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hjgruicbavtbai.dll is not a valid windows image


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12 replies to this topic

#1 removevirus

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Posted 14 July 2009 - 09:34 AM

Hi All,
I am receiving following error and I am trying to remove "hjgruicbavtbai.dll" file but no success.

Error:
The application or DLL globalroot\systemroot\system32\hjgruicbavtbai.dll is not a valid windows image. Please check this against your installation diskette.

I am not able to find any dll in the specified location but I searched in registry and found one entry in temp file and have deleted them although I get the same error again and again. I tried to scan thorugh some of antivirus but all are detecting them but not able to remove them.

I am using Windows XP SP3.

Help to resolve this issue will be greatly appreciated.

Thanks.

Edited by removevirus, 14 July 2009 - 09:39 AM.


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#2 DaChew

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Posted 14 July 2009 - 11:05 AM

This is a very nasty infection

http://rootrepeal.googlepages.com/

http://rootrepeal.googlepages.com/RootRepeal.zip

Just use the file tab at the bottom, scan and paste the report into a reply here please

Posted Image

Edited by DaChew, 14 July 2009 - 11:06 AM.

Chewy

No. Try not. Do... or do not. There is no try.

#3 removevirus

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Posted 14 July 2009 - 11:34 AM

Thanks for taking look on my issue. Here is the report as you suggested.

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/07/14 12:31
Program Version: Version 1.3.2.0
Windows Version: Windows XP SP3
==================================================

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\hjgruicbavtbai.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\hjgruidekreqcj.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\hjgruieoydbxtb.dat
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\hjgruitljmpxdo.dat
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Temp\hjgruibvrnurxtye.tmp
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Temp\hjgruicbvpyffpuc.tmp
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Temp\hjgruihucbrhnrxe.tmp
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Temp\hjgruiipuobxdtqn.tmp
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Temp\hjgruipucrnstpfp.tmp
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Temp\hjgruitiqouftpex.tmp
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\drivers\hjgruitpdndlhd.sys
Status: Invisible to the Windows API!

Path: C:\Documents and Settings\Jigar Upadhya\Local Settings\Temp\WERf86b.dir00
Status: Invisible to the Windows API!

Path: c:\documents and settings\jigar upadhya\local settings\temp\etilqs_rupjlzvcsfvta9fzakxt
Status: Allocation size mismatch (API: 65536, Raw: 0)

Path: C:\Program Files\Trend Micro\Internet Security\Quarantine\hjgruicbavtbai.dll
Status: Invisible to the Windows API!

Path: C:\Program Files\Trend Micro\Internet Security\Quarantine\hjgruicbavtbai_a68.VIR
Status: Invisible to the Windows API!

Path: C:\Program Files\Trend Micro\Internet Security\Quarantine\hjgruicbavtbai_b8.VIR
Status: Invisible to the Windows API!

Path: C:\Documents and Settings\Jigar Upadhya\Local Settings\Temp\MPSampleSubmit\hjgruicbavtbai.dll.xor
Status: Invisible to the Windows API!

Path: C:\Documents and Settings\Jigar Upadhya\Local Settings\Temp\MPSampleSubmit\hjgruidekreqcj.dll.xor
Status: Invisible to the Windows API!

Path: C:\Documents and Settings\Jigar Upadhya\Application Data\Mozilla\Firefox\Profiles\nilupknd.default\sessionstore.js
Status: Could not get file information (Error 0xc0000008)

Path: C:\Documents and Settings\Jigar Upadhya\Local Settings\Apps\2.0\1DYNM0RW.74O\H2VYCZJW.WV6\manifests\clickonce_bootstrap.exe.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Jigar Upadhya\Local Settings\Apps\2.0\1DYNM0RW.74O\H2VYCZJW.WV6\manifests\clickonce_bootstrap.exe.manifest
Status: Locked to the Windows API!

