That sounds about par for the course for the MS (non)technical (non)support script readers in Bangladesh. Did they have you try the MS diagnostic Fixit
for hardware devices? I haven't tried this one (had no need) but some of the others I have used have worked.
Have you tried to repair Vista using the OS disk? Have you tried Downloading the driver or updating the firmware? Have you tried a system restore to a point when the mouse WAS working?
I remember last year there were some problems with Vista and cordless mice (especially of all things, the Microsoft mice lol), I'm trying to find it at another forum but meanwhile.............. HERE
is a tutorial on how to get your keyboard to function as a mouse so you can navigate a bit easier while we try to sort this out........ I'll see if I can find the threads I'm looking for (same forum, but over a year ago) and maybe they can shed some light on the subject for you.
is a listing of threads about mouse problems, one was even your make and model. The guy never reported back if the solution worked or not though........ it's one of the first couple of threads though.......
Edited by DeathStalker, 15 July 2009 - 11:52 PM.