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Help! Had PC Security 2009 yesterday, now having trouble with Mavi (?) dll


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#1 awatts

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Posted 16 July 2009 - 12:10 AM

I hope I've done this right. Yesterday my computer was infected with PC security 2009. I've had a version of this before, so I knew how to follow manual removal instructions. The virus was gone (so I thought) and my computer worked again.

Today I couldn't see the programs list in my add/delete programs area. Windows update fails every time. The control panel won't let me switch out of classic view. Google redirects me to random sites, including one that said "Welcome to miva dll, enjoy your stay."

I've used trend micro (which supposedly updated), system restore won't work at all. I've tried to run mrt (it found nothing). I found a thread that told someone to use combo-fix, and tried it (I know..stupid without help). Everything seemed fine for a few hours, then problems started again. Please help. I can't afford a new computer, and I need this one for work!! I will attach the files created using the dds program you guys requested. Thank you for any help.

Attached Files


Edited by awatts, 16 July 2009 - 02:47 PM.


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#2 Net_Surfer

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Posted 26 July 2009 - 04:33 AM

Hello and :thumbup2: to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here
.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.


Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay
.

-----------------------------------------------------------

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Kind regards
Net_Surfer

:)

#3 Orange Blossom

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Posted 01 August 2009 - 08:08 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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