Posted 15 July 2009 - 11:38 AM
My PC got infected about a week ago. There must be different, or newer versions of this, because pretty much
anything I do does not work. Can't get into safe mode, can't install any kind of programs or tools including the
DDS Tool (so no log), can't end processes, can't go into add/delete programs, can't go into system restore to turn
it off, can't open Task Manager, I go to "Run" and type "msconfig", and the configuration utility does NOT open.
I've tried some versions of Hiren's and Ultimate Boot CDs, but nothing I can figure out seems to help. I've looked
at YouTube videos on removing System Security, but on the videos they CAN boot into safe mode, go into Task
Manager, go to System Configuration, etc. where as I CAN'T.
Is there anything else I can do? Any advise would be appreciated. I am OK with PCs, but very, very, very basic.
Please talk to me in the simplest terms.