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Computer crashes/freezes and detects alot of spyware


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5 replies to this topic

#1 gregoden

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Posted 16 July 2009 - 03:29 AM

Thank you for replying to my last thread, hopefully this one meets the specifications. Anyway, I run spybot S&D alot and the same spyware keeps coming back each time I run a scan, so I need to remove it manually I think. As a side note, when I set S&D to run at startup (so it isn't interfered with and it can remove stuff I couldn't remove in safe mode) it crashes after about 30 minutes of scanning giving me what I think is a blue screen of death.


DDS (Ver_09-06-26.01) - NTFSx86
Run by User at 4:19:54.26 on Thu 07/16/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3326.2682 [GMT -4:00]

AV: ESET NOD32 Antivirus 4.0 *On-access scanning enabled* (Outdated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\libusbd-nt.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\program files\steam\steam.exe
C:\Program Files\Stardock\Impulse\Now\ImpulseNow.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\User\Desktop\dds.scr

============== Pseudo HJT Report ===============

uLocal Page = \blank.htm
uStart Page = hxxp://google.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: N/A: {0579b4b6-0293-4d73-b02d-5ebb0ba0f0a2} - c:\program files\asksbar\srchastt\1.bin\A2SRCHAS.DLL
BHO: Ask Search Assistant BHO: {0579b4b1-0293-4d73-b02d-5ebb0ba0f0a2} - c:\program files\asksbar\srchastt\1.bin\A2SRCHAS.DLL
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common

files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: IE to GetRight Helper: {31ff080d-12a3-439a-a2ef-4ba95a3148e8} - c:\program files\getright\xx2gr.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_04\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows

live\WindowsLiveLogin.dll
BHO: TBSB00982 Class: {da3d342f-ff20-4e31-9e82-22334155730c} - c:\program files\ietoolbar\ant.com toolbar\ant.dll
TB: Internet Service: {94a5c93f-bd18-4c46-b777-c94c145c3cab} - c:\program files\applications\iebr.dll
TB: Ant.com Toolbar: {6cd56c02-cb4d-41b5-a0fe-b479061ccb41} - c:\program files\ietoolbar\ant.com toolbar\ant.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [ImpulseFastStart] "c:\program files\stardock\impulse\Impulse.exe" /fastload
uRun: [Steam] "c:\program files\steam\steam.exe" -silent
uRun: [kell] c:\program files\manson\liser.exe
uRunOnce: [SpybotDeletingB8352] command.com /c del "c:\windows\system32\comsa32.sys"
uRunOnce: [SpybotDeletingD1667] cmd.exe /c del "c:\windows\system32\comsa32.sys"
uRunOnce: [SpybotDeletingB2658] command.com /c del "c:\windows\system32\sopidkc.exe"
uRunOnce: [SpybotDeletingD3485] cmd.exe /c del "c:\windows\system32\sopidkc.exe"
uRunOnce: [SpybotDeletingB7042] command.com /c del "c:\windows\system32\comsa32.sys"
uRunOnce: [SpybotDeletingD7826] cmd.exe /c del "c:\windows\system32\comsa32.sys"
uRunOnce: [SpybotDeletingB916] command.com /c del "c:\windows\system32\sopidkc.exe"
uRunOnce: [SpybotDeletingD3803] cmd.exe /c del "c:\windows\system32\sopidkc.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [AVGIDS] "c:\program files\avg\avg8\identityprotection\agent\bin\AVGIDSUI.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [net] "c:\windows\system32\net.net"
mRun: [egui] "c:\program files\eset\eset nod32 antivirus\egui.exe" /hide /waitservice
mRunOnce: [Spybot - Search & Destroy] "c:\program files\spybot - search & destroy\SpybotSD.exe" /autocheck
mRunOnce: [SpybotDeletingA1866] command.com /c del "c:\windows\system32\comsa32.sys"
mRunOnce: [SpybotDeletingC2228] cmd.exe /c del "c:\windows\system32\comsa32.sys"
mRunOnce: [SpybotDeletingA6236] command.com /c del "c:\windows\system32\sopidkc.exe"
mRunOnce: [SpybotDeletingC5295] cmd.exe /c del "c:\windows\system32\sopidkc.exe"
mRunOnce: [SpybotDeletingA1281] command.com /c del "c:\windows\system32\comsa32.sys"
mRunOnce: [SpybotDeletingC9793] cmd.exe /c del "c:\windows\system32\comsa32.sys"
mRunOnce: [SpybotDeletingA1092] command.com /c del "c:\windows\system32\sopidkc.exe"
mRunOnce: [SpybotDeletingC5969] cmd.exe /c del "c:\windows\system32\sopidkc.exe"
StartupFolder: c:\docume~1\user\startm~1\programs\startup\impuls~1.lnk - c:\program files\stardock\impulse\now\ImpulseNow.exe
StartupFolder: c:\docume~1\user\startm~1\programs\startup\xfire.lnk - c:\program files\xfire\Xfire.exe
IE: Download with GetRight - c:\program files\getright\GRdownload.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Open with GetRight Browser - c:\program files\getright\GRbrowse.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_04\bin\ssv.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows

