Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows Security Suite Removal


  • This topic is locked This topic is locked
2 replies to this topic

#1 Nichan02301

Nichan02301

  • Members
  • 30 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:06:14 AM

Posted 15 July 2009 - 05:21 PM

I've got a system infected by Windows Security Suite, I've been able to fool it and run MBAM and Spyhunter as well as load Zone Alarm by renaming each executable for each program to winlogon.exe but I believe there is still some infection. I've used another computer to login to this website and also used a thumb drive to take the dds and attach files to load up, each time I put the thumb drive into my computer my virusscan comes up with m.exe Spy-Agent.dy Trojan appears and does get deleted.
I'm hoping you can assist. I've tried to install virus scanning software from both download.com and from cd and in each case the program closes and does not install.

Thanks


DDS (Ver_09-06-26.01) - NTFSx86
Run by Robert Hopkins at 20:54:49.32 on Tue 07/14/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1363 [GMT -4:00]

AV: Windows Security Suite *On-access scanning enabled* (Updated) {A8EDA40F-F813-4F62-995E-438E869B1E7F}
FW: Windows Security Suite *enabled* {D146EDE7-4402-4485-BE45-5143AA641152}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\svchost.exe -k HPService
C:\WINDOWS\System32\alg.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Network Assistant\ezi_hnm2.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Common Files\Symantec Shared\SecurityStatusSDK\SSDK02.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
J:\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = home.verizon.yahoo.com/
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=0080507
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - HP Print Enhancer
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.15642\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [EasyLinkAdvisor] "c:\program files\linksys easylink advisor\LinksysAgent.exe" /startup
uRun: [86474285770882324395200769716832] c:\program files\antivirus 2009\av2009.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [RoxioDragToDisc] "c:\program files\roxio\drag-to-disc\DrgToDsc.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [YOP] c:\progra~1\yahoo!\yop\yop.exe /autostart
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SpyHunter Security Suite] c:\program files\enigma software group\spyhunter\SpyHunter3.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dellne~1.lnk - c:\windows\installer\{0240bdfb-2995-4a3f-8c96-18d41282b716}\Icon0240BDFB3.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} - hxxp://www.musicnotes.com/download/mnviewer.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Notify: baaeabcedaa - c:\windows\system32\baaeabcedaa.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-7-14 353680]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
S0 138b4dfe704509b1e5890a7f5700fcbb;138b4dfe704509b1e5890a7f5700fcbb;c:\windows\system32\138b4dfe704509b1e5890a7f5700fcbb.sys --> c:\windows\system32\138b4dfe704509b1e5890a7f5700fcbb.sys [?]
S2 gupdate1c9e56c1f9d616a;Google Update Service (gupdate1c9e56c1f9d616a);c:\program files\google\update\GoogleUpdate.exe [2009-6-4 133104]

=============== Created Last 30 ================

2009-07-14 20:47 <DIR> --d----- c:\program files\JNL
2009-07-14 20:46 <DIR> --d----- c:\program files\Trend Micro
2009-07-14 20:23 4,212 a---h--- c:\windows\system32\zllictbl.dat
2009-07-14 20:23 1,221,008 a------- c:\windows\system32\zpeng25.dll
2009-07-14 20:23 <DIR> --d----- c:\windows\system32\ZoneLabs
2009-07-14 20:23 <DIR> --d----- c:\program files\Zone Labs
2009-07-14 20:23 348,371 a------- c:\windows\system32\vsconfig.xml
2009-07-14 20:22 <DIR> --d----- c:\windows\Internet Logs
2009-07-14 00:55 1,089,593 -------- c:\windows\system32\dllcache\ntprint.cat
2009-07-14 00:43 <DIR> --d----- c:\windows\system32\XPSViewer
2009-07-14 00:42 597,504 -------- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-07-14 00:42 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-07-14 00:42 575,488 -------- c:\windows\system32\dllcache\xpsshhdr.dll
2009-07-14 00:42 117,760 -------- c:\windows\system32\prntvpt.dll
2009-07-14 00:42 89,088 -------- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-07-14 00:42 <DIR> --d----- C:\39a4d4c0846ab3d26b23
2009-07-14 00:42 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-07-14 00:42 1,676,288 -------- c:\windows\system32\dllcache\xpssvcs.dll
2009-07-14 00:37 6,066,176 -------- c:\windows\system32\dllcache\ieframe.dll
2009-07-14 00:37 991,232 -------- c:\windows\system32\dllcache\ieframe.dll.mui
2009-07-14 00:37 459,264 -------- c:\windows\system32\dllcache\msfeeds.dll
2009-07-14 00:37 383,488 -------- c:\windows\system32\dllcache\ieapfltr.dll
2009-07-14 00:37 268,288 -------- c:\windows\system32\dllcache\iertutil.dll
2009-07-14 00:37 52,224 -------- c:\windows\system32\dllcache\msfeedsbs.dll
2009-07-14 00:37 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-07-14 00:37 2,455,488 -------- c:\windows\system32\dllcache\ieapfltr.dat
2009-07-14 00:37 63,488 -------- c:\windows\system32\dllcache\icardie.dll
2009-07-14 00:33 135,089 a------- c:\windows\system32\nvapps.nvb
2009-07-13 23:37 <DIR> --d----- c:\docume~1\robert~1\applic~1\Malwarebytes
2009-07-13 23:34 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-13 23:34 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-13 23:34 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-07-13 23:34 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-07-13 22:21 21,504 a------- c:\windows\system32\hidserv.dll
2009-07-13 22:21 21,504 a------- c:\windows\system32\dllcache\hidserv.dll
2009-07-12 14:26 <DIR> --d----- c:\windows\system32\appmgmt
2009-07-12 14:19 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Kaspersky Lab Setup Files
2009-07-11 08:42 <DIR> --dsh--- c:\docume~1\alluse~1\applic~1\48fd8
2009-07-11 08:28 <DIR> -cd----- c:\docume~1\alluse~1\applic~1\{81D4BDA8-1F33-4633-B176-8A7E942ABDE1}
2009-07-11 08:21 <DIR> --d----- c:\program files\CyberDefender
2009-07-11 08:02 <DIR> --d----- C:\delete

