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Undetectable scumware, doesn't allow running of appl, task manager, regedit !


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2 replies to this topic

#1 deepbandivadekar

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Posted 16 July 2009 - 09:31 AM

Hi,
My laptop got infected through a pendrive, the infection went undetected through Avast (mostly because it was not updated for not having internet access these days). Later I installed SuperAntiSpyware which detected some spyware and removed it, similar thing happened with Drivesentry scan. Unfortunately, I do not have the details of the detections. Since Avast could not work, I decided to try Avira. I installed Avira's latest free edition on my machine, and scanned the machine, it did not find any detections yet my computer started showing sickness symptoms. Now, the situation is that, I do not have any recommended antivirus apart from Spyware Doctor and DriveSentry. In spite of disabling DriveSentry for some time, the certain applications wouldn't run including Spyware Doctor. The scumware doesn't allow installation of Avast/Avira or any other antivirus options (Not even in Safe Mode...in fact when I try to run the machine in Safe Mode, it crashes and restarts, couldn't capture the blue screen message)
So the thing is the infection is not allowing to install any antivirus, does not allow many applications to run including some media players, the task manager and registry editing is disabled (it gives a message: Task Manager has been disabled by the Administration). Although in my tries I suspected of some generic activity through Content.IE5 folder. Preferrably I do not want to format the PC.
For your convenience, I've attached the HJT report.

Please suggest the remedy. Thanks in advance.

Attached Files



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#2 sempai

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Posted 26 July 2009 - 09:52 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.  

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine.  Please perform the following scan:
  • Download DDS by sUBs from one of the following links.  Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool.  No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note:  You may have to disable any script protection running if the scan fails to run.  After downloading the tool, disconnect from the internet and disable all antivirus protection.  Run the scan, enable your A/V and reconnect to the internet.  

Information on A/V control HERE

~Semp

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#3 Orange Blossom

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Posted 31 July 2009 - 07:42 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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