Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Can't Figure This Virus Out


  • Please log in to reply
10 replies to this topic

#1 RGDrum

RGDrum

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:03:37 PM

Posted 14 July 2009 - 08:23 PM

Hello, I am brand new to the site, but I've visited it many times. I've used to get rid of random viruses that I get and its worked all the time. But now, I've come face to face with a virus that I have no clue how to get rid of. Anyway, I'll do anything to get rid of it. Heres the details:

First off:
- Its not letting me open HijackThis, MBAM, or Spybot Search & Destroy. Everytime I open it, it gives me the exact message "Windows cannot access the specific device, path, or file. You many not have the appropriate permissions to access the item". So I have no clue whats going on because it allows me to open AVG, so its not blocking ALL anti-virus programs.
- When I go into Task Manager, I've noticed these few mysterious processes running and when I try to delete them, it simply says "This is a critical system process. Task Manager cannot end this process." Here are some of these perpetrators: crss.exe, reader_s.exe, services.exe, system.exe, lsass.exe, spoolsv.exe, xpdeluxe.exe, wmpirvsc.exe. I have no clue what these are, but I know they are trojans of some kind.
- Last but not least, it won't let me run in Safe Mode. I've tried numerous times but it simply goes to the blue screen and warns me that I have a virus and it the computer can't boot in Safe Mode.

So I'm at a dead end and I just really need your guys' help with this one. If you guys need any information, I could gladly give it to you. Help asap would be great :thumbsup:.

Thanks,
Ryan

BC AdBot (Login to Remove)

 


m

#2 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,571 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:06:37 AM

Posted 14 July 2009 - 08:27 PM

Try running this tool:

http://www.avg.com/virus-removal.ndi-67762
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Stang777

Stang777

    Just Hoping To Help


  • Members
  • 1,821 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:02:37 PM

Posted 14 July 2009 - 08:44 PM

Here are some of these perpetrators: crss.exe, reader_s.exe, services.exe, system.exe, lsass.exe, spoolsv.exe, xpdeluxe.exe, wmpirvsc.exe. I have no clue what these are, but I know they are trojans of some kind.


Many of those, the ones I bolded, are most likely legit. While there are times that viruses and such will mimic those names, and not actually be the legit one, (which does make it difficult to say for sure those .exe files are legit) the legit version of them should be running and are running on most computers running XP.

The only one of those that I bolded that I do not have running on my system is the spoolsv.exe and that is only because I chose to stop it from running since I do not have a printer.

Edited by Stang777, 14 July 2009 - 08:47 PM.


#4 RGDrum

RGDrum
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:03:37 PM

Posted 14 July 2009 - 08:57 PM

Hmmm so I ran it from the link you gave me and it found no infected files :/.

Is there anything else I can possibly do?

#5 buddy215

buddy215

  • BC Advisor
  • 12,616 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:West Tennessee
  • Local time:02:37 PM

Posted 14 July 2009 - 09:04 PM

Just searching for xpdeluxe.exe you will see it is a rogue security program.

You could try locating the MalwareBytes AntiMalware .exe and rename it by right clicking
on the .exe and choosing rename. Rename it something like baam.com and then double click
on it to run it.

If you are unable to run MBAM then try to download Super AntiSpyware. Once it is on your computer
locate the .exe and rename it SAS.com before attempting to install. If you can get it installed
then reboot into safe mode and run a full scan.
http://www.superantispyware.com/

Both MBAM and SAS have had success in removing the rogue. There likely will be other malware
on your computer. Post the logs back here for further instruction.
Instructions for using both MBAM and SAS are in the link below.
http://www.bleepingcomputer.com/forums/ind...t&p=1087935

If you are unable to download SAS you will need access to another computer and transfer SAS to the infected
computer using a CD or flashdrive. Be sure to rename the program though before installing.

Edited by buddy215, 14 July 2009 - 09:17 PM.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#6 extremeboy

extremeboy

  • Malware Response Team
  • 12,975 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:37 PM

Posted 14 July 2009 - 09:15 PM

Hello.

reader_s.exe is an indication of the Virut file infector infection. I can't 100% confirm that right now however.

I would suggest you run Malwarebytes as mentioned renaming the extension to .com or .scr and see if it works. I'll let a moderator move this topic in the Am I Infected forum as you seem to be infected with an or more infections. The symptoms you mention also sounds related to malware.

Post the log once it's done, if there are any issues/problems please post back letting us know.

Thanks.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#7 RGDrum

RGDrum
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:03:37 PM

Posted 14 July 2009 - 09:34 PM

To buddy215,

The only part that is impossible for me is the boot in Safe Mode. Whenever I attempt to boot in safe mode, I get a blue screen declaring that my computer was shut down due to a threatening virus. I installed Super Anti-Spyware and ran it. It was actually working fine, scanning and doing everything, until my computer turned to the blue screen again. The only thing is I'm not sure if I'm renaming the file correctly as you mentioned but I tried to do something. I'm not sure if I'm doing something wrong or if its merely not letting my computer run Super Anti-Spyware.

