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Redirect Malware - Malwarebytes and Spybot Won't Run


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#1 bkjanes

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Posted 15 July 2009 - 08:59 PM

My laptop has contracted a virus or malware that produces the following symptoms:

- Google searches in Internet Explorer redirects to bogus sites
- IE sometimes displays garbage characters in the browser after the "back" button is clicked
- Google Chrome browser does not seem to be affected
- Malwarebytes and Spybot S&D won't run, even after I rename the executables
- Running under Safe Mode and Safe Mode with Networking still did not allow me to run Malwarebytes or Spybot

I ran DDS and received the following log, and I've attached the "Attach.txt" file. Any help will be greatly appreciated.


DDS (Ver_09-06-26.01) - NTFSx86
Run by janesk at 20:49:14.85 on Wed 07/15/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1387 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
c:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\oracle\ora92\bin\omtsreco.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\RealVNC\WinVNC\WinVNC.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\taskswitch.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\Network Associates\Common Framework\udaterui.exe
c:\Program Files\Network Associates\Common Framework\McTray.exe
C:\Program Files\CheckPoint\SecureAgent\uatc.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Documents and Settings\janesk\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\janesk\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\janesk\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\janesk\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\janesk\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\janesk\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\janesk\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uWindow Title = Microsoft Internet Explorer provided by ALDOT
uStart Page = hxxp://www.google.com/ig
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
mDefault_Page_URL = hxxp://csiis5
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=iprism:3128;https=iprism:3128
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.15642\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: Google Gears Helper: {e0fefe40-fbf9-42ae-ba58-794ca7e3fb53} - c:\program files\google\google gears\internet explorer\0.5.23.0\gears.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
uRun: [UATC] "c:\program files\checkpoint\secureagent\uatc.exe" /icon
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [Google Update] "c:\documents and settings\janesk\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe"
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [CoolSwitch] c:\windows\system32\taskswitch.exe
mRun: [nwiz] nwiz.exe /installquiet
mRun: [WinVNC] "c:\program files\realvnc\winvnc\WinVNC.exe" -servicehelper
mRun: [PCTVOICE] pctspk.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [ShStatEXE] "c:\program files\network associates\virusscan\SHSTAT.EXE" /STANDALONE
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [LXCFCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\LXCFtime.dll,_RunDLLEntry@16
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_06\bin\jusched.exe"
mRun: [McAfeeUpdaterUI] "c:\program files\network associates\common framework\udaterui.exe" /StartedFromRunKey
dRun: [ColdWare] c:\windows\msb.exe
dRunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs"
dRunOnce: [TSClientAXDisabler] cmd.exe /C "%systemroot%\Installer\TSClientMsiTrans\tscdsbl.bat"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ciscos~1.lnk - c:\program files\cisco systems\vpn client\vpngui.exe
uPolicies-explorer: NoWelcomeScreen = 1 (0x1)
uPolicies-explorer: NoAutoUpdate = 0 (0x0)
uPolicies-explorer: ForceStartMenuLogOff = 1 (0x1)
uPolicies-explorer: NoSMBalloonTip = 1 (0x1)
uPolicies-explorer: NoSMMyDocs = 1 (0x1)
uPolicies-explorer: NoSMMyPictures = 1 (0x1)
uPolicies-explorer: NoStartMenuMyMusic = 1 (0x1)
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
uPolicies-explorer: NoThemesTab = 1 (0x1)
uPolicies-explorer: ForceActiveDesktopOn = 1 (0x1)
uPolicies-system: NoDispScrSavPage = 1 (0x1)
uPolicies-system: Wallpaper = c:\aldot_bg_ss\aldot.bmp
uPolicies-system: WallpaperStyle = 2
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - {0B4350D1-055F-47A3-B112-5F2F2B0D6F08} - c:\program files\google\google gears\internet explorer\0.5.23.0\gears.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: GT Software AppViewer - hxxps://wwhd.dot.state.al.us/novationlib/gtwebs.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} - hxxp://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
DPF: {474F00F5-3853-492C-AC3A-476512BBC336} - hxxp://picasaweb.google.com/s/v/31.41/uploader2.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37930.3161342593
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://aldotvpn.dot.state.al.us/dana-cached/setup/JuniperSetupSP1.cab
TCP: NameServer = 85.255.112.210,85.255.112.65
TCP: {C5BD363F-6433-4950-98DE-53FD1E6FEFF1} = 85.255.112.210,85.255.112.65
TCP: {DD5CE930-74F4-4CD5-BA8C-1F78DDC7647C} = 85.255.112.210,85.255.112.65
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath -
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-7-14 64160]
R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2009-7-14 28544]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-7-3 1029456]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\network associates\common framework\FrameworkService.exe [2009-5-18 103744]
R2 McShield;Network Associates McShield;c:\program files\network associates\virusscan\Mcshield.exe [2003-3-6 233595]
R2 McTaskManager;Network Associates Task Manager;c:\program files\network associates\virusscan\VsTskMgr.exe [2003-3-6 127050]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2009-3-17 92008]
R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [2006-4-10 87936]
R3 NaiAvFilter1;NaiAvFilter1;c:\windows\system32\drivers\naiavf5x.sys [2003-3-6 84448]
S2 gupdate1c8ad3a5adecdf0;Google Update Service (gupdate1c8ad3a5adecdf0);c:\program files\google\update\GoogleUpdate.exe [2008-7-10 133104]
S3 GTICARD;GTICARD;c:\windows\system32\drivers\gticard.sys [2003-2-14 59328]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2006-11-3 189792]