live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: antimalwareguard.com
Trusted Zone: antimalwareguard.com
DPF: {15B782AF-55D8-11D1-B477-006097098764} - hxxp://www.kccsoft.com/authorware_web_files/awswaxd.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
TCP: {6E770191-E4AB-4564-97D8-A0466CACC037} = 64.71.255.198
AppInit_DLLs: c:\progra~1\manson\liser.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
STS: babblement: {d3b82107-f8fa-4ef3-8066-136e22872d4e} - c:\windows\system32\sjrggq.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop

search\MSNLNamespaceMgr.dll
SEH: {c80a0be8-af3c-b1d2-c901-a0c041d91972} - c:\windows\system32\flashd.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\user\applic~1\mozilla\firefox\profiles\qpyth5ok.default\
FF - prefs.js: browser.startup.homepage - hxxp://google.ca/
FF - plugin: c:\documents and settings\user\application

data\mozilla\firefox\profiles\qpyth5ok.default\extensions\firefox@tvunetworks.com\plugins\npTVUAx.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll

============= SERVICES / DRIVERS ===============

R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2009-5-14 107256]
R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [2009-5-14 94360]
R1 FNETDEVI;FNETDEVI;c:\windows\system32\drivers\FNETDEVI.SYS [2008-9-15 19572]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-5-12 611664]
R2 ekrn;ESET Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2009-5-14 731840]
R2 libusbd;LibUsb-Win32 - Daemon, Version 0.1.10.1;system32\libusbd-nt.exe --> system32\libusbd-nt.exe [?]
R2 msncache;msncache;c:\windows\system32\svchost.exe -k netsvcs [2008-4-14 14336]
R3 libusb0;LibUsb-Win32 - Kernel Driver, Version 0.1.10.1;c:\windows\system32\drivers\libusb0.sys [2008-10-9 33792]
S3 usbwte;usbwte;\??\c:\windows\system32\usbwte.sys --> c:\windows\system32\usbwte.sys [?]
SUnknown sopidkc;sopidkc; [x]

