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clicker.AALX MISVX trojan


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8 replies to this topic

#1 tjg83

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Posted 16 July 2009 - 11:07 PM

this all started about a week ago, I wander all over the net and nothing has happen before but no1 is lucky for ever.
this thing I have picked up wont let me install or use most programs I have seen listed, like ComboFix.
Also the trojan seems to show up every time i open FireFox, and searches and websites I go to always get redirected.
my Comp dose not run slow but sometimes start up is idk if its due to this new thing or other baddies hiding on here.
So i have come begging for some assistance any help would be appreciated. Just let me know what you need.

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#2 boopme

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Posted 17 July 2009 - 02:40 PM

Hello and welcome.. Please run RootRepeal first
Next Please install RootRepeal
Note: Vista users ,, right click on desktop icon and select "Run as Administrator."

Go HERE, and download RootRepeal.zip to your Desktop.
Tutorial with images ,if needed >> L@@K.
Unzip that,(7-zip tool if needed) and then click RootRepeal.exe to open the scanner.
Next click on the Report tab, now click on Scan. A Window will open asking what to include in the scan. Check all of the below and then click OK.

Drivers
Files
Processes
SSDT
Stealth Objects
Hidden Services


Now you'll be asked which drive to scan. Check C: and click OK again and the scan will start. Please be patient as the scan runs. When the scan has finished, click on Save Report.
Name the log RootRepeal.txt and save it to your Documents folder (it should automatically save it there).
Please copy and paste that into your next reply.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 tjg83

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Posted 17 July 2009 - 06:39 PM

well here it is :thumbsup: hope its not a total mess.

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/07/17 19:13
Program Version: Version 1.3.2.0
Windows Version: Windows Vista SP1
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\Windows\System32\Drivers\dump_atapi.sys
Address: 0x8FDCA000 Size: 32768 File Visible: No Signed: -
Status: -

Name: dump_dumpata.sys
Image Path: C:\Windows\System32\Drivers\dump_dumpata.sys
Address: 0x8FDBF000 Size: 45056 File Visible: No Signed: -
Status: -

Name: MSIVXpotrthvoiahtotsldeebvxwmiycisdfx.sys
Image Path: C:\Windows\system32\drivers\MSIVXpotrthvoiahtotsldeebvxwmiycisdfx.sys
Address: 0x8F3C6000 Size: 180224 File Visible: - Signed: -
Status: Hidden from the Windows API!

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\System Volume Information\{5d1074ed-64f8-11de-b348-001f16486ee3}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{5d1074f3-64f8-11de-b348-001f16486ee3}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{8102c06d-6688-11de-bef4-001f16486ee3}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{8e74a1ed-6864-11de-b26c-001f16486ee3}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{8e74a221-6864-11de-b26c-001f16486ee3}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{8e74a22c-6864-11de-b26c-001f16486ee3}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{99276f67-5ff8-11de-b118-001f16486ee3}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{99276f73-5ff8-11de-b118-001f16486ee3}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{9c1dd715-625c-11de-a2fd-001f16486ee3}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{9c1dd72a-625c-11de-a2fd-001f16486ee3}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{9c1dd737-625c-11de-a2fd-001f16486ee3}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{51293292-5f20-11de-8947-001f16486ee3}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{58e5656d-6593-11de-a660-001f16486ee3}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{5934e72b-6043-11de-b041-001f16486ee3}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{5934e73a-6043-11de-b041-001f16486ee3}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{5934e742-6043-11de-b041-001f16486ee3}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{9d067061-6721-11de-a64b-001f16486ee3}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{9d067073-6721-11de-a64b-001f16486ee3}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{ae452308-6b44-11de-b34d-001f16486ee3}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{ea6e81ed-62ca-11de-a29d-001f16486ee3}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{ea6e81f6-62ca-11de-a29d-001f16486ee3}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{ea6e8201-62ca-11de-a29d-001f16486ee3}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\Windows\System32\MPEG2D~1.AX
Status: Locked to the Windows API!

Path: C:\Windows\System32\MSIVXcount
Status: Invisible to the Windows API!

Path: C:\Windows\System32\MSIVXdnteripomekhekurqpmxlinuxqcumyta.dll
Status: Invisible to the Windows API!

Path: C:\Windows\System32\MSIVXndbxqibcfqstesfixivfnivhgcijkiqm.dll
Status: Invisible to the Windows API!

Path: C:\Program Files\Windows Media Player\Network Sharing\RENDER~1.XML
Status: Locked to the Windows API!

