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IE, Firefox Crash...Computer Freezes


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#1 adamyosim

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Posted 14 July 2009 - 07:18 PM

My computer (Thinkpad Z61t) has been freezing at somewhat random points for the past few days.

I've noticed that this usually happens when I am using my primary browser, Firefox.

My computer will freeze sometimes when I am scrolling up or down a page. When this happens, my touchpoint feature on the laptop will stop working but the laptop's navigation pad will.

An attempt to access the task manager via Ctrl Alt Delete proves futile - it just returns to my desktop but a lot of the icons are gone.

I've noticed that Internet Explorer, which I rarely use, crashes also. It pops up with the "IE has encountered a problem and needs to close..." box.

I uninstalled IE version 8 and rolled back to 7, but the same thing happens.

Thanks for the help in advance,

Adam

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#2 buddy215

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Posted 14 July 2009 - 08:45 PM

There are many possible causes. There is a checklist of things to do in the link below.
http://www.bleepingcomputer.com/forums/t/87058/slow-computerbrowser-check-here-first;-it-may-not-be-malware/

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#3 Shadowdance

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Posted 21 July 2009 - 06:01 PM

DOwnload Malwarebytes Antimalware - maybe its something like that hooked on your browsers. You can find it here: www.malwarebytes.org and do a quick scan :thumbsup:

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#4 Rebecca.

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Posted 21 July 2009 - 06:29 PM

This could be one of many problems, but one may be your firewall. Make sure you always have it on, because, remember, Trojans and such can cause problems with internet browsers and slowing of computers. If you must, uninstall your current anti-virus software and replace it with something that may be more secure. Trust me, nothing is the matter with Firefox. I'm using it right now, and I'm perfectly fine. My personal anti-virus software preference would be AVG free 8.5, which includes anti-virus, anti-spyware, e-mail scanner, ID protection (optional), license, link scanner, resident shield, and an update manager. And, there is always Malwarebytes' Anti-Malware, which is a great scanner and is highly preferred. It's guaranteed to do you and your computer some good. I have both, and trust me, together, they work greatly. Just always make sure to update them/scan for updates on a regular basis.

Or, this could be something with one of your ports. Always run scans, at least once a day or once every other day to make sure there aren't any Trojans or other infectious items coming in through an open port.

Just remember to keep your eyes open for anything weird/any infections you see in any files or you see come up in your results after scanning. Trojans and other infections are one of the main causes for strange computer behavior and this may be your problem. If you have any other questions, you can surely ask me. I may be able to help.
-Rebecca

And so the lion fell in love with the lamb.




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