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Infected with some unknown virus/spyware


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#1 mysterious_w

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Posted 15 July 2009 - 02:21 PM

Hello.

I think my machine was infected when I accidently clicked on some pop-up or banner ad. I first noticed I was infected when loads of warnings from a fake anti-spyware product (that I hadn't realized I had downloaded/installed), started to pop-up.

I've ran Malwarebytes Anti-Malware, Spybot S&D, and AVG Free 8.5 multiple times, and now Malwarebytes has said there are no infections present. However, when I boot up and login, it rarely completes all the startup procedures and just freezes instead. If I do manage to login, a short time later I will get a scrambled BSOD before the machine restarts itself (No idea what the prompt is for the BSOD).

I am running Windows Visa Home Basic, and I don't have any system restore points I can use.

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#2 boopme

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Posted 15 July 2009 - 03:31 PM

Hello and welcome /// please post your last infected MBAM (Malwarebytes)log so we can see what was found.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.


Next run ATF and SAS:

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
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#3 mysterious_w

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Posted 15 July 2009 - 05:21 PM

I've cleaned with ATF, but I can only boot into safe mode, and therefore can't install SUPER (Windows Installer not enabled).

Here is the last MBAM log:

Malwarebytes' Anti-Malware 1.39
Database version: 2432
Windows 6.0.6000

2009-07-15 20:17:33
mbam-log-2009-07-15 (20-17-33).txt

Scan type: Quick Scan
Objects scanned: 74409
Time elapsed: 3 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




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