to click on okay because I am afraid I will load something undesirable, so I just X it out and shut down Firefox, run Ccleaner, and run scans with Superantispyware and Malwarebytes. The scans don't find anything. Is there a program I can use, preferable a free one, that will prevent the popups?

Thank you in advance for your help.

Edited by Beeker, 17 July 2009 - 02:57 PM.


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#2 boopme

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Posted 17 July 2009 - 03:55 PM

Hello Beeker, I am moving this ti Am I infected for scans..

Next run ATF:
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Beeker

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Posted 17 July 2009 - 05:53 PM

Thank you for your reply.
I have done all of those things.
I haven't received the popups today, but I am wondering if there is anything I can do to prevent them in the future? I can clean them out when the come into my computer but is there something to prevent them from getting that far? Other than avoiding that website?

#4 boopme

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Posted 17 July 2009 - 07:45 PM

Ok, if you feel you are clean then...

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Please take a moment to read quietman7's excellent prevention tips in post 17 here
Click>>Tips to protect yourself against malware and reduce the potential for re-infection:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Beeker

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Posted 17 July 2009 - 08:32 PM

That sounds easy enough.
Thank you.
You don't recommend any programs like spysweeper or spyware doctor or anything like that?

Edited by Beeker, 17 July 2009 - 08:33 PM.


#6 boopme

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Posted 17 July 2009 - 09:15 PM

Those are good apps.. I just like to recommend what I actually use in case someone needs info on using it. Also tho It matters what you have now .. Too many tools can become almost as bad as none. You will be slowed down and they'll be searching in each others files.. I usually like to know what is installed then what yo can add as realtime and on demand.
For instance I run Avira free, MBAM ,I purchaed so I keep SAS as on demand. With my XP machine I run the Comodo Firewall only.. In Vista I use theirs. I also have a free app SpywareBlaster installed. It helps prevent spyware from being installed on your PC. find it here at BC"s list
http://www.bleepingcomputer.com/forums/topic3616.html

Edited by boopme, 17 July 2009 - 09:19 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Beeker

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Posted 24 July 2009 - 03:03 PM

Thank you very much. I will install Spywareblaster. That should help a lot.
:thumbsup:




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