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PC and internet browsers take over 5 mins to open


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2 replies to this topic

#1 Jaga

Jaga

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  • Local time:10:53 PM

Posted 14 July 2009 - 03:18 PM

Hello,

I have a Toshiba laptop running Windows XP.

For the last few months it has taken 15 minutes to start up, and opening an internet browser window takes more than 5 mins.
I suspect I may have a virus / trojan/ malware.

Done defragging etc to no improvement. My log is pasted below, thanks!


DDS (Ver_09-06-26.01) - NTFSx86
Run by Agnieszka at 21:02:33.25 on 14/07/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.2.1252.44.1033.18.1023.493 [GMT 1:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\WINDOWS\ehome\ehSched.exe
C:\Program Files\FolderSize\FolderSizeSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\fxssvc.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\EzButton\EzButton.EXE
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\ehome\ehmsas.exe
C:\Program Files\TOSHIBA\Battery Checker\BtryChkr.exe
C:\WINDOWS\Logi_MwX.Exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\C-Media Middleware\CmSkype.exe
C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Common Files\PCSuite\Services\NclBTHandler.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\DTV\DVB-T USB 2.0\RC.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Agnieszka\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.cheekylobster.com/
uInternet Connection Wizard,ShellNext = hxxp://192.168.0.1/
uInternet Settings,ProxyOverride = localhost
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: : {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {549B5CA7-4A86-11D7-A4DF-000874180BB3} - No File
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.15642\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
uRun: [PcSync] c:\program files\nokia\nokia pc suite 6\PcSync2.exe /NoDialog
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [Agnieszka] c:\documents and settings\agnieszka\Agnieszka.exe /i
uRun: [<NO NAME>] c:\documents and settings\agnieszka\.exe /i
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [LDM] \Program\BackWeb-8876480.exe
uRun: [RegistryMechanic] c:\program files\registry mechanic\RegMech.exe /H
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [ATIModeChange] Ati2mdxx.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [CeEPOWER] c:\program files\toshiba\power management\CePMTray.exe
mRun: [<NO NAME>]
mRun: [CeEKEY] c:\program files\toshiba\e-key\CeEKey.exe
mRun: [EzButton] c:\program files\ezbutton\EzButton.EXE
mRun: [TPNF] c:\program files\toshiba\touchpad\TPTray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Battery Checker] c:\program files\toshiba\battery checker\BtryChkr.exe
mRun: [Logitech Utility] Logi_MwX.Exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [CmSkype] "c:\program files\c-media middleware\CmSkype.exe"
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [NSLauncher] c:\program files\nokia\nokia software launcher\NSLauncher.exe /startup
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
StartupFolder: c:\docume~1\agnies~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\agnies~1\startm~1\programs\startup\rcexe~1.lnk - c:\program files\dtv\dvb-t usb 2.0\RC.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\bttray.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\desktop messenger\8876480\program\LDMConf.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office10\EXCEL.EXE/3000
IE: Send To &Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B}
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.co.uk/SnapfishUKActivia.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.1.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A}
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, digiwet.dll
LSA: Notification Packages = scecli olftgar.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\agnies~1\applic~1\mozilla\firefox\profiles\utatk0g6.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Ask.com
FF - prefs.js: browser.startup.homepage - hxxp://uk.ask.com?o=15083&l=dis
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&q=
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - HiddenExtension: XUL Cache: {955D2D45-8E27-47BC-AA23-1E43BE035894} - c:\documents and settings\agnieszka\local settings\application data\{955D2D45-8E27-47BC-AA23-1E43BE035894}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - true // Popupblocker control handled by McAfee Privacy Service

