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Network Bot Attack


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6 replies to this topic

#1 tads

tads

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Posted 14 July 2009 - 09:04 PM

The network adminstrator at my college kicked me off of the wireless network because my laptop was doing an obscene amount of traffic to a whole bunch of different sites, through a whole bunch of different ports on my computer. I have already erased the hard drive on this computer, I am wondering if it affected the other computers on my network. I am attaching the hijackthis files for the two computers. I realize that these are not in dds but I had already ran them as I read the how-to guide. If you want me to repost just let me know.

If these two computers are clean it will let me know if I need to talk to the rest of the people who use this connection if they should re-install their software.


Thanks,

Carl

Attached Files


Edited by tads, 15 July 2009 - 05:37 AM.


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#2 pwgib

pwgib

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  • Local time:03:42 AM

Posted 25 July 2009 - 10:28 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
PW

#3 tads

tads
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Posted 25 July 2009 - 10:42 AM

here is the file for one of the computers that was on the same network as the computer that had this trojan/bot on it. I'm wondering if it is infected too.


DDS (Ver_09-06-26.01) - NTFSx86
Run by Susie at 11:37:00.46 on Sat 07/25/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_13
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2037.988 [GMT -4:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\dlbkcoms.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Sony\VAIO Event Service\VESMgrSub.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\DllHost.exe
C:\Users\Susie\AppData\Local\Temp\Temp1_ZoomIt[1].zip\ZoomIt.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Susie\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.google.com/ig?hl=en
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
mDefault_Page_URL = hxxp://www.sony.com/vaiopeople
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mWinlogon: Userinit=Userinit.exe
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.15642\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: {E67C74F4-A00A-4F2C-9FEC-FD9DC004A67F} - No File
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [ISBMgr.exe] "c:\program files\sony\isb utility\ISBMgr.exe"
mRun: [VAIOSecurity] "c:\program files\sony\vaio security center\VSC.exe" 1
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office10\EXCEL.EXE/3000
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {C6D25826-96AE-462F-A852-BB33B882B723} - hxxp://duanereade.storefront.com/images/global/activex/SFImageUpload1_4.CAB
DPF: {C7DEDA04-2FFF-4B81-AE66-0A0E0EF4AD2F} - hxxp://pephoto.lifepics.com/net/Uploader/LPUploader57.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Notify: igfxcui - igfxdev.dll
Notify: VESWinlogon - VESWinlogon.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\susie\appdata\roaming\mozilla\firefox\profiles\wzumk81v.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\picasa3\npPicasa2.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\users\susie\appdata\roaming\mozilla\firefox\profiles\wzumk81v.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp07075003.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");

============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-4-4 130936]
R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [2009-4-4 51488]
R0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [2009-4-4 39200]
R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [2009-4-4 159600]
R2 dlbk_device;dlbk_device;c:\windows\system32\dlbkcoms.exe -service --> c:\windows\system32\dlbkcoms.exe -service [?]
R2 MSSQL$VAIO_VEDB;SQL Server (VAIO_VEDB);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2008-11-24 29263712]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-4-4 348752]
R3 pctplsg;pctplsg;c:\windows\system32\drivers\pctplsg.sys [2009-4-4 64392]
R3 R5U870FLx86;R5U870 UVC Lower Filter ;c:\windows\system32\drivers\R5U870FLx86.sys [2006-12-19 72704]
R3 R5U870FUx86;R5U870 UVC Upper Filter ;c:\windows\system32\drivers\R5U870FUx86.sys [2006-12-19 43904]
R3 SonyImgF;Sony Image Conversion Filter Driver;c:\windows\system32\drivers\SonyImgF.sys [2006-12-19 30976]
R3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [2009-4-4 33056]
R3 ti21sony;ti21sony;c:\windows\system32\drivers\ti21sony.sys [2006-12-19 227328]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2007-4-2 17920]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2007-1-23 7680]
S3 motport;Motorola USB Diagnostic Port;c:\windows\system32\drivers\motport.sys [2007-4-2 21632]
S3 MRV6X32U;Linksys Wireless-N USB Network Adapter WUSB300N for Vista x86 (USB8x);c:\windows\system32\drivers\WUSB300N.sys [2007-12-31 316672]
S3 ThreatFire;ThreatFire;c:\program files\spyware doctor\tfengine\tfservice.exe service --> c:\program files\spyware doctor\tfengine\TFService.exe service [?]

