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22 replies to this topic

#1 thetrial

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Posted 14 July 2009 - 07:46 PM

Hi, recently I've noticed that when I google something, "Wikipedia" for example I see the correct link to get there, but when I click it it brings me to a totally unrelated website. I have the NoScript add-on for firefox, that has stopped the pages from actually opening up, but it is fairly annoying to have to keep going back and re-clicking until I get to the right page. Also, I can get to the correct page when I type in the web address myself. Please help, as I am fairly computer illiterate.

Thank you

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#2 gorillabrandon

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Posted 14 July 2009 - 07:47 PM

ohh me too. same problems, semi computer illiterate but trying to learn. and i don't have that noscript add-on.

thank you as well.

#3 thetrial

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Posted 14 July 2009 - 07:49 PM

Haha, yes I just saw your post! Good luck to both of us.

#4 gorillabrandon

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Posted 14 July 2009 - 07:49 PM

=)

#5 rigel

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Posted 14 July 2009 - 08:08 PM

Hi and welcome to BleepingComputer :thumbsup:

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. – Will Smith


#6 thetrial

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Posted 14 July 2009 - 08:22 PM

Malwarebytes' Anti-Malware 1.39
Database version: 2432
Windows 5.1.2600 Service Pack 2

7/14/2009 6:21:39 PM
mbam-log-2009-07-14 (18-21-39).txt

Scan type: Quick Scan
Objects scanned: 70365
Time elapsed: 5 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{bd4f7a6d-0107-4bdf-b72b-021b717b06ce} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\__c00885d6 (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\system32\__c00A9043.exe (Trojan.Vundo) -> Quarantined and deleted successfully.

#7 rigel

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Posted 14 July 2009 - 08:34 PM

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. – Will Smith


#8 thetrial

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Posted 14 July 2009 - 11:56 PM

hjgruiuwkmrmpf.dll;C:\WINDOWS\system32;BackDoor.Tdss.265;Deleted.;
A0006237.inf;D:\System Volume Information\_restore{8624D957-0F75-4142-A5AF-83DF1B10255B}\RP10;Trojan.Popwin.857;Deleted.;

#9 rigel

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Posted 15 July 2009 - 07:30 AM

Install RootRepeal

Click here - Official Rootrepeal Site, and download RootRepeal.zip. I recommend downloading to your desktop.
Fatdcuk at Malwarebytes posted a comprehensive tutorial - Self Help guide can be found here if needed.: Malwarebytes Removal and Self Help Guides.
Click RootRepeal.exe to open the scanner.
Click the Report tab, now click on Scan. A Window will open asking what to include in the scan.
Check the following items:
Drivers
Files
Processes
SSDT
Stealth Objects
Hidden Services

Click OK
Scan your C Drive (Or your current system drive) and click OK. The scan will begin. This my take a moment, so please be patient. When the scan completes, click Save Report.
Name the log RootRepeal.txt and save it to your Documents folder - (Default folder).
Paste the log into your next reply.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. – Will Smith


#10 thetrial

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Posted 15 July 2009 - 03:07 PM

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/07/15 13:01
Program Version: Version 1.3.2.0
Windows Version: Windows XP SP2
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xEE3AC000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF8A67000 Size: 8192 File Visible: No Signed: -
Status: -

Name: hjgruibxtooiqx.sys
Image Path: C:\WINDOWS\system32\drivers\hjgruibxtooiqx.sys
Address: 0xEE5A3000 Size: 163840 File Visible: - Signed: -
Status: Hidden from the Windows API!

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xB4DC9000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\hjgruimnfpucjw.dat
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\hjgruiqlolxvyx.dat
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\hjgruiuwkmrmpf.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\hjgruiyveuetpi.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Temp\hjgruipmbchwdijk.tmp
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Temp\hjgruiqodwtxtusi.tmp
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\drivers\hjgruibxtooiqx.sys
Status: Invisible to the Windows API!

Path: c:\documents and settings\e\local settings\temp\etilqs_mxu9fbior9kca0yxctx0
Status: Allocation size mismatch (API: 32768, Raw: 0)

Stealth Objects
-------------------
Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: winlogon.exe (PID: 520) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: services.exe (PID: 564) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: lsass.exe (PID: 576) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruiyveuetpi.dll]
Process: svchost.exe (PID: 724) Address: 0x00770000 Address: 53248

