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IE "Cannot find <garbage characters>. Make sure the path or Internet address is correct." error. Cannot use IE or Firefox


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#1 TheZork

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Posted 17 July 2009 - 02:10 AM

DDS (Ver_09-06-26.01) - NTFSx86
Run by Me at 23:47:05.21 on Thu 07/16/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.494 [GMT -7:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Acer\Acer VCM\RS_Service.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\PersistenceThread.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exe
C:\Program Files\Carbonite\CarbonitePreinstaller.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Launch Manager\LManager.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Acer\Acer VCM\AcerVCM.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Documents and Settings\Me\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=0709&m=ao751h
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=0709&m=ao751h
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=0709&m=ao751h
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=0709&m=ao751h
uInternet Connection Wizard,ShellNext = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=0709&m=ao751h
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [PersistenceThread] c:\windows\system32\PersistenceThread.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [AzMixerSel] c:\program files\realtek\audio\drivers\AzMixerSel.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [RemoteControl8] "c:\program files\cyberlink\powerdvd8\PDVD8Serv.exe"
mRun: [PDVD8LanguageShortcut] "c:\program files\cyberlink\powerdvd8\language\Language.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [CarboniteSetupLite] "c:\program files\carbonite\CarbonitePreinstaller.exe" /preinstalled
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [LManager] c:\program files\launch manager\LManager.exe
mRun: [PLFSetI] c:\windows\PLFSetI.exe
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acervc~1.lnk - c:\program files\acer\acer vcm\AcerVCM.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\acer\acer vcm\Skype4COM.dll
Notify: igdlogin - igdlogin.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-4-15 212968]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-4-15 198432]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-4-15 359248]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-4-15 144704]
R2 RS_Service;Raw Socket Service;c:\program files\acer\acer vcm\RS_Service.exe [2009-4-15 237568]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-7-15 24652]
R3 igd;igd;c:\windows\system32\drivers\igxpmp32.sys [2009-4-15 5095360]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-4-15 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-4-15 79272]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-4-15 35240]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-4-15 40488]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-4-15 1684736]
S3 GoogleDesktopManager-080708-050100;Google Desktop Manager 5.7.808.7150;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-4-15 24064]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-4-15 34216]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\rtsustor.sys --> c:\windows\system32\drivers\RtsUStor.sys [?]
S3 RtsUIR;Realtek IR Driver;c:\windows\system32\drivers\rts516xir.sys --> c:\windows\system32\drivers\Rts516xIR.sys [?]

=============== Created Last 30 ================

2009-07-16 23:14 <DIR> --d----- c:\program files\Trend Micro
2009-07-16 18:24 <DIR> --d----- c:\docume~1\Me\applic~1\Malwarebytes
2009-07-16 18:23 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-16 18:23 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-16 18:23 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-07-16 18:23 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-07-16 18:21 <DIR> --d----- C:\Downloads
2009-07-16 18:21 26,368 ac------ c:\windows\system32\dllcache\usbstor.sys
2009-07-16 13:07 0 a------- c:\docume~1\Me\applic~1\wklnhst.dat
2009-07-16 12:21 <DIR> --d----- c:\docume~1\alluse~1\applic~1\GamesBar
2009-07-16 12:21 <DIR> --d----- c:\program files\GamesBar
2009-07-16 11:16 10 a------- c:\windows\popcinfo.dat
2009-07-16 09:55 <DIR> --d----- c:\windows\system32\PreInstall
2009-07-15 20:55 9,200 -------- c:\windows\system32\drivers\cdralw2k.sys
2009-07-15 20:55 9,072 -------- c:\windows\system32\drivers\cdr4_xp.sys
2009-07-15 20:55 <DIR> --d----- c:\windows\system32\IOSUBSYS
2009-07-15 13:59 <DIR> --d----- c:\program files\common files\SWF Studio
2009-07-15 13:58 <DIR> --dsh--- c:\docume~1\Me\applic~1\.#
2009-07-15 13:37 <DIR> --d----- c:\windows\system32\SoftwareDistribution
2009-07-15 13:33 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Partner
2009-07-15 13:32 <DIR> --d----- c:\docume~1\Me\applic~1\Acer GameZone Console
2009-07-15 13:32 <DIR> --d----- c:\docume~1\Me\applic~1\Acer
2009-07-15 13:32 <DIR> --d----- c:\documents and settings\Me
2009-07-15 13:21 8,192 a------- c:\windows\REGLOCS.OLD
2009-07-15 00:26 <DIR> --d----- c:\program files\common files\Software Update Utility
2009-07-15 00:26 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Viewpoint
2009-07-15 00:26 <DIR> --d----- c:\program files\Viewpoint
2009-07-15 00:25 <DIR> --d----- c:\program files\common files\AOL
2009-07-15 00:24 461 a---h--- C:\IPH.PH
2009-07-15 00:21 <DIR> --d----- c:\windows\system32\LogFiles

==================== Find3M ====================

2009-05-27 07:09 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_SynTP_01007.Wdf
2009-05-27 07:09 0 a---h--- c:\windows\system32\drivers\MsftWdf_Kernel_01007_Coinstaller_Critical.Wdf
2009-05-01 11:30 3,366,912 a------- c:\windows\system32\GPhotos.scr
2009-04-15 05:59 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\application data\microsoft\feeds cache\index.dat

============= FINISH: 23:48:08.56 ===============

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#2 TheZork

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Posted 17 July 2009 - 11:02 AM

After doing some more research, I fixed the problem.

It was really bizarre, whenever I launched IE I would get a message box with the following error: "Cannot find 'http://<garbage characters>'. Make sure the path or Internet address is correct." After clicking [OK] it would then try to open up IE again, basically causing an infinite loop of errors.

Firefox would not run either. As soon as I launched Firefox it would crash immediately.

I tried removing and reinstalling Firefox and also tried upgrading to IE8. Nothing worked. The IE8 install gt hung trying to download.

To make a long story short, I found this thread via google:

http://www.d-a-l.com/help/general-internet...-name-make.html

I restored my Internet options from Control Panel and everything works again.

It was pretty brutal, I think the Internet options were set set to another language and that caused all of the problems. Malwarebytes and Adaware did not detect any problems.

Hopefully, this will help someone else with the same problem.

-Zork

#3 Guest_The weatherman_*

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Posted 17 July 2009 - 05:28 PM

It may indeed TheZork thanks for letting us know. :thumbup2:

R,

Tw




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