=============== Created Last 30 ================

2009-07-15 20:49 <DIR> --d----- c:\temp\RarSFX0
2009-07-15 20:49 16,384 a------t c:\temp\Perflib_Perfdata_780.dat
2009-07-15 20:33 <DIR> --d----- c:\temp\WPDNSE
2009-07-15 20:33 16,384 a------t c:\temp\Perflib_Perfdata_258.dat
2009-07-15 18:16 16,384 a------t c:\temp\Perflib_Perfdata_2a8.dat
2009-07-14 23:58 16,384 a------t c:\temp\Perflib_Perfdata_590.dat
2009-07-14 23:53 <DIR> --d----- C:\QUARANTINE
2009-07-14 22:50 28,544 a------- c:\windows\system32\drivers\pavboot.sys
2009-07-14 22:50 <DIR> --d----- c:\program files\Panda Security
2009-07-14 22:42 15,688 a------- c:\windows\system32\lsdelete.exe
2009-07-14 22:37 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-07-14 22:36 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{EF63305C-BAD7-4144-9208-D65528260864}
2009-07-14 22:36 <DIR> --d----- c:\program files\Lavasoft
2009-07-14 22:28 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-07-14 22:28 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-07-07 19:54 16,384 a------t c:\temp\Perflib_Perfdata_ae0.dat
2009-07-07 19:45 16,384 a------t c:\temp\Perflib_Perfdata_24c.dat
2009-07-07 19:43 16,384 a------t c:\temp\Perflib_Perfdata_aa0.dat
2009-07-07 19:33 1,847,168 -------- c:\windows\system32\dllcache\win32k.sys
2009-07-07 19:30 138,496 -------- c:\windows\system32\dllcache\afd.sys
2009-07-07 19:28 956,928 -------- c:\windows\system32\dllcache\msdtctm.dll
2009-07-07 19:28 161,792 -------- c:\windows\system32\dllcache\msdtcuiu.dll
2009-07-07 19:28 91,648 -------- c:\windows\system32\dllcache\mtxoci.dll
2009-07-07 19:28 66,560 -------- c:\windows\system32\dllcache\mtxclu.dll
2009-07-07 19:28 58,880 -------- c:\windows\system32\dllcache\msdtclog.dll
2009-07-07 19:25 455,296 -------- c:\windows\system32\dllcache\mrxsmb.sys
2009-07-07 19:23 144,896 -------- c:\windows\system32\dllcache\schannel.dll
2009-06-26 18:26 16,384 a------t c:\temp\Perflib_Perfdata_75c.dat
2009-06-25 20:54 <DIR> --d----- c:\temp\ge2788
2009-06-23 19:00 <DIR> --d----- c:\temp\chrome_18421
2009-06-23 00:22 16,384 a------t c:\temp\Perflib_Perfdata_1cc.dat
2009-06-20 18:32 333,952 -------- c:\windows\system32\dllcache\srv.sys
2009-06-20 18:30 691,712 -------- c:\windows\system32\dllcache\inetcomm.dll
2009-06-20 16:52 16,384 a------t c:\temp\Perflib_Perfdata_c98.dat
2009-06-20 16:40 <DIR> --d----- c:\program files\Napster
2009-06-20 16:40 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Napster
2009-06-18 18:40 16,384 a------t c:\temp\Perflib_Perfdata_a5c.dat
2009-06-18 09:32 16,384 a------t c:\temp\Perflib_Perfdata_1a4.dat
2009-06-15 22:01 <DIR> --d----- c:\windows\system32\Adobe

==================== Find3M ====================

2009-06-09 17:56 266,240 -------- c:\windows\Setup1.exe
2009-06-09 17:56 73,216 a------- c:\windows\ODEUNST.EXE
2009-04-17 07:26 1,847,168 a------- c:\windows\system32\win32k.sys

============= FINISH: 20:49:33.37 ===============

Attached Files



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#2 Net_Surfer

Net_Surfer

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Posted 26 July 2009 - 04:30 AM

Hello and :thumbup2: to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here
.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.


Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay
.

-----------------------------------------------------------

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Kind regards
Net_Surfer

:)

#3 Orange Blossom

Orange Blossom

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Posted 01 August 2009 - 08:07 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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