Posted 14 July 2009 - 07:32 AM
I recently had a trojan horse issue that has now been cleared but one problem still lingers. That is, when I start up, explorer.exe hangs. The Windows background, all of my desktop icons, and the start button and the icons on the left side of the task bar load correctly; however the icons on the right side of the taskbar don't appear. If I move the cursor (arrow) down over the task bar I get an hourglass and clicking on any of the desktop icons doesn't produce any effect.
I have figured out a workaround to this issue:
If I Ctrl-Alt-Del to get to task manager I can select to restart. When I do that I get the dialog "countdown" box telling me that explorer.exe is being closed and I can select End Now or wait until the blue bar gets all the way across. If I wait for the blue bar I get a Cancel option as well as an End Now option. If I select Cancel, the "countdown" box comes on again and if I wait for the blue bar a second time and select Cancel a second time, the dialog boxes clear, the taskbar loads correctly, all icons are active and everything operates normally.
I really don't like this workaround but at least I can get things going correctly. Is there a fix to this issue other than using this workaround?
Thanks in advance for the help.