To extremeboy,

When you want me to change the extension, would you change it in the file thats in Program Files? Like the main .exe file? And if so, how do you change it? Is it in properties or do you just add it to the name? Sorry if I'm a noob, I just don't want to do stuff wrong and then say it didn't work.

Btw, thanks for everyone's help, I appreciate it a lot,
Ryan

#8 buddy215

buddy215

  • BC Advisor
  • 12,616 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:West Tennessee
  • Local time:02:37 PM

Posted 14 July 2009 - 09:43 PM

This is what Bleeping Computer has to say about reader_s.exe.
http://www.bleepingcomputer.com/startups/r....exe-24581.html
" Added by the Troj/Agent-IUT Trojan. This infection is also known to infect your computer with the Virut virus as well as other malware. Due to Virut most likely being installed, it is suggested that you backup your data and reinstall your operating system. More information about Virut can be obtained by asking in the forums."

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#9 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,571 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:06:37 AM

Posted 14 July 2009 - 10:23 PM

This is the file you want to rename:

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

Try renaming it to this:

winlogon.exe

Then double-click the file and see if Malwarebytes will run.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#10 RGDrum

RGDrum
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:03:37 PM

Posted 15 July 2009 - 03:46 PM

Okay, so I tried renaming the file and I got this message

"Cannot rename mbam. Access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use".

So I'm not sure how to work around that :thumbsup:.

----

And about the Virut virus; I looked it up and here is a summary from spywareremove.com:

Virus.Virut.r is a nasty virus that distributes itself through P2P file sharing applications, IRC network, and over network shares. Once installed, Virus.Virut.r will stay memory resident and will try to infect any .exe or .scr files that are executed on your PC. Virus.Virut.r will also open up a backdoor through which an attacker can gain access to any data stored on your machine, such as personal and financial information. Virus.Virut.r may also employ your PC to perform illegal botnet attacks.

Any suggestions on how to get rid of this so called "Virut" virus?

#11 Blade

Blade

    Strong in the Bleepforce


  • Site Admin
  • 12,701 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:US
  • Local time:03:37 PM

Posted 15 July 2009 - 04:33 PM

Hello RGDrum.

I regret to inform you that, in the vast majority of cases, you CANNOT truly "get rid of" Virut with 100% certainty unless you completely wipe your hard drive and reinstall your OS. Here is some more information on Virut

Virut is a polymorphic file infector with IRCBot functionality which infects .exe, .scr files, downloads more malicious files to your system, and opens a back door that compromises your computer. According to this Norman White Paper Assessment of W32/Virut, some variants can infect the HOSTS file and block access to security related web sites. Virux is an even more complex file infector which can embed an iframe into the body of web-related files and infect script files (.php, .asp, and .html). When Virut creates infected files, it also creates non-functional files that are corrupted beyond repair. In many cases the infected files cannot be disinfected properly by your anti-virus. When disinfection is attempted, the files become corrupted and the system may become irreparable.

The virus has a number of bugs in its code, and as a result it may misinfect a proportion of executable files....some W32/Virut.h infections are corrupted beyond repair.

McAfee Risk Assessment and Overview of W32/Virut

There are bugs in the viral code. When the virus produces infected files, it also creates non-functional files that also contain the virus...Due to the damaged caused to files by virut it's possible to find repaired but corrupted files. They became corrupted by the incorrect writing of the viral code during the process of infection. undetected, corrupted files (possibly still containing part of the viral code) can also be found. this is caused by incorrectly written and non-function viral code present in these files.

AVG Overview of W32/VirutThis kind of infection is contracted and spread by visiting remote, crack and keygen sites. These type of sites are infested with a smörgåsbord of malware and an increasing source of system infection. However, the CA Security Advisor Research Blog says they have found MySpace user pages carrying the malicious Virut URL. Either way you can end up with a computer system so badly damaged that recovery is not possible and it cannot be repaired. When that happens there is nothing you can do besides reformatting and reinstalling the OS.

...warez and crack web pages are being used by cybercriminals as download sites for malware related to VIRUT and VIRUX. Searches for serial numbers, cracks, and even antivirus products like Trend Micro yield malcodes that come in the form of executables or self-extracting files...quick links in these sites also lead to malicious files. Ads and banners are also infection vectors...

Keygen and Crack Sites Distribute VIRUX and FakeAV

If your computer was used for online banking, has credit card information or other sensitive data on it, you should disconnect from the Internet until your system is cleaned. All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. You should change each password using a clean computer and not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connect again. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read:There is no guarantee this infection can be completely removed. In some instances it may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Reinstalling Windows without first wiping the entire hard drive with a repartition and/or format will not remove the infection. The reinstall will only overwrite the Windows files. Any malware on the system will still be there afterwards. Please read:

Posted Image

If I am helping you, it has been 48 hours since your last post, and I have yet to reply to your topic, please send me a PM
Become a BleepingComputer fan: Facebook
Follow us on Twitter!
Circle us on Google+





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users