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Urgent need of assistance without disk?!? Viruses & Trojans


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2 replies to this topic

#1 blackberryx

blackberryx

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Posted 16 July 2009 - 09:25 AM

Hi,

I posted a topic earlier and then I thought I had found a fix. I downloaded malware bytes, smitfraudfix and ERUNT. So I ran smitfraud fix, installed erunt and it backed up my files and created a restore point. It also has this registry tool with it so I tried that and it did whatever it needed to (im not too computer friendly!) and restarted. My computer now will not restart and displays this message on a black screen in a white font;

Windows boot manager

windows failed to start. a recent hardware or software change might be the cause. To fix the problem:

1. insert your windows installation disk and restart your computer.
2. choose your language settings, and then click "next."
3. click "repair your computer."

If you do not have this disk, contact your system administrator or computer manufacturer for assistance.

File:\boot\bcd

Status: 0xc000000d

Info: An error occured while attempting to read the boot configuration data.

My only options on the screen are;

ENTER=Continue

or

ESC=Exit

The only problem is I never had a restore disk as Toshiba have stopped producing them for their newer laptops, you have to do them yourself from an on screen icon.

Do I have any other option but to call Toshiba and buy a restore disk or would i be able to download the into from the internet and burn it to a blank cd disk?

All help is so appreciated.

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#2 garmanma

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Posted 16 July 2009 - 02:24 PM

Judging by your other post in Am I Infected?, I'd say that you are still infected and would pursue that avenue
Mark
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#3 enfurno

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Posted 16 July 2009 - 03:33 PM

Well sometimes anti virus have boot disks that can clean the PC for you. When they do they are in safe mode which would clean most of them if not all




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