============= SERVICES / DRIVERS ===============

R0 BatteryChecker;Battery Checker Driver;c:\windows\system32\drivers\BtryChkr.sys [2004-3-11 5392]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-7-9 130936]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2007-9-19 214024]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-5-26 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-5-26 72944]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2007-9-19 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2007-9-19 144704]
R2 NPF_devolo;NetGroup Packet Filter Driver (devolo);c:\windows\system32\drivers\npf_devolo.sys [2007-2-7 35840]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2007-9-19 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2007-9-19 79880]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2007-9-19 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2007-9-19 40552]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-5-26 7408]
S2 acpi32;acpi32;\??\c:\windows\system32\drivers\acpi32.sys --> c:\windows\system32\drivers\acpi32.sys [?]
S2 amd64si;amd64si;\??\c:\windows\system32\drivers\amd64si.sys --> c:\windows\system32\drivers\amd64si.sys [?]
S2 ati64si;ati64si;\??\c:\windows\system32\drivers\ati64si.sys --> c:\windows\system32\drivers\ati64si.sys [?]
S2 fips32cup;fips32cup;\??\c:\windows\system32\drivers\fips32cup.sys --> c:\windows\system32\drivers\fips32cup.sys [?]
S2 i386si;i386si;\??\c:\windows\system32\drivers\i386si.sys --> c:\windows\system32\drivers\i386si.sys [?]
S2 ksi32sk;ksi32sk;\??\c:\windows\system32\drivers\ksi32sk.sys --> c:\windows\system32\drivers\ksi32sk.sys [?]
S2 netsik;netsik;\??\c:\windows\system32\drivers\netsik.sys --> c:\windows\system32\drivers\netsik.sys [?]
S2 nicsk32;nicsk32;\??\c:\windows\system32\drivers\nicsk32.sys --> c:\windows\system32\drivers\nicsk32.sys [?]
S2 port135sik;port135sik;\??\c:\windows\system32\drivers\port135sik.sys --> c:\windows\system32\drivers\port135sik.sys [?]
S2 securentm;securentm;\??\c:\windows\system32\drivers\securentm.sys --> c:\windows\system32\drivers\securentm.sys [?]
S2 systemntmi;systemntmi;\??\c:\windows\system32\drivers\systemntmi.sys --> c:\windows\system32\drivers\systemntmi.sys [?]
S2 ws2_32sik;ws2_32sik;\??\c:\windows\system32\drivers\ws2_32sik.sys --> c:\windows\system32\drivers\ws2_32sik.sys [?]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2007-9-19 34216]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-7-9 348752]
S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2009-7-9 1095560]
S3 ttv100x;TOSHIBA USB2 TV Tuner;c:\windows\system32\drivers\ttv100x.sys [2004-3-11 1233024]
S3 WDM_Capture_220A;DVB-T TV Receiver;c:\windows\system32\drivers\WDM_Capture_220A.sys [2006-9-9 18432]
S3 WDM_Loader_220A;DVB-T TV Loader;c:\windows\system32\drivers\WDM_Loader_220A.sys [2006-9-9 15488]

=============== Created Last 30 ================

2009-07-12 22:51 87,552 a------- c:\windows\system32\cpwmon2k.dll
2009-07-12 22:48 <DIR> --d----- c:\program files\GPLGS
2009-07-12 22:44 <DIR> --d----- c:\program files\Acro Software
2009-07-12 22:43 <DIR> --d----- c:\program files\Ask.com
2009-07-09 20:00 159,600 a------- c:\windows\system32\drivers\pctgntdi.sys
2009-07-09 19:59 130,936 a------- c:\windows\system32\drivers\PCTCore.sys
2009-07-09 19:59 73,840 a------- c:\windows\system32\drivers\PCTAppEvent.sys
2009-07-09 19:58 <DIR> --d----- c:\program files\common files\PC Tools
2009-07-09 19:58 64,392 a------- c:\windows\system32\drivers\pctplsg.sys
2009-07-09 19:58 <DIR> --d----- c:\program files\Spyware Doctor
2009-07-09 19:58 <DIR> --d----- c:\docume~1\alluse~1\applic~1\PC Tools
2009-07-09 19:58 <DIR> --d----- c:\docume~1\agnies~1\applic~1\PC Tools

==================== Find3M ====================

2009-06-15 21:19 33,876 a------- c:\docume~1\agnies~1\applic~1\wklnhst.dat
2009-06-01 21:58 410,984 a------- c:\windows\system32\deploytk.dll
2009-05-07 16:44 344,064 a------- c:\windows\system32\localspl.dll
2009-04-29 05:56 827,392 a------- c:\windows\system32\wininet.dll
2009-04-29 05:55 78,336 a------- c:\windows\system32\ieencode.dll
2009-04-20 22:30 14,190 a--sh--- c:\windows\system32\KGyGaAvL.sys
2009-04-17 10:58 1,846,656 a------- c:\windows\system32\win32k.sys
2008-07-03 23:15 96,688 a------- c:\docume~1\agnies~1\applic~1\GDIPFONTCACHEV1.DAT
2008-04-25 21:20 32 a------- c:\docume~1\alluse~1\applic~1\ezsid.dat
2005-09-14 10:58 20,480 a------- c:\program files\common files\UninstallDrv.exe
2005-08-05 22:33 56 ---shr-- c:\windows\system32\A669F29B64.sys

============= FINISH: 21:05:46.82 ===============

Attached Files



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#2 thcbytes

thcbytes

  • Malware Response Team
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Posted 25 July 2009 - 07:39 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
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#3 Orange Blossom

Orange Blossom

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Posted 03 August 2009 - 12:33 AM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
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