=============== Created Last 30 ================

2009-07-23 09:31 <DIR> --d----- c:\program files\iPod
2009-07-15 06:32 289,792 a------- c:\windows\system32\atmfd.dll
2009-07-15 06:32 156,672 a------- c:\windows\system32\t2embed.dll
2009-07-15 06:32 72,704 a------- c:\windows\system32\fontsub.dll
2009-07-15 06:32 10,240 a------- c:\windows\system32\dciman32.dll
2009-07-14 21:26 <DIR> --d----- c:\program files\Trend Micro

==================== Find3M ====================

2009-07-20 22:55 85,936 a------- c:\users\susie\appdata\roaming\GDIPFONTCACHEV1.DAT
2009-06-21 23:46 143,360 a------- c:\windows\inf\infstrng.dat
2009-06-21 23:46 86,016 a------- c:\windows\inf\infpub.dat
2009-06-21 23:46 86,016 a------- c:\windows\inf\infstor.dat
2009-05-25 20:17 748 a------- c:\users\susie\appdata\roaming\wklnhst.dat
2009-05-01 14:30 3,366,912 a------- c:\windows\system32\GPhotos.scr
2008-10-06 20:42 174 a--sh--- c:\program files\desktop.ini
2008-10-06 01:38 665,600 a------- c:\windows\inf\drvindex.dat
2007-12-24 02:28 1,132,112 a------- c:\programdata\pswi_preloaded.exe
2007-12-24 02:28 1,132,112 a------- c:\progra~2\pswi_preloaded.exe
2007-10-24 13:34 24,192 a------- c:\users\susie\usbsermptxp.sys
2007-10-24 13:34 22,768 a------- c:\users\susie\usbsermpt.sys
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2007-04-10 23:00 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2007-04-10 23:00 32,768 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2007-04-10 23:00 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat
2006-05-03 05:06 163,328 ---shr-- c:\windows\system32\flvDX.dll
2007-02-21 06:47 31,232 ---shr-- c:\windows\system32\msfDX.dll
2007-12-17 08:43 27,648 ---sh--- c:\windows\system32\Smab0.dll
2007-04-07 06:27 16,384 a--sh--- c:\windows\temp\cookies\index.dat
2007-04-07 06:27 16,384 a--sh--- c:\windows\temp\history\history.ie5\index.dat
2007-04-07 06:27 32,768 a--sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 11:39:34.40 ===============

#4 pwgib

pwgib

  • Malware Response Team
  • 2,956 posts
  • OFFLINE
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  • Gender:Male
  • Location:God's Country
  • Local time:03:42 AM

Posted 25 July 2009 - 05:28 PM

Hi Tads and welcome to Bleeping Computer!! :thumbup2:

I will be handling your log to help you get cleaned up. I apologize for the delay but the forum is very busy.

As you can see the logs we ask for are very extensive and take a lot of time to investigate. In addition, since I am still in training all of my responses have to be reviewed by our excellent expert staff so there may be a delay in response time. The advantage is that your log will be evaluated by two sets of eyes and two brains.

If you haven't already you can keep the link to this topic in your favourites. Alternatively, you can click the Options button at the top bar of this topic and Track this Topic, where you can choose email notifications. Please give me some time to look it over and I will get back to you as soon as possible.
PW

#5 pwgib

pwgib

  • Malware Response Team
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Posted 27 July 2009 - 08:51 AM

Hi Tads.

Sorry for the delay. Weekends are terrible!!

Looking at your DDS log I don't see anything that would cause concern. You have some minor issues that we will resolve.

First, did you download but not install ZoomIt? If you wish to keep it I suggest you install it since when we clean your temp files it will be deleted.
It is located here: C:\Users\Susie\AppData\Local\Temp\Temp1_ZoomIt[1].zip\ZoomIt.exe

Step 1.

I notice you do not have an antivirus with real time protection running In todays computing environment it is suicidal not to have
an active antivirus protecting your computer. There are many excellent programs that you can purchase. However, we choose to advocate the use of free programs whenever possible. Two good antivirus programs free for non-commercial home use are: Note:
You should never have more than one anti virus product installed and running on your computer at a time. The reason for this is that if both products have their automatic (Real-Time) protection switched on, then those products which do not encrypt the virus strings within them can cause other anti virus products to cause "false alarms". It can also lead to a clash as both products fight for access to files which are opened again this is the resident/automatic protection. In general terms, the two programs may conflict and cause:
1) False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.
2) System Performance Problems: Your system may lock up due to both products attempting to access the same file at the same time.

Please install an antivirus program and post the results of the scan in your next reply.

Step 2.

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Java Runtime Environment (JRE)" JRE 6 Update 14.
  • Click the Download button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u14-windows-i586-p.exe to install the newest version.
-- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
-- If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it.
-- The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.

Step 3.

Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This changed from what we know in 2006 read this article:

http://www.clickz.com/news/article.php/3561546

I suggest you remove the program now. Click on start > run > and then paste the following into the "open" field: appwiz.cpl and press OK. From within Add or Remove Programs uninstall the following if they exist: Viewpoint, Viewpoint Manager, Viewpoint Media Player.

Step 4.

Please do a scan with Kaspersky Online Scanner

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

Click on the Accept button and install any components it needs.
  • Note: If prompted to run or update your Java, then follow the prompts to do so. Kaspersky requires Java to run.
  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Step 5.
  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<info.txt (<
In your next reply please include:

Information about ZoomIt
The antivirus scan results
Kaspersky scan report
RSIT logs

PW

#6 pwgib

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Posted 01 August 2009 - 05:33 PM

Hey Tads,

Are you still there and needing assistance?

Link: http://www.bleepingcomputer.com/forums/top...ml#entry1358285
PW

#7 kahdah

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Posted 03 August 2009 - 12:28 PM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image




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