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HijackThis Log: Please help Diagnose, please


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2 replies to this topic

#1 kartrunner209

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Posted 16 July 2009 - 12:43 PM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:08:12 AM, on 7/16/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Safe mode

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32svchost.exe
C:Program FilesIntelWirelessBinZcfgSvc.exe
C:WINDOWSsystem32taskmgr.exe
C:Program FileshijackthisHiJackThis.exe

R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.yahoo.com/
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://www.yahoo.com/
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.yahoo.com/
R1 - HKCUSoftwareMicrosoftInternet ExplorerSearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:Program FilesMyWaySASrchAsDe1.bindeSrcAs.dll (file missing)
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:Program FilesHPDigital ImagingSmart Web Printinghpswp_printenhancer.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:Program FilesRealRealPlayerrpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:Program FilesAVGAVG8avgssie.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:WINDOWSsystem32dlatfswshx.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:PROGRA~1AVGAVG8AVGTOO~1.DLL
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:Program FilesGoogleGoogleToolbarNotifier5.1.1309.3572swg.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:Program FilesHPDigital ImagingSmart Web Printinghpswp_BHO.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:PROGRA~1AVGAVG8AVGTOO~1.DLL
O4 - HKLM..Run: [Apoint] C:Program FilesApointApoint.exe
O4 - HKLM..Run: [IntelWireless] C:Program FilesIntelWirelessBinifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM..Run: [ATIPTA] C:Program FilesATI TechnologiesATI Control Panelatiptaxx.exe
O4 - HKLM..Run: [DVDLauncher] "C:Program FilesCyberLinkPowerDVDDVDLauncher.exe"
O4 - HKLM..Run: [dla] C:WINDOWSsystem32dlatfswctrl.exe
O4 - HKLM..Run: [ISUSPM Startup] C:PROGRA~1COMMON~1INSTAL~1UPDATE~1ISUSPM.exe -startup
O4 - HKLM..Run: [ISUSScheduler] "C:Program FilesCommon FilesInstallShieldUpdateServiceissch.exe" -start
O4 - HKLM..Run: [MediaPipe P2P Loader] "C:Program Filesp2pnetworksmpp2pl.exe" /H
O4 - HKLM..Run: [QuickTime Task] "C:Program FilesQuickTimeqttask.exe" -atboottime
O4 - HKLM..Run: [iTunesHelper] "C:Program FilesiTunesiTunesHelper.exe"
O4 - HKLM..Run: [Adobe Photo Downloader] "C:Program FilesAdobePhotoshop Album Starter Edition3.2Appsapdproxy.exe"
O4 - HKLM..Run: [DellSupportCenter] "C:Program FilesDell Support Centerbinsprtcmd.exe" /P DellSupportCenter
O4 - HKLM..Run: [TkBellExe] "C:Program FilesCommon FilesRealUpdate_OBrealsched.exe" -osboot
O4 - HKLM..Run: [AVG8_TRAY] C:PROGRA~1AVGAVG8avgtray.exe
O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe
O4 - HKCU..Run: [updateMgr] "C:Program FilesAdobeAcrobat 7.0ReaderAdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - HKCU..Run: [DellSupport] "C:Program FilesDellSupportDSAgnt.exe" /startup
O4 - HKCU..Run: [DellSupportCenter] "C:Program FilesDell Support Centerbinsprtcmd.exe" /P DellSupportCenter
O4 - HKCU..Run: [msnmsgr] "C:Program FilesWindows LiveMessengermsnmsgr.exe" /background
O4 - HKCU..Run: [swg] C:Program FilesGoogleGoogleToolbarNotifierGoogleToolbarNotifier.exe
O4 - HKCU..Run: [Skype] "C:Program FilesSkypePhoneSkype.exe" /nosplash /minimized
O4 - HKCU..Run: [SpyEmergency] "C:Program FilesSpy Emergency 2007SpyEmergency.exe"
O4 - HKLM..PoliciesExplorerRun: [application] C:WINDOWS$NtUninstallKB902400$spuninstACSPASMonitor.exe hs
O4 - HKUSS-1-5-21-1383050455-2025350253-1916431195-1006..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe (User '?')
O4 - HKUSS-1-5-21-1383050455-2025350253-1916431195-1006..Run: [updateMgr] "C:Program FilesAdobeAcrobat 7.0ReaderAdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1 (User '?')
O4 - HKUSS-1-5-21-1383050455-2025350253-1916431195-1006..Run: [DellSupport] "C:Program FilesDellSupportDSAgnt.exe" /startup (User '?')
O4 - HKUSS-1-5-21-1383050455-2025350253-1916431195-1006..Run: [DellSupportCenter] "C:Program FilesDell Support Centerbinsprtcmd.exe" /P DellSupportCenter (User '?')
