HiJackThis Log: Please Help Diagnose

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:30:32 AM, on 16/07/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Program Files\Windows Live\Family Safety\fsssvc.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Sony\Content Transfer\ContentTransferWMDetector.exe
C:\Program Files\Windows Live\Family Safety\fsui.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Webroot\WebrootSecurity\SSU.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\sdclt.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\explorer.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10b.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\System32\notepad.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.allhomes.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll
O2 - BHO: Media Access Startup - {25B8D58C-B0CB-46b0-BA64-05B3804E4E86} - C:\Program Files\Media Access Startup\1.0.0.610\HPIEAddOn.dll (file missing)
O2 - BHO: NP Helper Class - {35B8D58C-B0CB-46b0-BA64-05B3804E4E86} - C:\Program Files\Internet Saving Optimizer\3.1.0.3900\NPIEAddOn.dll
O2 - BHO: Windows Live Family Safety Browser Helper - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files\Windows Live\Family Safety\fssbho.dll
O2 - BHO: Click-to-Call BHO - {5C255C8A-E604-49b4-9D64-90988571CECB} - C:\Program Files\Windows Live\Messenger\wlchtc.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\3.0.0.135\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\3.0.0.135\IPSBHO.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.0.0.135\coIEPlg.dll
O4 - HKLM\..\Run: [ContentTransferWMDetector.exe] "C:\Program Files\Sony\Content Transfer\ContentTransferWMDetector.exe"
O4 - HKLM\..\Run: [fssui] "C:\Program Files\Windows Live\Family Safety\fsui.exe" -autorun
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [hpqSRMon] "C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun
O4 - HKLM\..\Run: [Ad-Watch] "C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe" /startintray
O4 - HKLM\..\Run: [Carbonite Backup] "C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe"
O4 - HKCU\..\Run: [Sidebar] "C:\Program Files\Windows Sidebar\sidebar.exe" /autoRun
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] "C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/co...ex/qtplugin.cab
O16 - DPF: {09E3F46C-28AB-4D1F-BCDF-B839F244DF68} - http://loadit.com.au/install/setup.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} (Image Uploader Control) - http://www.bigwphotos.com.au/bigw/ax/ImageUploader5.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {80AEEC0E-A2BE-4B8D-985F-350FE869DC40} (HPDDClientExec Class) - http://h20264.www2.hp.com/ediags/dd/instal...osticsVista.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/p...obat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Engine\3.0.0.135\coIEPlg.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - Unknown owner - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe (file missing)
O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Update Service (gupdate1c99b1841e8840) (gupdate1c99b1841e8840) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Unknown owner - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe (file missing)
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec RemoteAssist - Unknown owner - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe (file missing)
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 15005 bytes

I have no idea what I'm doing and this is my last chance at trying to find out what is wrong with my computer. It started with the computer freezing and shutting down then pop-ups (sometimes up to 5x new windows will open buy themself) + the computer is very slow

I am runninh Norton 360 version 3 and it has not picked up anything ???

But I'm sure I have something but just can't find it...............

Thank You for any help


DDS (Ver_09-06-26.01) - NTFSx86 NETWORK
Run by Office PC at 20:21:55.80 on Sat 18/07/2009
Internet Explorer: 8.0.6001.18783 BrowserJavaVersion: 1.6.0_13
Microsoft® Windows Vistaâ„¢ Business 6.0.6001.1.1252.61.1033.18.2036.1380 [GMT 10:00]