Path: c:\programdata\symantec\common client\volatile.dat
Status: Allocation size mismatch (API: 4096, Raw: 136)

Path: c:\programdata\symantec\liveupdate\2009-07-17_log.aluschedulersvc.liveupdate
Status: Allocation size mismatch (API: 16384, Raw: 8192)

Path: C:\Windows\System32\drivers\MSIVXpotrthvoiahtotsldeebvxwmiycisdfx.sys
Status: Invisible to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2_6bd6b9abf345378f_4.20.9870.0_none_b7e00e6c7b30b69b.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_dcc7eae99ad0d9cf.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.762_none_0c178a139ee2a7ed.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.1_none_e29d1181971ae11e.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_e163563597edeada.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.42_none_5c4003bc63e949f6.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_60a5df56e60dc5df.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.openmp_1fc8b3b9a1e18e3b_8.0.50727.762_none_7b33aa7d218504d2.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.debugcrt_1fc8b3b9a1e18e3b_9.0.30729.1_none_bb1f6aa1308c35eb.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.debugmfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_bfff6c932d60651e.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.openmp_1fc8b3b9a1e18e3b_8.0.50727.762_none_abac38a907ee8801.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_bcb86ed6ac711f91.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.debugmfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_5c94f2bbe7d4aaf6.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.762_none_8a14c0566bec5b24.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.42_none_db5f52fb98cb24ad.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.42_none_d6c3e7af9bae13a2.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.91_none_58b1a5ca663317c4.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.4.1.microsoft.msxml2r_6bd6b9abf345378f_4.1.1.0_none_8b7b15c031cda6db.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.42_none_54c11df268b7c6d9.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.4.20.microsoft.msxml2_6bd6b9abf345378f_4.20.9870.0_none_a6dea5dc0ea08098.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.163_none_10b3ea459bfee365.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.30729.1_none_818f59bf601aa775.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.91_none_db5f5c9d98cb161f.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.762_none_43efccf17831d131.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.1_none_81c25f21d3d46d84.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_9193a620671dde41.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_7dd1e0ebd6590e0b.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.163_none_91949b06671d08ae.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.91_none_dc9917e997f80c63.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2r_6bd6b9abf345378f_4.1.1.0_none_365945b9da656e4d.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_8e053e8c6967ba9d.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.762_none_8dd7dea5d5a7a18a.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.91_none_5c400d5e63e93b68.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.30729.1_none_da4695fc507e16e1.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_8550c6b5d18a9128.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.debugcrt_1fc8b3b9a1e18e3b_9.0.30729.1_none_61305e07e4f1bc01.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.0.6000.16789_none_09360999522be962\RENDER~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.0.6000.20976_none_09c777586b441e5d\RENDER~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.0.6001.18185_none_0b1847174f5614f7\RENDER~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.0.6001.22331_none_0bd3f43c684ec0d7\RENDER~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-v..e-filters-tvdigital_31bf3856ad364e35_6.0.6001.18115_none_dbf76b9657133c48\MPEG2D~1.AX
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_policy.1.2.microsof..op.security.azroles_31bf3856ad364e35_6.0.6000.16386_none_ea83414c2e75b887\Microsoft.Interop.Security.AzRoles.config
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-v..e-filters-tvdigital_31bf3856ad364e35_6.0.6001.18061_none_dbbd58ec573f657a\MPEG2D~1.AX
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-v..e-filters-tvdigital_31bf3856ad364e35_6.0.6001.18177_none_dbb88ca25742169c\MPEG2D~1.AX
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-v..e-filters-tvdigital_31bf3856ad364e35_6.0.6001.18254_none_dbcb2d8257348fdc\MPEG2D~1.AX
Status: Locked to the Windows API!

Path: c:\programdata\lavasoft\ad-aware\minimessage\2
Status: Allocation size mismatch (API: 136, Raw: 0)

Path: C:\Windows\SoftwareDistribution\DataStore\Logs\tmp.edb
Status: Visible to the Windows API, but not on disk.

Path: C:\Windows\assembly\GAC_32\Policy.1.2.Microsoft.Interop.Security.AzRoles\6.0.6000.16386__31bf3856ad364e35\Microsoft.Interop.Security.AzRoles.config
Status: Locked to the Windows API!

Path: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl
Status: Locked to the Windows API!

Path: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Application.etl
Status: Locked to the Windows API!

Path: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventlog-Security.etl
Status: Locked to the Windows API!

Path: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-System.etl
Status: Locked to the Windows API!