==================== Find3M ====================

2009-06-12 21:46 6,853,096 a------- C:\SpyHunter-Compact-OS.exe
2009-05-29 13:36 2,060,288 a------- c:\windows\system32\usbaaplrc.dll
2009-05-29 13:36 39,424 a------- c:\windows\system32\drivers\usbaapl.sys
2009-05-20 08:47 88,247 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-05-07 11:32 345,600 -------- c:\windows\system32\dllcache\localspl.dll
2009-04-29 00:56 827,392 a------- c:\windows\system32\wininet.dll
2009-04-29 00:56 827,392 -------- c:\windows\system32\dllcache\wininet.dll
2009-04-29 00:56 233,472 -------- c:\windows\system32\dllcache\webcheck.dll
2009-04-29 00:56 1,159,680 -------- c:\windows\system32\dllcache\urlmon.dll
2009-04-29 00:56 671,232 -------- c:\windows\system32\dllcache\mstime.dll
2009-04-29 00:56 105,984 -------- c:\windows\system32\dllcache\url.dll
2009-04-29 00:56 102,912 -------- c:\windows\system32\dllcache\occache.dll
2009-04-29 00:56 44,544 -------- c:\windows\system32\dllcache\pngfilt.dll
2009-04-29 00:56 3,596,288 -------- c:\windows\system32\dllcache\mshtml.dll
2009-04-29 00:56 477,696 -------- c:\windows\system32\dllcache\mshtmled.dll
2009-04-29 00:56 193,024 -------- c:\windows\system32\dllcache\msrating.dll
2009-04-29 00:55 27,648 -------- c:\windows\system32\dllcache\jsproxy.dll
2009-04-29 00:55 44,544 -------- c:\windows\system32\dllcache\iernonce.dll
2009-04-29 00:55 78,336 a------- c:\windows\system32\ieencode.dll
2009-04-29 00:55 385,024 -------- c:\windows\system32\dllcache\iedkcs32.dll
2009-04-29 00:55 230,400 -------- c:\windows\system32\dllcache\ieaksie.dll
2009-04-29 00:55 214,528 -------- c:\windows\system32\dllcache\dxtrans.dll
2009-04-29 00:55 153,088 -------- c:\windows\system32\dllcache\ieakeng.dll
2009-04-29 00:55 133,120 -------- c:\windows\system32\dllcache\extmgr.dll
2009-04-29 00:55 78,336 -------- c:\windows\system32\dllcache\ieencode.dll
2009-04-29 00:55 347,136 -------- c:\windows\system32\dllcache\dxtmsft.dll
2009-04-29 00:55 124,928 -------- c:\windows\system32\dllcache\advpack.dll
2009-04-29 00:46 1,499,136 -------- c:\windows\system32\dllcache\shdocvw.dll
2009-04-28 05:05 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-04-25 01:27 636,088 -------- c:\windows\system32\dllcache\iexplore.exe
2009-04-25 01:26 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2009-04-17 08:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-17 08:26 1,847,168 -------- c:\windows\system32\dllcache\win32k.sys
2008-09-17 19:26 10,005 a--sh--- c:\windows\system32\AaJRYcdd.ini2

Attached Files



BC AdBot (Login to Remove)

 


#2 Guest_superbird_*

Guest_superbird_*

  • Guests
  • OFFLINE
  •  

Posted 26 July 2009 - 04:03 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,903 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN

Posted 01 August 2009 - 06:39 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users