SP: Lavasoft Ad-Watch Live! *disabled* (Updated) {67844DAE-4F77-4D69-9457-98E8CFFDAA22}
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *enabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Users\Office PC\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uLocal Page = \blank.htm
uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.allhomes.com.au/
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: eBay Toolbar Helper: {22d8e815-4a5e-4dfb-845e-aab64207f5bd} - c:\program files\ebay\ebay toolbar2\eBayTb.dll
BHO: Media Access Startup: {25b8d58c-b0cb-46b0-ba64-05b3804e4e86} - c:\program files\media access startup\1.0.0.610\HPIEAddOn.dll
BHO: NP Helper Class: {35b8d58c-b0cb-46b0-ba64-05b3804e4e86} - c:\program files\internet saving optimizer\3.1.0.3900\NPIEAddOn.dll
BHO: Windows Live Family Safety Browser Helper Class: {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - c:\program files\windows live\family safety\fssbho.dll
BHO: Click-to-Call BHO: {5c255c8a-e604-49b4-9d64-90988571cecb} - c:\program files\windows live\messenger\wlchtc.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.0.0.135\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.0.0.135\IPSBHO.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.15642\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: eBay Toolbar: {92085ad4-f48a-450d-bd93-b28cc7df67ce} - c:\program files\ebay\ebay toolbar2\eBayTb.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.0.0.135\coIEPlg.dll
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
uRun: [Sidebar] "c:\program files\windows sidebar\sidebar.exe" /autoRun
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [SUPERAntiSpyware] "c:\program files\superantispyware\SUPERAntiSpyware.exe"
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [GBMLite8AgentLaCie] c:\program files\genie-soft\gbalite8lacie\GBMAgent.exe
mRun: [<NO NAME>]
mRun: [ContentTransferWMDetector.exe] "c:\program files\sony\content transfer\ContentTransferWMDetector.exe"
mRun: [fssui] "c:\program files\windows live\family safety\fsui.exe" -autorun
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
mRun: [hpqSRMon] "c:\program files\hp\digital imaging\bin\hpqSRMon.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun
mRun: [Ad-Watch] "c:\program files\lavasoft\ad-aware\AAWTray.exe"
mRun: [Carbonite Backup] "c:\program files\carbonite\carbonite backup\CarboniteUI.exe"
mRun: [GBMLite8AgentLaCie] c:\program files\genie-soft\gbalite8lacie\GBMAgent.exe
mRun: [SpySweeper] "c:\program files\webroot\webrootsecurity\SpySweeperUI.exe" /startintray
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: c:\program files\ebay\ebay toolbar2\eBayTb.dll/RCSearch.html
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: eBay Search - c:\program files\ebay\ebay toolbar2\eBayTb.dll/RCSearch.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {09E3F46C-28AB-4D1F-BCDF-B839F244DF68} - hxxp://loadit.com.au/install/setup.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} - hxxp://www.bigwphotos.com.au/bigw/ax/ImageUploader5.cab
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {80AEEC0E-A2BE-4B8D-985F-350FE869DC40} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsVista.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.0.0.135\CoIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxdev.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\users\office~1\appdata\roaming\mozilla\firefox\profiles\mn0sj4e1.default\
FF - prefs.js: browser.startup.homepage - www.facebook.com
FF - component: c:\program files\internet saving optimizer\3.1.0.3900\ff\components\NPFFAddOn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\common-use signing interface\bin\npCsiPlugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs0bbc.sys [2009-4-21 29808]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0300000.087\SymEFA.sys [2009-6-20 310320]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-10 951632]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-2-6 356920]
R2 WRConsumerService;Webroot Client Service;c:\program files\webroot\webrootsecurity\WRConsumerService.exe [2009-7-8 1205760]
S1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0300000.087\BHDrvx86.sys [2009-6-20 258608]
S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0300000.087\cchpx86.sys [2009-6-20 482352]
S1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090715.003\IDSvix86.sys [2009-7-18 293424]
S1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-6-23 9968]
S1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-6-23 72944]
S2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2008-12-28 55264]
S2 fsssvc;Windows Live Family Safety;c:\program files\windows live\family safety\fsssvc.exe [2008-12-8 533344]
S2 gupdate1c99b1841e8840;Google Update Service (gupdate1c99b1841e8840);c:\program files\google\update\GoogleUpdate.exe [2009-3-2 133104]
S2 N360;Norton 360;c:\program files\norton 360\engine\3.0.0.135\ccSvcHst.exe [2009-6-20 115560]
S2 Nero BackItUp Scheduler 4.0;Nero BackItUp Scheduler 4.0;c:\program files\common files\nero\nero backitup 4\nbservice.exe --> c:\program files\common files\nero\nero backitup 4\NBService.exe [?]
S2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-5-19 240512]
S2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2009-4-24 92008]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-6-20 101936]
S3 getPlus® Helper;getPlus® Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2009-5-6 33176]
S3 rt70x86;Belkin Wireless G USB Network Adapter Driver for Vista;c:\windows\system32\drivers\netr70.sys [2007-10-9 291840]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-6-23 7408]
S3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\n360\0300000.087\symndisv.sys [2009-6-20 39984]
S3 VST_DPV;VST_DPV;c:\windows\system32\drivers\VSTDPV3.SYS [2006-11-2 987648]
S3 VSTHWBS2;VSTHWBS2;c:\windows\system32\drivers\VSTBS23.SYS [2006-11-2 251904]