Object: Hidden Module [Name: hjgruiuwkmrmpf.dll]
Process: svchost.exe (PID: 724) Address: 0x00f70000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: svchost.exe (PID: 724) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: svchost.exe (PID: 816) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: svchost.exe (PID: 904) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: svchost.exe (PID: 944) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: svchost.exe (PID: 1164) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: Explorer.EXE (PID: 1180) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: svchost.exe (PID: 1260) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: spoolsv.exe (PID: 1420) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: SOUNDMAN.EXE (PID: 1680) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: jusched.exe (PID: 1688) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: iTunesHelper.exe (PID: 1756) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: avgtray.exe (PID: 1796) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: svchost.exe (PID: 1844) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: GoogleToolbarNotifier.exe (PID: 1856) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: AppleMobileDeviceService.exe (PID: 1956) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: avgwdsvc.exe (PID: 2008) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: mDNSResponder.exe (PID: 228) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: jqs.exe (PID: 404) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: svchost.exe (PID: 760) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: ViewpointService.exe (PID: 1236) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: avgrsx.exe (PID: 1284) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: avgnsx.exe (PID: 1324) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruipmbchwdijk.tmpll]
Process: iPodService.exe (PID: 2204) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruiuwkmrmpf.dll]
Process: wuauclt.exe (PID: 2984) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruiuwkmrmpf.dll]
Process: firefox.exe (PID: 3236) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruiuwkmrmpf.dll]
Process: RootRepeal.exe (PID: 1448) Address: 0x10000000 Address: 32768

Hidden Services
-------------------
Service Name: hjgruixmawrrwk
Image PathC:\WINDOWS\system32\drivers\hjgruibxtooiqx.sys

==EOF==

#11 rigel

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Posted 15 July 2009 - 09:13 PM

One thing you should know:

You have been infected by a nasty rootkit {TDSS Variant}. This rootkit may steal personal information from your computer and can monitor traffic as you surf. If you do on-line banking. shopping, or other financial transactions, you need to contact your bank to monitor your account -and- change all passwords immediately. I also recommend changing the password on your router - if applicable. Do to the nature of rootkits, some members elect to reformat their computer, verses trying to clean it. If you wish to do that, please let me know.

We continue:

1st - update Malwarebytes. Do not run it yet...

Rerun Rootrepeal. After the scan completes, go to the files tab and find these files:
  • C:\WINDOWS\system32\hjgruimnfpucjw.dat
  • C:\WINDOWS\system32\hjgruiqlolxvyx.dat
  • C:\WINDOWS\system32\hjgruiyveuetpi.dll
  • C:\WINDOWS\system32\hjgruiuwkmrmpf.dll
  • C:\WINDOWS\Temp\hjgruiqodwtxtusi.tmp
  • C:\WINDOWS\Temp\hjgruipmbchwdijk.tmp
  • C:\WINDOWS\system32\drivers\hjgruibxtooiqx.sys
Then use your mouse to highlight it in the Rootrepeal window.
Next right mouse click on it and select *wipe file* option only then immediately reboot the computer.

Rerun Malwarebytes in full mode. - Let me know if you need any help with these steps.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. – Will Smith


#12 thetrial

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Posted 16 July 2009 - 12:06 AM

Oh no! :[ Should I change all my passwords now, online? For like email, ebay, etc? Or would I have to call them, like my bank to change the password?
And thank you so much for all this, I appreciate all your help!
I think I should just re-format. Can I just re-format C drive and put some stuff on D drive so that that can be saved and won't be erased?

How long would it take to just clean the computer?

#13 thetrial

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Posted 16 July 2009 - 01:33 AM

Also, I've followed those instructions. This is what I got after I scanned with Malwarebytes:

Malwarebytes' Anti-Malware 1.39
Database version: 2437
Windows 5.1.2600 Service Pack 2

7/15/2009 11:30:00 PM
mbam-log-2009-07-15 (23-29-56).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 130404
Time elapsed: 56 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\system32\hjgruiuwkmrmpf.dll (Trojan.Agent) -> No action taken.
c:\WINDOWS\system32\hjgruiyveuetpi.dll (Trojan.Agent) -> No action taken.
c:\WINDOWS\system32\drivers\hjgruibxtooiqx.sys (Trojan.Agent) -> No action taken.

#14 thetrial

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Posted 16 July 2009 - 01:52 AM

Oops, I'm sorry I didn't press the remove items button. This is what I got after I did. I don't know if there's any real difference from what I just posted, probably not - but just in case:

Malwarebytes' Anti-Malware 1.39
Database version: 2437
Windows 5.1.2600 Service Pack 2

7/15/2009 11:45:50 PM
mbam-log-2009-07-15 (23-45-50).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 130404
Time elapsed: 56 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\system32\hjgruiuwkmrmpf.dll (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\hjgruiyveuetpi.dll (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\drivers\hjgruibxtooiqx.sys (Trojan.Agent) -> Quarantined and deleted successfully.

#15 rigel

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Posted 16 July 2009 - 07:38 AM

Please rerun Dr Web

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. – Will Smith





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