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Catalyst Control Center problems


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#1 Eric RBA

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Posted 14 July 2009 - 01:38 PM

Catalyst Control Center has for a while been crashing on startup and will 99% of the time crash when any full screen video display is turned on. This more or less started to happen randomly, according to what my wife can recall. She's better than your average person technically, but would not likely know what caused the crashing to happen. I have a feeling that maybe a Windows Update of some sort started the issue, but it's hard to tell. I went to ATI's website to get video card driver updates as well as a CCC software update. That did not resolve the issue. From what I recall she's running Vista Home Basic (I'll check on that) on a Gateway laptop. She only has one GB of RAM, which I plan to upgrade. I'm not sure of the model of Gateway, so I'll try to get that, the video card model and confirm the version of Vista as well.

Any thoughts on what may be causing this? This would be using Firefox 3.0.1, not in IE.
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#2 garmanma

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Posted 14 July 2009 - 03:03 PM

Please do not double post

Unless you use CCC, I'd remove it. It can be rather problematic
If you insist on having it, uninstall / reinstall should solve the problem
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why won't my laptop work?

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#3 Eric RBA

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Posted 14 July 2009 - 03:26 PM

I resorted to the second post (in a different forum) because I wasn't getting any response and figured so because I needed application assistance and not OS. Sorry if it was a problem.

I don't use CCC, which is why it has been unchecked in MSCONFIG for startup. I don't worry about the error message on booting up now. What I do still have a concern with is the full screen video display. I did uninstall when the problem originated, as well as updating from ATI's website. The problem persists though. I can try again with the reinstall, though I don't have much confidence since it didn't help the first round.

Thanks for the help, I'll post when I get a chance to play with the laptop again.

EDIT:

One other question, will removing the program create problems for video playing or other graphics related items?

Edited by Eric RBA, 14 July 2009 - 03:28 PM.

I would never ask a person to do something that I wouldn't do myself.

#4 garmanma

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Posted 14 July 2009 - 06:16 PM

One other question, will removing the program create problems for video playing or other graphics related items?

Like I said, I don't have it installed

msconfig is really for testing purposes, not to permanently disable items
For that you would be better off using Codestuff Starter
http://www.snapfiles.com/get/starter.html
or Autoruns
http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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