#4 DaChew

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Posted 14 July 2009 - 11:41 AM

Rerun rootrepeal file mode and highlight this line

Path: C:\WINDOWS\system32\drivers\hjgruitpdndlhd.sys
Status: Invisible to the Windows API!


Rightclick and choose wipe file

You should probably disable trend for this

Immediately after wiping, reboot and run MBAM

Please download Malwarebytes Anti-Malware (v1.39) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/
Chewy

No. Try not. Do... or do not. There is no try.

#5 removevirus

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Posted 14 July 2009 - 12:32 PM

Thank you very much for your feedback. Here is the MBAM log report after running all the steps you have suggested.

Malwarebytes' Anti-Malware 1.39
Database version: 2427
Windows 5.1.2600 Service Pack 3

7/14/2009 1:22:43 PM
mbam-log-2009-07-14 (13-22-43).txt

Scan type: Quick Scan
Objects scanned: 97489
Time elapsed: 8 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\hjgruicbavtbai.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\hjgruipucrnstpfp.tmp (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hjgruidekreqcj.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\hjgruitpdndlhd.sys (Trojan.Agent) -> Quarantined and deleted successfully.

#6 DaChew

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Posted 14 July 2009 - 02:27 PM

Would you run a complete scan with MBAM next?
Chewy

No. Try not. Do... or do not. There is no try.

#7 removevirus

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Posted 14 July 2009 - 05:13 PM

Here is complete scan report.

Malwarebytes' Anti-Malware 1.39
Database version: 2427
Windows 5.1.2600 Service Pack 3

7/14/2009 5:16:45 PM
mbam-log-2009-07-14 (17-16-45).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 204115
Time elapsed: 1 hour(s), 42 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\documents and settings\jigar upadhya\my documents\MY WIKI\Software\SopCast\Setup-SopCast-3.0.3-2008-4-30.exe (Rogue.Installer) -> Quarantined and deleted successfully.

#8 removevirus

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Posted 14 July 2009 - 05:15 PM

I did the "Root Repeal" file scan again and still it shows more three infected files. How can I get rid of them?

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/07/14 17:52
Program Version: Version 1.3.2.0
Windows Version: Windows XP SP3
==================================================

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Jigar Upadhya\Local Settings\Apps\2.0\1DYNM0RW.74O\H2VYCZJW.WV6\manifests\clickonce_bootstrap.exe.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Jigar Upadhya\Local Settings\Apps\2.0\1DYNM0RW.74O\H2VYCZJW.WV6\manifests\clickonce_bootstrap.exe.manifest
Status: Locked to the Windows API!

#9 DaChew

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Posted 14 July 2009 - 05:17 PM

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".


Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Chewy

No. Try not. Do... or do not. There is no try.

#10 DaChew

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Posted 14 July 2009 - 05:19 PM

still it shows more three infected files. How can I get rid of them?


Those are not infected, one is your hibernate file
Chewy

No. Try not. Do... or do not. There is no try.

#11 removevirus

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Posted 15 July 2009 - 10:56 AM

Aah...It took longer time then what I expected...:thumbsup: here is the log report of complete scan in Windows Safe Mode.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/15/2009 at 00:21 AM

Application Version : 4.26.1006

Core Rules Database Version : 3994
Trace Rules Database Version: 1934

Scan type : Complete Scan
Total Scan Time : 05:11:17

Memory items scanned : 239
Memory threats detected : 0
Registry items scanned : 6134
Registry threats detected : 0
File items scanned : 100287
File threats detected : 0

My system works much better now. Do I need to take care any other step?

#12 DaChew

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Posted 15 July 2009 - 11:35 AM

Total Scan Time : 05:11:17


Must be an old computer

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.


I would reccomend running disk cleanup and then a defrag also
Chewy

No. Try not. Do... or do not. There is no try.

#13 removevirus

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Posted 25 July 2009 - 02:05 PM

Hi Buddy,
Thank you very much for your help to remove virus from my System. This is the best experience I have to resolve computer issue on internet, your prompt response is awesome. Thank you and keep up the good work. :thumbsup:




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