Daughter's laptop, a Dell Inspiron 6400 running Vista Home Basic. I very rarely see it as she's usually in her bedroom chatting to her mates on it. However, she brought it to me yesterday. Apparently a Windows upgrade had been applied to her laptop, and at the next boot, wouldn't work. We got the options for Recover Vista, but that stuck at about 50000 files (of 90000) in on a registry entry failure (sorry can't remember which one, for reasons that will become obvious). The only option was to hard boot the PC.
Trying to get into safe mode failed at the crcdisk.sys file, which I believe is a cyclical redundancy, disk error? I have a Windows Vista disk (albeit Dell branded) and that started to do the recovery, but again failed. Finally, I am now getting the 0x0000C1F5 blue screen of death on every attempted Vista boot (but not on the XP boot I did) for which Microsoft haven't issued a fix for. I therefore haven't been able to restore from a restore point prior to the upgrade.
It seems that the only solution is a reinstall, which I am loath to do because I haven't yet recovered my daughter's documents.
So I have a few options which I'd like an opinion on the best way to proceed?
1) Boot from a Linux disk and fix the $TxfLog file which apparently is causing the BSOD. However, this probably won't sort the upgrade issue nor the inability to get into Safe Mode.
2) Boot from something like BartPE and try a chkdsk fix on the hard drive. I guess that might also give me a chance to hook up a USB drive and copy her documents off the system prior to a wipe and reinstall.
The final one is use my Windows XP disk (or whatever) and wipe the drive and reinstall.
Edited by GarryB, 15 July 2009 - 04:45 AM.