O4 - HKUSS-1-5-21-1383050455-2025350253-1916431195-1006..Run: [msnmsgr] "C:Program FilesWindows LiveMessengermsnmsgr.exe" /background (User '?')
O4 - HKUSS-1-5-21-1383050455-2025350253-1916431195-1006..Run: [swg] C:Program FilesGoogleGoogleToolbarNotifierGoogleToolbarNotifier.exe (User '?')
O4 - HKUSS-1-5-21-1383050455-2025350253-1916431195-1006..Run: [Skype] "C:Program FilesSkypePhoneSkype.exe" /nosplash /minimized (User '?')
O4 - HKUSS-1-5-21-1383050455-2025350253-1916431195-1006..Run: [SpyEmergency] "C:Program FilesSpy Emergency 2007SpyEmergency.exe" (User '?')
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:Program FilesAmerica Online 9.0aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~4OFFICE11EXCEL.EXE/3000
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:Program FilesPokerStarsPokerStarsUpdate.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~4OFFICE11REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:Program FilesPartyPokerPartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:Program FilesPartyPokerPartyPoker.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:WINDOWSsystem32Shdocvw.dll
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:Program FilesHPDigital ImagingSmart Web Printinghpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/pr01/resources/MSNPUpld.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:Program FilesAVGAVG8avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:WINDOWSSYSTEM32avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:PROGRA~1AVGAVG8avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:PROGRA~1AVGAVG8avgwdsvc.exe
O23 - Service: DSBrokerService - Unknown owner - C:Program FilesDellSupportbrkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:Program FilesIntelWirelessBinEvtEng.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:Program FilesGoogleCommonGoogle UpdaterGoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:Program FilesCommon FilesInstallShieldDriver11Intel 32IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:Program FilesiPodbiniPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:Program FilesDellNICCONFIGSVCNICCONFIGSVC.exe
O23 - Service: RegSrvc - Intel Corporation - C:Program FilesIntelWirelessBinRegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:Program FilesIntelWirelessBinS24EvMon.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedSecurity CenterSymWSC.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:Program FilesViewpointCommonViewpointService.exe
O23 - Service: WLANKEEPER - IntelŽ Corporation - C:Program FilesIntelWirelessBinWLKeeper.exe

--
End of file - 9878 bytes

I forgot to mention my problem:
windows explorer crash; windows comes up but just can see wallpaper both safe mode and normal mode; I've tried task manager gives me the message that "windows explorer encountered a problem and needs to close"
so I've tried the Hijackthis as fellows mentioned and it what you see in the previous message.
by the way I have tried regedit, not in detail though!!! didn't know what t look :thumbup2:

Merged posts. ~ OB

Edited by Orange Blossom, 16 July 2009 - 05:13 PM.


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#2 sempai

sempai

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Posted 26 July 2009 - 09:54 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.  

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine.  Please perform the following scan:
  • Download DDS by sUBs from one of the following links.  Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool.  No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note:  You may have to disable any script protection running if the scan fails to run.  After downloading the tool, disconnect from the internet and disable all antivirus protection.  Run the scan, enable your A/V and reconnect to the internet.  

Information on A/V control HERE

~Semp

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#3 Orange Blossom

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Posted 31 July 2009 - 07:42 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

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