Path: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTMsMpPsSession.etl
Status: Locked to the Windows API!

Path: c:\programdata\microsoft\search\data\applications\windows\gatherlogs\systemindex\systemindex.243.gthr
Status: Allocation size mismatch (API: 8192, Raw: 4096)

Processes
-------------------
Path: System
PID: 4 Status: Locked to the Windows API!

Path: C:\Windows\System32\audiodg.exe
PID: 1392 Status: Locked to the Windows API!

SSDT
-------------------
#: 013 Function Name: NtAlertResumeThread
Status: Hooked by "<unknown>" at address 0x88049918

#: 014 Function Name: NtAlertThread
Status: Hooked by "<unknown>" at address 0x880499f8

#: 018 Function Name: NtAllocateVirtualMemory
Status: Hooked by "<unknown>" at address 0x88004300

#: 021 Function Name: NtAlpcConnectPort
Status: Hooked by "<unknown>" at address 0x87f57880

#: 067 Function Name: NtCreateMutant
Status: Hooked by "<unknown>" at address 0x88049668

#: 078 Function Name: NtCreateThread
Status: Hooked by "<unknown>" at address 0x87d4e380

#: 116 Function Name: NtDebugActiveProcess
Status: Hooked by "<unknown>" at address 0x880492e8

#: 147 Function Name: NtFreeVirtualMemory
Status: Hooked by "<unknown>" at address 0x88004b90

#: 156 Function Name: NtImpersonateAnonymousToken
Status: Hooked by "<unknown>" at address 0x88049758

#: 158 Function Name: NtImpersonateThread
Status: Hooked by "<unknown>" at address 0x88049838

#: 177 Function Name: NtMapViewOfSection
Status: Hooked by "<unknown>" at address 0x88004ab0

#: 184 Function Name: NtOpenEvent
Status: Hooked by "<unknown>" at address 0x88049588

#: 195 Function Name: NtOpenProcessToken
Status: Hooked by "<unknown>" at address 0x880043d0

#: 197 Function Name: NtOpenSection
Status: Hooked by "<unknown>" at address 0x880493c8

#: 202 Function Name: NtOpenThreadToken
Status: Hooked by "<unknown>" at address 0x88049ed0

#: 282 Function Name: NtResumeThread
Status: Hooked by "<unknown>" at address 0x87ff60a0

#: 289 Function Name: NtSetContextThread
Status: Hooked by "<unknown>" at address 0x88049df0

#: 305 Function Name: NtSetInformationProcess
Status: Hooked by "<unknown>" at address 0x88049fc0

#: 306 Function Name: NtSetInformationThread
Status: Hooked by "<unknown>" at address 0x88049d00

#: 330 Function Name: NtSuspendProcess
Status: Hooked by "<unknown>" at address 0x880494a8

#: 331 Function Name: NtSuspendThread
Status: Hooked by "<unknown>" at address 0x88049b40

#: 334 Function Name: NtTerminateProcess
Status: Hooked by "<unknown>" at address 0x87d4e460

#: 335 Function Name: NtTerminateThread
Status: Hooked by "<unknown>" at address 0x88049c20

#: 348 Function Name: NtUnmapViewOfSection
Status: Hooked by "<unknown>" at address 0x880049d0

#: 358 Function Name: NtWriteVirtualMemory
Status: Hooked by "<unknown>" at address 0x88004230

Stealth Objects
-------------------
Object: Hidden Module [Name: MSIVXndbxqibcfqstesfixivfnivhgcijkiqm.dll]
Process: svchost.exe (PID: 936) Address: 0x10000000 Address: 53248

Hidden Services
-------------------
Service Name: MSIVXserv.sys
Image PathC:\Windows\system32\drivers\MSIVXpotrthvoiahtotsldeebvxwmiycisdfx.sys

==EOF==

#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
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  • Gender:Male
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Posted 17 July 2009 - 06:48 PM

IMPORTANT NOTE: MSIVXserv.sys is related to a nasty variant of the TDSSSERV rootkit component. Rootkits, backdoor Trojans, Botnets, and IRC Bots are very dangerous because they compromise system integrity by making changes that allow it to by used by the attacker for malicious purposes. Rootkits are used by Trojans to conceal its presence (hide from view) in order to prevent detection of an attacker's software and make removal more difficult. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. They can disable your anti-virus and security tools to prevent detection and removal. Remote attackers use backdoors as a means of accessing and taking control of a computer that bypasses security mechanisms. This type of exploit allows them to steal sensitive information like passwords, personal and financial data which is send back to the hacker. To learn more about these types of infections, you can refer to:

What danger is presented by rootkits?
Rootkits and how to combat them
r00tkit Analysis: What Is A Rootkit

If your computer was used for online banking, has credit card information or other sensitive data on it, you should disconnect from the Internet until your system is cleaned. All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised and change each password using a clean computer, not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connect again. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
What Should I Do If I've Become A Victim Of Identity Theft?
Identity Theft Victims Guide - What to do


Although the infection has been identified and may be removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume the computer is secure even if the malware appears to have been removed. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired so you can never be sure that you have completely removed a rootkit. The malware may leave so many remnants behind that security tools cannot find them. Tools that claim to be able to remove rootkits cannot guarantee that all traces of it will be removed. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:

When should I re-format? How should I reinstall?
Help: I Got Hacked. Now What Do I Do?
Where to draw the line? When to recommend a format and reinstall?


Should you decide not to follow that advice, we will do our best to help clean the computer of any infections but we cannot guarantee it to be trustworthy or that the removal will be successful. Some infections are difficult to remove completely because of their morphing characteristics which allows the malware to regenerate itself. Sometimes there is another hidden piece of malware which has not been detected by your security tools that protects malicious files and registry keys (which have been detected) so they cannot be permanently deleted. Disinfection will probably require the use of more powerful tools than we recommend in this forum. Before that can be done you will need you to create and post a DDS/HijackThis log for further investigation. Let me know how you wish to proceed.




To continue to clean,the next step...

Rerun Rootrepeal. After the scan completes, go to the files tab and find these files:

C:\Windows\System32\drivers\MSIVXpotrthvoiahtotsldeebvxwmiycisdfx.sys

Then use your mouse to highlight it in the Rootrepeal window.
Next right mouse click on it and select *wipe file* option only.
Then immediately reboot the computer.




Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#5 tjg83

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Posted 17 July 2009 - 07:02 PM

I think the I will re-format my laptop I don't have any data on here I'm not willing to lose.
I never got any disks with this computer how can i re-format/install also there is another computer in my house using the same
internet connection should i be worried about that one ?

Edited by tjg83, 17 July 2009 - 07:04 PM.


#6 tjg83

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Posted 17 July 2009 - 07:09 PM

Well I found out how to re-install off the hard drive from the operations book, but since you need to access the hard dive for the re-install
wouldn't that be kinda pointless since its infected ?

#7 boopme

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Posted 17 July 2009 - 07:12 PM

You will be Wiping the drive clean.

Not an unwise decision to make. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. Wiping your drive, reformatting, and performing a clean install of the OS or doing a factory restore removes everything and is the safest action but I cannot make that decision for you.

Reformatting a hard disk deletes all data. If you decide to reformat, you can back up all your important documents, data files and photos. The safest practice is not to backup any autorun.ini or .exe files because they may be infected. Some types of malware may disguise itself by adding and hiding its extension to the existing extension of files so be sure you take a close look at the full name. After reformatting, as a precaution, make sure you scan these files with your anti-virus prior to copying them back to your hard drive.

The best proceedure is a low level format. This completely wipes the drive. Then reinstall the OS.
Use the free version of Active@ KillDisk.
Or Darik's Boot And Nuke

The best sources of Information on this are
Reformatting Windows XP
Michael Stevens Tech

Of course also feel free to ask anything on this in the XP forum. They'd be glad to help.
==============================

2 guidelines/rules when backing up

1) Backup all your important data files, pictures, music, work etc... and save it onto an external hard-drive. These files usually include .doc, .txt, .mp3, .jpg etc...
2) Do not backup any executables files or any window files. These include .exe's, .scr, .com, .pif etc... as they may contain traces of malware. Also, .html or .htm files that are webpages should also be avoided.

Download Belarc Advisor - builds a detailed profile of your installed software and hardware, including Microsoft Hotfixes, and displays the results in your Web browser.
Run it and then print out the results, they may be handy.
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#8 tjg83

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Posted 18 July 2009 - 07:11 PM

well I have re-formatted my laptop can you suggest any good malwear/spywear products ?

#9 boopme

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Posted 19 July 2009 - 12:09 PM

Well I would recommend but it is really up to you.. I use freeware.. Some like the paid products.. I use AnyiVir as my Antivirus, MBAM and SAS as you have run.. Keep all updated and update before scanning. Another little tool I like is SpywareBlaster. Take alook at BC's list here.

http://www.bleepingcomputer.com/forums/topic3616.html
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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