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url.URTBK is ruining my life!


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9 replies to this topic

#1 JSinger

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Posted 16 July 2009 - 10:14 PM

Hello, I have a problem with my computer. The problem occured today when I was trying to access my hotmail email account . Basically, out of the blue, my computer has decided that I am not allowed to access the hotmail.com website to check my emails. Even more strange is a random web page titled url.urtbk will pop up but display no information. I have done everything I can think of. I currently have avg virus scanner and spybot search and destroy but neither program can seem to find this "virus/spybot". I read through the forums on this website and thought I would try malwarebytes-anti malware. The search came up with this:

Malwarebytes' Anti-Malware 1.39
Database version: 2446
Windows 5.1.2600 Service Pack 2

16/07/2009 9:23:10 PM
mbam-log-2009-07-16 (21-23-10).txt

Scan type: Quick Scan
Objects scanned: 86111
Time elapsed: 9 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 2
Registry Values Infected: 2
Registry Data Items Infected: 3
Folders Infected: 1
Files Infected: 30

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\__c005F35D.dat (Trojan.Agent) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\__c005f35d (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\__c009e31a (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\hpfsched (Trojan.FakeAlert.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\zsmscc (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Folder\Hidden\SHOWALL\CheckedValue (Hijack.System.Hidden) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
C:\WINDOWS\system32\SystemX86 (Worm.Archive) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\hpfsched.exe (Trojan.FakeAlert.H) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\u11133583101.exe (Malware.Packer) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\u11133576341.exe (Malware.Packer) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\u11133578561.exe (Malware.Packer) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\u11133580751.exe (Malware.Packer) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\u11133585301.exe (Malware.Packer) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\u11133978591.exe (Malware.Packer) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\u11133983681.exe (Malware.Packer) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\u11134088741.exe (Malware.Packer) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\u11134091061.exe (Malware.Packer) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\u11134339311.exe (Malware.Packer) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\local settings\Temp\11.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\systemx86\221.crack.zip (Worm.Archive) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\systemx86\221.crack.zip.kwd (Worm.Archive) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\systemx86\222.keygen.zip (Worm.Archive) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\systemx86\222.keygen.zip.kwd (Worm.Archive) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\systemx86\223.serial.zip (Worm.Archive) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\systemx86\223.serial.zip.kwd (Worm.Archive) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\systemx86\224.setup.zip (Worm.Archive) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\systemx86\224.setup.zip.kwd (Worm.Archive) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\systemx86\225.music.au (Worm.Archive) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\systemx86\225.music.au.kwd (Worm.Archive) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\systemx86\226.music2.au (Worm.Archive) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\systemx86\226.music2.au.kwd (Worm.Archive) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\systemx86\227.music3.au (Worm.Archive) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\systemx86\227.music3.au.kwd (Worm.Archive) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\systemx86\228.music.snd (Worm.Archive) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\systemx86\228.music.snd.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\__c005F35D.dat (Trojan.Vundo) -> Delete on reboot.
c:\WINDOWS\system32\__c005E601.dat (Trojan.Agent) -> Quarantined and deleted successfully.

This anti-malware program did seem to find many problems but not the right one.
Please tell me what I can do to fix this problem!

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#2 Computer Pro

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Posted 16 July 2009 - 10:27 PM

Please rerun a FULL scan with Malwarebytes and post back that log.
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#3 boopme

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Posted 17 July 2009 - 03:07 PM

Hello a full scan is not needed... A reboot to normal mode was . has that been done?
Next run ATF and SAS:

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 JSinger

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Posted 17 July 2009 - 03:32 PM

Thanks for your quick reply. I am on a trip until Sunday, and will post the results of the tests then.

#5 boopme

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Posted 17 July 2009 - 03:47 PM

OK we'll be here and keep your topic open.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 JSinger

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Posted 20 July 2009 - 03:30 PM

Hello again. Ok, so I did everything as asked and good news I can now open my hotmail email account again and not have to worry about strange blank web pages popping up! I wanted to post the results from SuperAntispyware but for some reason it hasn't been posted in the log. Should I have obtained this log in safe mode perhaps? Maybe I will try that and re-post again. Still a little strange though, the first time I open my internet browser I still get a warning from avg virus scan saying threat detected. It doesnt seem to be affecting my computer performance which is good. Im going to run malware again with its updates and do a quick scan as asked, I will post again soon wth the results. Thank you once again!

