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Something is Very Wrong with my Computer

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3 replies to this topic

#1 Tequilla Sunrise

Tequilla Sunrise

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  • 36 posts
  • Gender:Female
  • Location:Earth 3rd Rock From the Sun
  • Local time:04:00 PM

Posted 15 July 2009 - 06:45 AM

Hi I had help last week from Chewy & my computer worked great for a couple of days - but has slowly been going bonkers - is the only way I can describe. At first my desktop background picture dissappeared & when trying to get it back, it won't load on the desktop. Then my alt, ctrl, dlt will display - but I'm not able to end any of the programs, I click on the file, click end and nothing - won't shut the computer down either. Tonight is the last staw, I'm typing blindly so to speack because everything, is hyroglypics (I'm a bad speller please bare with me) bottom line it's japanese to me. I think it's called WebDings, or Wingdings in the font settings?
http://www.bleepingcomputer.com/forums/posthjtlog.html shows up in my address bar as all these symbols, my start menu (radio buttons) the clock on the bottom right - Everything. When I right click on my desktop to go into the system properties that is all messed up too, and I have no idea which tab is which because I can't read symbols. The only way to make this somewhat bearable is that I changed my Windows XP theme to classic & file by file on the advanced tab I changed the fonts to "fixdays" the only other obtion was system fonts & I believe that's these symbol thingys. I've tried to follow the directions with this DDS thing, but again it's shows as symbols so hopefully it will "copy & paste" ok so that I can get help. At this time I don't have the money to take the computer in to a pc tech ... nor purchase another computer. I'm lost without the use of my computer - I'm hoping someone can make sense out of what is happening & help. Thanks in advance.
Trina Glasgow

DDS (Ver_09-06-26.01) - NTFSx86
Run by Joey at 4:19:22.71 on Wed 07/15/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.383.73 [GMT -7:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\System32\svchost.exe -k eapsvcs
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k dot3svc
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe
C:\Program Files\USB Disk Win98 Driver\Res.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\IObit\IObit Security 360\IS360tray.exe
C:\Documents and Settings\Joey\Joey.exe
C:\Program Files\Common Files\MySoftware\Newsflsh.exe
C:\Program Files\IObit\IObit Security 360\IS360srv.exe
C:\Program Files\VZones\vzlogin.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG8\avgscanx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Documents and Settings\Joey\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.crawler.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=66010
uSearchMigratedDefaultURL = hxxp://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?}
mSearchAssistant = hxxp://www.crawler.com/search/ie.aspx?tb_id=66010
mCustomizeSearch = hxxp://dnl.crawler.com/support/sa_customize.aspx?TbId=66010
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
uURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {fbaa6932-b59b-4854-8041-27a233394ba3} - No File
TB: {b6bb2c0a-8d74-4664-a1cd-103bd9a69de9} - No File
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File
uRun: [Joey] c:\documents and settings\joey\Joey.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [LPManager] c:\progra~1\lenovo\lenovo~1\LPMGR.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [Mouse Suite 98 Daemon] ICO.EXE
mRun: [USB Storage Toolbox] c:\program files\usb disk win98 driver\Res.EXE
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [tsnpstd3] c:\windows\tsnpstd3.exe
mRun: [snpstd3] c:\windows\vsnpstd3.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [IObit Security 360] c:\program files\iobit\iobit security 360\IS360tray.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [TelusWCC_UninstallTracking] c:\docume~1\joey\locals~1\temp\IHU28.tmp.exe /uninstalltrackingvendor=TelusWCC
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\newsfl~1.lnk - c:\program files\common files\mysoftware\Newsflsh.exe
uPolicies-explorer: EditLevel = 0 (0x0)
uPolicies-explorer: NoCommonGroups = 0 (0x0)
IE: Add to AMV Converter... - c:\program files\mp3 player utilities 4.18\amvconverter\grab.html
IE: {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - c:\program files\paltalk messenger\Paltalk.exe
IE: {d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\documents and settings\joey\start menu\programs\imvu\Run IMVU.lnk
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase1140.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: win_spool2 - win_spool2.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\joey\applic~1\mozilla\firefox\profiles\2elsk4rq.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.fastbrowsersearch.com/results/results.aspx?s=DEF&v=18&q=
FF - prefs.js: browser.search.selectedEngine - Fast Browser Search
FF - prefs.js: browser.startup.homepage - hxxp://mail.live.com/default.aspx?wa=wsignin1.0|http://www.vzones.com/launcher_page.htm|http://www.vzoners.com/NHWelcomers/thewelcomers.htm|http://forums.vzones.com/forum/forumdisplay.php?f=257|http://www.yidio.com/ah-manifestation-meditation-part-1/id/2142527839|http://www.lisabeachy.com/Angel_Messages.html|http://listen.grooveshark.com/#
FF - prefs.js: keyword.URL - hxxp://www.fastbrowsersearch.com/results/results.aspx?s=NAUS&v=18&tid={72B41F2F-ADCD-39A9-E7AF-16CC9FF8E9AA}&q=
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll

FF - user.js: browser.cache.memory.capacity - 16000
FF - user.js: browser.chrome.favicons - fales
FF - user.js: browser.display.show_image_placeholders - true
FF - user.js: browser.turbo.enabled - true
FF - user.js: browser.urlbar.autocomplete.enabled - true
FF - user.js: browser.urlbar.autofill - true
FF - user.js: content.max.tokenizing.time - 3000000
FF - user.js: content.maxtextrun - 4095
FF - user.js: content.notify.backoffcount - 5
FF - user.js: content.notify.interval - 1000000
FF - user.js: content.notify.ontimer - true
FF - user.js: content.switch.threshold - 1000000
FF - user.js: dom.disable_window_status_change - true
FF - user.js: network.http.max-connections - 48
FF - user.js: network.http.max-connections-per-server - 16
FF - user.js: network.http.max-persistent-connections-per-proxy - 16
FF - user.js: network.http.max-persistent-connections-per-server - 8
FF - user.js: network.http.pipelining - true
FF - user.js: network.http.pipelining.firstrequest - true
FF - user.js: network.http.pipelining.maxrequests - 8
FF - user.js: network.http.proxy.pipelining - true
FF - user.js: network.http.request.max-start-delay - 0
FF - user.js: nglayout.initialpaint.delay - 1000
FF - user.js: plugin.expose_full_path - true
FF - user.js: ui.submenuDelay - 0
FF - user.js: yahoo.homepage.dontask - true

============= SERVICES / DRIVERS ===============

R0 Achernar;Achernar - SCSI Command Filters;c:\windows\system32\drivers\Achernar.sys [2008-6-20 16855]
R1 AvgLdx86;AVG LinkScanner® AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-7-2 335752]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-7-2 27784]
R1 AvgTdiX;AVG LinkScanner® Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-7-2 108552]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-7-2 298776]
R3 Aldebaran;Aldebaran - SCSI Command Filters;c:\windows\system32\drivers\Aldebaran.sys [2008-6-20 21808]
R3 IS360service;IS360service;c:\program files\iobit\iobit security 360\IS360srv.exe [2009-7-3 224528]
R3 pelmouse;Mouse Suite Driver;c:\windows\system32\drivers\PELMOUSE.SYS [2008-7-6 16384]
R3 pelusblf;USB Mouse Low Filter Driver;c:\windows\system32\drivers\pelusblf.sys [2008-7-6 9216]

