Posted 16 July 2009 - 06:44 PM
HP laptop presario dv6000 running Windows XP Media center edition
When you turn it on, it loads all the way up to the Windows loading screen where the progress bar loads/acts normally, but the next screen is black and does not progress past this.
What I've tried:
Booting in VGA mode. Same deal.
Booting in safe mode. Starts to load the drivers/sys files, then hangs and does not progress.
Booting with "Last known good configuration". Same deal.
Hooking it up to an external monitor and doing all of the above, no change in behavior (note: when the monitor is black it doesn't go inactive - i.e. the power light is green and not orange)
Pulled the hard drive and ran checkdisk. No bad sectors.
Booted with XP CD and started the Recovery Console to attempt using some commands, but am stopped due to this error:
"Setup did not find any hard disk drives installed in your computer.
Make sure any hard disk drives are powered on and properly connected to your computer, and that any disk-related hardware configuration is correct. This may involve running a manufacturer-supplied diagnostic or setup program.
Setup cannot continue. To quit Setup, press F3"
(Note: this particular laptop comes with a HP recovery partition)
I also ran the diagnostic utility included in the system's BIOS, hard disk Self test. Results:
Quick - Pass
Comprehensive - Pass
S.M.A.R.T. - Pass
This is what was happening before this happened (this is told second-hand, I wasn't around to see this):
The owner of the laptop went into the advanced display settings and disabled the nVidea driver in order for a presentation to show on the projector. After the projector was unhooked, they tried to re-enable the nVidea driver/reset things to previous settings. After attempting this, you could no longer boot into Windows as I described.
The owner of the laptop doesnít really want to reinstall Windows so Iím trying to exhaust all other options before going that route.
Any ideas/possible diagnosis that can help me out with this?