#7 JSinger

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Posted 20 July 2009 - 04:55 PM

I now have the results from both scans, turns out I did have to go back in to safe mode to get the proper log. This is the log results from Superantispyware:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/19/2009 at 10:40 PM

Application Version : 4.26.1006

Core Rules Database Version : 3952
Trace Rules Database Version: 1894

Scan type : Complete Scan
Total Scan Time : 04:34:11

Memory items scanned : 233
Memory threats detected : 1
Registry items scanned : 5137
Registry threats detected : 7
File items scanned : 77650
File threats detected : 5

Trojan.Unclassified/C00-WL/G
C:\WINDOWS\SYSTEM32\__C007A161.DAT
C:\WINDOWS\SYSTEM32\__C007A161.DAT

Trojan.Unclassified/C00-WL/B
Software\Microsoft\Windows NT\CurrentVersion\WinLogon\Notify\__c007A161
C:\WINDOWS\SYSTEM32\__C00160B2.DAT

Trojan.Unclassified/C00-WL
HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINLOGON\NOTIFY\__C007A161
HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINLOGON\NOTIFY\__C007A161#Asynchronous
HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINLOGON\NOTIFY\__C007A161#DllName
HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINLOGON\NOTIFY\__C007A161#Impersonate
HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINLOGON\NOTIFY\__C007A161#Startup
HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINLOGON\NOTIFY\__C007A161#Logon

Trojan.Unclassified/C00-Installer
C:\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\TEMP\_A00F431CA.EXE

Worm.Rbot Variant
C:\WINDOWS\INSTALLER\{8E3CC782-7FBD-4D02-A470-C0510280EC02}\IE.EXE

Adware.eZula/BannerRotator
C:\WINDOWS\SYSTEM32\BRROT-UNINST.EXE




I then updated my malewarebytes anti-malware and got this as the log results:


Malwarebytes' Anti-Malware 1.39
Database version: 2468
Windows 5.1.2600 Service Pack 2

20/07/2009 4:43:35 PM
mbam-log-2009-07-20 (16-43-35).txt

Scan type: Quick Scan
Objects scanned: 93247
Time elapsed: 6 minute(s), 58 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 3
Registry Keys Infected: 3
Registry Values Infected: 3
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\HPFpml2032.dll (Trojan.Tracur) -> Delete on reboot.
C:\Documents and Settings\Owner\Local Settings\Temp\4.tmp (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\__c007450C.dat (Trojan.Agent) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\45b23876647 (Trojan.Tracur) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\__c007450c (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\__c007a161 (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\a00f6d65d.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\a00f431ca.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\a00f8d8f4.exe (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Tracur) -> Data: c:\windows\system32\hpfpml2032.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Tracur) -> Data: system32\hpfpml2032.dll -> Delete on reboot.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\HPFpml2032.dll (Trojan.Tracur) -> Delete on reboot.
C:\Documents and Settings\Owner\Local Settings\Temp\4.tmp (Trojan.Agent) -> Delete on reboot.
c:\documents and settings\Owner\local settings\Temp\2.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\local settings\Temp\3.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\__c007450C.dat (Trojan.Vundo) -> Delete on reboot.


As you can see it did eliminate the majority of problems on my system, my question is now concerning the malware that can only be "deleted on reboot". The malware scanner advised that there are still malware viruses that could not be deleted. How do I get rid of the few remaining viruses?

#8 boopme

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Posted 20 July 2009 - 07:33 PM

OK do that by rebooting the PC normally. Scan was run in Normal mode so just reboot it. That will make MBAM remove those during the reboot.

How is it running now?

Edited by boopme, 20 July 2009 - 09:34 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 JSinger

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Posted 20 July 2009 - 09:27 PM

The PC is running great. Thank you so much for your suggestions! I restarted the computer so Im hoping those other malware viruses are now gone. If something else comes up I'll make sure that I ask you first you have truely been a great help.

#10 boopme

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Posted 20 July 2009 - 09:38 PM

OK great! If there are no further signs of infection then....

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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