=============== Created Last 30 ================

2009-07-15 22:31 134,656 a------- c:\windows\system32\mobsyn.exe
2009-07-15 22:30 45,056 a--shr-- c:\windows\system32\flashd.dll
2009-07-15 22:30 26,624 a------- c:\windows\system32\diskcheck.exe
2009-07-15 22:30 54,272 a------- c:\windows\system32\drivers\UACd.sys
2009-07-15 22:30 138,752 a------- c:\windows\msa.exe
2009-07-15 01:30 <DIR> --d----- c:\program files\Trend Micro
2009-07-15 00:08 <DIR> --d----- c:\program files\Eset
2009-07-14 16:58 3,479 a------- c:\windows\wininit.ini
2009-07-14 04:12 0 a------- c:\windows\system32\uactmp.db
2009-07-14 04:11 67,584 a------- c:\windows\system32\drivers\nlbyadnprptimqie.sys
2009-07-14 04:08 1,110,399 a------- c:\windows\system32\UACuhrkmejmlnxgddbcl.db
2009-07-12 23:33 664 a------- c:\windows\system32\d3d9caps.dat
2009-07-12 17:28 1,846,632 a------- c:\windows\system32\D3DCompiler_41.dll
2009-07-12 17:28 453,456 a------- c:\windows\system32\d3dx10_41.dll
2009-07-12 17:28 4,178,264 a------- c:\windows\system32\D3DX9_41.dll
2009-07-12 17:28 517,448 a------- c:\windows\system32\XAudio2_4.dll
2009-07-12 17:28 69,448 a------- c:\windows\system32\XAPOFX1_3.dll
2009-07-12 17:28 235,352 a------- c:\windows\system32\xactengine3_4.dll
2009-07-12 17:28 22,360 a------- c:\windows\system32\X3DAudio1_6.dll
2009-07-12 17:26 0 a------- c:\windows\DXTF4.tmp
2009-07-12 17:26 0 a------- c:\windows\DXTF3.tmp
2009-07-12 17:26 0 a------- c:\windows\DXTF2.tmp
2009-07-12 17:26 <DIR> --d----- c:\program files\directx
2009-07-07 00:05 <DIR> --dsh--- c:\documents and settings\user\IECompatCache
2009-07-05 16:12 <DIR> --dsh--- c:\documents and settings\user\PrivacIE
2009-07-05 12:30 <DIR> --dsh--- c:\documents and settings\user\IETldCache
2009-07-05 11:32 102,912 -c------ c:\windows\system32\dllcache\iecompat.dll
2009-07-05 11:31 <DIR> --d----- c:\windows\ie8updates
2009-07-05 11:31 12,800 -c------ c:\windows\system32\dllcache\xpshims.dll
2009-07-05 11:31 246,272 -c------ c:\windows\system32\dllcache\ieproxy.dll
2009-07-05 11:29 <DIR> -cd-h--- c:\windows\ie8
2009-06-29 12:58 <DIR> --d----- c:\documents and settings\user\S
2009-06-29 12:58 <DIR> --d----- c:\windows\system\KEEPER
2009-06-29 12:58 <DIR> --d----- c:\program files\Bullfrog
2009-06-22 21:28 <DIR> --d----- c:\program files\FLAC
2009-06-19 16:17 299,520 a------- c:\windows\uninst.exe

==================== Find3M ====================

2009-07-15 22:24 3,532 a------- C:\drmHeader.bin
2009-06-16 10:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 10:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-05 11:42 2,060,288 a------- c:\windows\system32\usbaaplrc.dll
2009-06-05 11:42 39,424 a------- c:\windows\system32\drivers\usbaapl.sys
2009-06-03 15:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-05-25 00:24 350,208 -------- c:\windows\system32\mssph.dll
2009-05-13 01:15 915,456 a------- c:\windows\system32\wininet.dll
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-05-01 17:02 823,296 a------- c:\windows\system32\divx_xx0c.dll
2009-05-01 17:02 823,296 a------- c:\windows\system32\divx_xx07.dll
2009-05-01 17:02 815,104 a------- c:\windows\system32\divx_xx0a.dll
2009-05-01 17:02 811,008 a------- c:\windows\system32\divx_xx16.dll
2009-05-01 17:02 802,816 a------- c:\windows\system32\divx_xx11.dll
2009-05-01 17:02 685,056 a------- c:\windows\system32\DivX.dll
2009-04-22 00:20 14,311,680 a------- c:\windows\system32\xlive.dll
2009-04-22 00:20 13,642,496 a------- c:\windows\system32\xlivefnt.dll
2009-04-17 08:26 1,847,168 a------- c:\windows\system32\win32k.sys
2008-09-08 20:09 22,328 a------- c:\docume~1\user\applic~1\PnkBstrK.sys

============= FINISH: 4:21:04.79 ===============

Also, can anyone recommend me something that will prevent this from happening in the future? I just got nod32 and have the aforementioned S&D. I also had AVG free before this but it wasn't doing very much.

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#2 gregoden

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Posted 16 July 2009 - 03:36 AM

Ok great, it's disabled my sound again =/. I have to reinstall my hardware for it to work again.

#3 gregoden

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Posted 17 July 2009 - 02:30 AM

bump

===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Orange Blossom ~ forum moderator

Edited by Orange Blossom, 24 July 2009 - 08:00 PM.


#4 sempai

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Posted 26 July 2009 - 09:48 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.  

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine.  Please perform the following scan:
  • Download DDS by sUBs from one of the following links.  Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool.  No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note:  You may have to disable any script protection running if the scan fails to run.  After downloading the tool, disconnect from the internet and disable all antivirus protection.  Run the scan, enable your A/V and reconnect to the internet.  

Information on A/V control HERE

~Semp

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#5 Orange Blossom

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Posted 03 August 2009 - 09:02 PM

Topic reopened.

@ gregoden,

Please post an updated description of your issues along with current logs as requested in the previous post.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#6 Orange Blossom

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Posted 08 August 2009 - 11:29 AM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please start a new topic.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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