=============== Created Last 30 ================

2009-07-15 00:56 397,312 a------- c:\windows\system32\MSRDO20.DLL
2009-07-15 00:56 46,517 a------- c:\windows\system32\msorcl32.hlp
2009-07-15 00:56 1,731 a------- c:\windows\system32\msorcl32.cnt
2009-07-12 03:05 <DIR> --d----- C:\a4677d441b89b0b192d74ab24a
2009-07-08 13:14 1,374 a------- c:\windows\imsins.BAK
2009-07-06 10:42 <DIR> --d----- c:\windows\system32\URTTEMP
2009-07-04 12:04 256 a------- c:\windows\_delis32.ini
2009-07-04 11:11 <DIR> --d----- c:\docume~1\joey\applic~1\Malwarebytes
2009-07-04 11:10 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-07-04 08:42 12 a------- c:\documents and settings\joey\settings.dat
2009-07-03 13:01 <DIR> --d----- c:\docume~1\alluse~1\applic~1\IObit
2009-07-03 10:19 <DIR> --d----- c:\program files\IObit
2009-07-03 10:19 <DIR> --d----- c:\docume~1\joey\applic~1\IObit
2009-07-03 10:10 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-07-03 09:34 <DIR> --d-h--- c:\windows\PIF
2009-07-03 09:26 <DIR> --d----- c:\program files\CCleaner
2009-07-02 09:41 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-07-02 09:07 335,752 a------- c:\windows\system32\drivers\avgldx86.sys
2009-07-02 09:07 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-07-02 09:07 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-07-02 09:07 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-07-02 09:07 <DIR> --d----- c:\docume~1\alluse~1\applic~1\AVG Security Toolbar
2009-07-02 09:07 <DIR> --d----- c:\program files\AVG
2009-07-02 09:07 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-07-01 19:06 132,608 a------- c:\windows\system32\fxsclntR.dll
2009-07-01 19:06 111,104 a------- c:\windows\system32\fxscfgwz.dll
2009-07-01 19:06 61,960 a------- c:\windows\system32\wbem\snmpsmir.mof
2009-07-01 19:06 31,744 a------- c:\windows\system32\fxsroute.dll
2009-07-01 19:06 11,264 a------- c:\windows\system32\fxssend.exe
2009-07-01 19:06 10,240 a------- c:\windows\system32\wbem\snmpstup.dll
2009-07-01 19:06 2,094 a------- c:\windows\system32\wbem\snmpreg.mof
2009-07-01 19:06 1,793 a------- c:\windows\system32\fxsperf.ini
2009-07-01 19:06 57 a------- c:\windows\system32\mapisvc.inf
2009-07-01 11:31 55,296 a------- c:\windows\system32\drivers\rp_skt32.sys
2009-07-01 11:31 48,384 a------- c:\windows\system32\drivers\rp_pkt32.sys
2009-07-01 09:41 <DIR> --d----- c:\program files\common files\Uninstall
2009-07-01 09:34 283 a------- c:\documents and settings\joey\tycjtt.bat
2009-07-01 02:53 93 a------- c:\windows\system32\hjgruivayoaeub.dat
2009-07-01 02:52 16,158 a------- c:\windows\system32\hjgruiiltltrfg.dat
2009-07-01 02:51 365 a------- c:\documents and settings\joey\yfhoyy.bat
2009-07-01 02:45 0 a------- c:\windows\system32\uactmp.db
2009-06-30 23:30 365 a------- c:\documents and settings\joey\rtgjmc.bat
2009-06-30 23:26 1,110,399 a------- c:\windows\system32\UACnitbakxisoreqvabn.db
2009-06-30 23:26 310 a------- c:\windows\system32\UACjlipyisbyxcbpyetl.dat
2009-06-30 23:25 53,248 ---shr-- c:\documents and settings\joey\Joey.exe
2009-06-18 18:33 <DIR> --d----- c:\docume~1\joey\applic~1\IMVU
2009-06-18 18:33 <DIR> --d----- c:\docume~1\joey\applic~1\IMVUClient
2009-06-16 07:36 119,808 -c------ c:\windows\system32\dllcache\t2embed.dll
2009-06-16 07:36 81,920 -c------ c:\windows\system32\dllcache\fontsub.dll

==================== Find3M ====================

2009-06-28 15:10 807,968 a--sh--- c:\windows\system32\drivers\fidbox2.dat
2009-06-27 08:07 12,941,856 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-06-16 15:41 161,420 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-06-16 15:41 49,868 a--sh--- c:\windows\system32\drivers\fidbox2.idx
2009-06-16 07:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 07:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-05 13:02 34 a------- c:\documents and settings\joey\jagex_runescape_preferences.dat
2009-06-03 12:09 1,291,264 -------- c:\windows\system32\quartz.dll
2009-05-30 22:27 55,842 a--sh--- c:\windows\system32\2loops_niw.dat
2009-05-12 22:15 915,456 a------- c:\windows\system32\wininet.dll
2009-05-07 08:32 345,600 -------- c:\windows\system32\localspl.dll
2009-04-17 05:26 1,847,168 -------- c:\windows\system32\win32k.sys
2008-10-05 09:21 8,981,504 -------- c:\program files\winamp5541_full_emusic-7plus_en-us.exe
2008-08-20 21:37 71 -------- c:\documents and settings\joey\5285.bat
2008-06-20 17:45 7,496,920 -------- c:\program files\Firefox Setup 3.0.exe

============= FINISH: 4:21:10.51 ===============

Attached Files

Tequilla Sunrise

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#2 Tequilla Sunrise

Tequilla Sunrise
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Posted 16 July 2009 - 01:28 AM

I guess this one must have all the proffessionals stumped too! - I have no idea how to fix this Anybody? Has anyone had this problem and if so how did you fix it?



While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Orange Blossom ~ forum moderator

Edited by Orange Blossom, 24 July 2009 - 08:06 PM.

Tequilla Sunrise

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#3 fireman4it


    Bleepin' Fireman

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Posted 25 July 2009 - 03:33 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

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The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.



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#4 teacup61


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Posted 31 July 2009 - 01:08 AM

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Error reading poptart in Drive A: Delete kids y/n?

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