=============== Created Last 30 ================

2009-07-17 21:52 <DIR> --d----- c:\users\office~1\appdata\roaming\Genie-Soft
2009-07-17 21:49 <DIR> --d----- c:\program files\Genie-Soft
2009-07-17 11:21 26 a------- c:\windows\Zone.Identifier
2009-07-16 00:13 <DIR> --d----- c:\program files\Trend Micro
2009-07-15 23:23 <DIR> --d----- c:\programdata\Carbonite
2009-07-15 23:23 <DIR> --d----- c:\program files\Carbonite
2009-07-15 23:23 <DIR> --d----- c:\progra~2\Carbonite
2009-07-15 18:57 15,688 a------- c:\windows\system32\lsdelete.exe
2009-07-15 13:12 156,672 a------- c:\windows\system32\t2embed.dll
2009-07-15 13:12 289,792 a------- c:\windows\system32\atmfd.dll
2009-07-15 13:12 72,704 a------- c:\windows\system32\fontsub.dll
2009-07-15 13:12 10,240 a------- c:\windows\system32\dciman32.dll
2009-07-12 16:35 <DIR> --d----- c:\users\office pc\MSN BackUp
2009-07-08 20:30 <DIR> -cd-h--- c:\programdata\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-07-08 20:30 <DIR> -cd-h--- c:\progra~2\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-07-08 13:59 <DIR> --d----- c:\program files\MSSOAP
2009-07-08 13:59 <DIR> --d----- c:\program files\common files\MSSoap
2009-07-08 13:59 1,563,008 a------- c:\windows\WRSetup.dll
2009-07-08 13:58 <DIR> --d----- c:\users\office~1\appdata\roaming\Webroot
2009-07-08 13:58 <DIR> --d----- c:\programdata\Webroot
2009-07-08 13:58 <DIR> --d----- c:\program files\Webroot
2009-07-08 13:58 <DIR> --d----- c:\progra~2\Webroot
2009-07-08 13:51 <DIR> --d----- c:\programdata\SUPERAntiSpyware.com
2009-07-08 13:51 <DIR> --d----- c:\progra~2\SUPERAntiSpyware.com
2009-07-08 13:49 <DIR> --d----- c:\users\office~1\appdata\roaming\SUPERAntiSpyware.com
2009-07-08 13:49 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-07-08 13:47 164 a------- c:\windows\install.dat
2009-07-08 13:45 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-06-21 06:58 <DIR> --d----- c:\users\office~1\appdata\roaming\Malwarebytes
2009-06-21 06:58 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-21 06:58 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-06-21 06:58 <DIR> --d----- c:\programdata\Malwarebytes
2009-06-21 06:58 <DIR> --d----- c:\progra~2\Malwarebytes
2009-06-21 06:58 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-06-21 06:31 <DIR> --d----- c:\program files\Defraggler
2009-06-21 06:05 <DIR> --d----- c:\program files\WinDirStat
2009-06-21 05:37 <DIR> --d----- c:\program files\Yahoo!
2009-06-21 05:37 <DIR> --d----- c:\program files\CCleaner
2009-06-21 05:25 <DIR> --d----- c:\program files\VS Revo Group
2009-06-20 22:32 25,136 a----r-- c:\windows\system32\drivers\SymIMV.sys
2009-06-20 22:32 <DIR> --d----- c:\windows\system32\drivers\N360
2009-06-20 22:32 <DIR> --d----- c:\program files\Norton 360

==================== Find3M ====================

2009-06-20 22:32 143,360 a------- c:\windows\inf\infstrng.dat
2009-06-20 22:32 86,016 a------- c:\windows\inf\infstor.dat
2009-06-20 22:32 51,200 a------- c:\windows\inf\infpub.dat
2009-06-20 22:32 124,464 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-06-20 22:32 7,386 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-06-20 22:32 805 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-06-20 16:29 20 ----h--- c:\programdata\PKP_DLdu.DAT
2009-06-20 16:29 20 ----h--- c:\progra~2\PKP_DLdu.DAT
2009-06-13 19:13 106,496 a------- c:\windows\system32\ATL71.DLL
2009-05-28 15:50 116,843 a------- c:\windows\hpqins00.dat
2009-05-09 15:50 915,456 a------- c:\windows\system32\wininet.dll
2009-05-09 15:34 71,680 a------- c:\windows\system32\iesetup.dll
2009-04-23 22:43 784,896 a------- c:\windows\system32\rpcrt4.dll
2009-04-23 22:42 636,928 a------- c:\windows\system32\localspl.dll
2009-04-21 21:55 2,033,152 a------- c:\windows\system32\win32k.sys
2009-02-12 23:12 160 a------- c:\users\office~1\appdata\roaming\wklnhst.dat
2008-11-02 08:53 166,144 a------- c:\users\office pc\DECCHECKSetup.EXE
2008-10-20 17:25 56 a---h--- c:\programdata\ezsidmv.dat
2008-10-20 17:25 56 a---h--- c:\progra~2\ezsidmv.dat
2008-06-12 03:10 665,600 a------- c:\windows\inf\drvindex.dat
2008-05-24 17:21 87,608 a------- c:\users\office~1\appdata\roaming\inst.exe
2008-05-24 17:21 47,360 a------- c:\users\office~1\appdata\roaming\pcouffin.sys
2008-04-02 21:29 174 a--sh--- c:\program files\desktop.ini
2008-03-18 09:07 84 a--sh--- c:\program files\desktop (2).ini
2007-11-14 13:18 170,995,048 a------- c:\users\office pc\AIO_CDB_Full_Network_enu.exe
2007-09-30 17:12 531,359 a------- c:\users\office pc\namtai_eyetoy_drivers.zip
2007-09-15 08:33 10,846,136 a------- c:\users\office pc\DVD SHRINK.exe
2006-11-02 22:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 22:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 22:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 22:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 19:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 19:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 19:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 19:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 20:22:09.03

Edited by Orange Blossom, 18 July 2009 - 11:52 PM.
Merged topics. ~ OB

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.scr
  • DDS.pif
• Double click on the DDS icon, allow it to run.
• A small box will open, with an explaination about the tool. No input is needed, the scan is running.
• Notepad will open with the results.
• Follow the instructions that pop up for posting the results.
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic