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computer infected and several programs wont remove it. [Moved]


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#1 jettt111

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Posted 17 July 2009 - 11:04 AM

man my computer is jacked.i have windows xp home version .ive always been able to fix it but i cant this time and need some pro help ! :flowers: i have the system restore has been turned off bug. i cant go to regedit but have downloaded regtools and can get there once but it screws up the next time i restart.my computer is super slow and isnt because of what i have on there , its spyware and viruses. i have run ADWARE 6 , REGISTRY MECHANIC , SPYBOT SEARCH AND DESTROY , SUPER ANTI SPY WARE , MALWAREBYTES ANTI MALWARE , SMITREM and they find alot of items and say they are deleting them but when i run them again there is more of the same there. i have run hijack logs but need to know what to delete. i have gone to msconfig and deleted start up programs but it doent help much. can any one :thumbsup: help

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#2 Orange Blossom

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Posted 17 July 2009 - 11:05 AM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 DaChew

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Posted 17 July 2009 - 11:22 AM

Post a couple of the MBAM logs showing some infection that keeps returning

Please download Malwarebytes Anti-Malware (v1.39) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/
Chewy

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#4 jettt111

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Posted 17 July 2009 - 05:53 PM

HERE IS WHAT THE LOG SAYS

Malwarebytes' Anti-Malware 1.39
Database version: 2453
Windows 5.1.2600 Service Pack 3

7/17/2009 5:59:55 PM
mbam-log-2009-07-17 (17-59-55).txt

Scan type: Quick Scan
Objects scanned: 145687
Time elapsed: 15 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 9
Registry Data Items Infected: 5
Folders Infected: 1
Files Infected: 17

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{a36d2a01-00f3-42bd-f434-00bbc39c8953} (Trojan.Zlob.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\dailybucks_install.exe (Security.Hijack) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{a36d2a01-00f3-42bd-f434-00bbc39c8953} (Trojan.Zlob.H) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{02ffac45-0b10-5633-4296-1801f1a36678} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{f710fa10-2031-3106-8872-93a2b5c5c620} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{02ffac45-0b10-5633-4296-1801f1a36678} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{f710fa10-2031-3106-8872-93a2b5c5c620} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Windows System Recover! (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\idstrf (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\WINID (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Backdoor.Bot) -> Data: c:\windows\system32\ntos.exe -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Backdoor.Bot) -> Data: system32\ntos.exe -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableRegistryTools (Hijack.Regedit) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.Userinit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\ntos.exe,) Good: (Userinit.exe) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions (Hijack.FolderOptions) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\WINDOWS\system32\wsnpoem (Trojan.Agent) -> Delete on reboot.

Files Infected:
C:\WINDOWS\system32\ghaf8jkdfd.dll (Trojan.Zlob.H) -> Delete on reboot.
c:\WINDOWS\Fonts\logcde.dll (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\WINDOWS\Fonts\cooecp.tlb (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\WINDOWS\Fonts\windef.dll (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\WINDOWS\Fonts\windef.Log (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\WINDOWS\Fonts\winpaged.ocx (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\mobsyn.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
c:\windows\system32\wsnpoem\audio.dll (Trojan.Agent) -> Delete on reboot.
c:\windows\system32\wsnpoem\video.dll (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\buddy\Local Settings\Temp\svchost.exe (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\buddy\Local Settings\Temp\winlogon.exe (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\p2hhr.bat (Malware.Trace) -> Quarantined and deleted successfully.
C:\Documents and Settings\buddy\Local Settings\Temp\taskmgr.exe (Trojan.Downloader) -> Delete on reboot.
C:\WINDOWS\system32\ntos.exe (Backdoor.Bot) -> Delete on reboot.
C:\Documents and Settings\buddy\Local Settings\Temp\services.exe (Password.Stealer) -> Delete on reboot.
C:\Documents and Settings\buddy\Application Data\wiaserva.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\Documents and Settings\buddy\Local Settings\Temp\2780528484.exe (Trojan.Downloader) -> Delete on reboot.

#5 DaChew

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Posted 17 July 2009 - 06:06 PM

http://www.bleepingcomputer.com/startups/w....sys-19899.html

Part of this looks older, but other parts show a lot newer dates

http://www.prevx.com/filenames/X1477839055...MOBSYN.EXE.html


One or more of the identified infections is a rootkit/backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

Someone may still be able to clean this machine but we can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.


I would reccomend posting in the HJT forum if you decide to fight this infection.

http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
Chewy

No. Try not. Do... or do not. There is no try.

#6 Orange Blossom

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Posted 17 July 2009 - 07:09 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/242423/i-have-been-infected-with-some-bad-stuff/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond. Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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